Amazing Clubs Reviews 

2,821
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 337 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product variety and the exceptional quality of items received, making them perfect options for gifts. People also love the incredibly helpful customer service team, noting that representatives are always polite, knowledgeable, and quick to resolve any account issues. Some reviewers were not happy with unexpected delivery delays caused by extreme weather conditions or strict shipping policies. A few consumers also mentioned receiving damaged goods, such as broken beverage bottles or melted chocolates during hot transit periods. Buyers occasionally experienced frustrating situations when trying to reschedule missed packages or obtain timely replacements.

What people talk about most

Staff

People report high satisfaction with the staff, frequently highlighting their professional, polite, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting quick responses and... See more

Order

Consumers find order satisfaction to be generally high, praising the convenience of gifting options and... See more

Product

Clients share positive opinions on product quality, expressing delight with the wonderful variety, excellent... See more

Delivery service

Customers had mixed experiences with delivery service, as some reviewers reported timely shipments arriving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing Clubs has always provided amazing service. I’ve ordered from them for at least twenty years to give family and friends Christmas gifts that uniquely appear throughout the year. So much variety... See more

Rated 5 out of 5 stars

As a first time customer, our late December flower offering was delayed due to the holidays. It arrived in the first week of January and the arrangement of exotic flowers was beautiful. However, it o... See more

Rated 5 out of 5 stars

Diego was TERRIFIC! I ordered a years worth of flowers for my mother, who is in an assisted living facility. It was part of her Christmas gift from her kids. I had it sent to the facility, but was tol... See more

Rated 5 out of 5 stars

My first monthly beer delivery arrived and 2 out of 12 beverages were broken. Without creating an ID, I contacted Amazing Clubs via chat. With the order number and my address, Kendra was able to ide... See more


Company details

  1. Gift Shop

Information provided by various external sources

Monthly Gift Clubs from Amazing Clubs - Wine, Beer, Chocolate, Coffee, Flowers, Cigars, Fruit, and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(2,821)

323 reviews in the last 12 months

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Rated 2 out of 5 stars

Issue with delivery

Ordered three clubs for Christmas, two as gifts and one for us. We got the pickles and they were indeed amazing. Unfortunately we never got that third shipment. They stated that they delivered it to the front porch, but there was no sign of delivery on that day (or any other day) via our Ring cam. We waited a while longer, and when we tried to do more about it, we were told by customer service that we waited too long and ran out of time for the window of opportunity for a resend. Probably would have ordered more down the line as well. Disappointing.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Stellar Customer Service

I can't say enough about the prompt, courteous and absolutely stellar service provided by Kendra at Amazing Clubs. I had a minor typo in the gift message, but it was upsetting to me. Kendra fixed everything quickly - before anything was sent (as a surprise) to the recipient - and then asked if there was anything else that could be done to help out. Five stars doesn't seem like enough!

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Poor product

Received the pickle subscription as a gift. I love pickles, but these ones are mushy and don't taste fresh. It's a bummer to get all this packaging and terrible pickles that so far have all ended up in the trash.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Diego was extremely helpful in getting my account straightened up.

Diego was extremely helpful in getting my account straightened up today, March 5, 2026. I had been gifted a 3 month wine club account as a Christmas present. My first 2 bottles did not arrive until yesterday (March 4th) as a total surprise and with no gift card identifying the sender. Diego was able to identify a dear friend of mine as the sender and discovered that I had not received a gift card because one letter in my email was incorrect. Diego was very professional, corrected my account, and made certain that all was well. Thank you, Diego!!
Janice Wardan (a happy wine club member)

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Waste of money and thieves

They ship through UPS random dates and won’t adjust if you call and ask. Ridiculous to pay 30+ dollars per delivery and not have any decision on delivery date. Missed out on two deliveries and was told I would have to pay full price to have them re-shipped. Completely wasteful, and I will never again choose this company.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Wine shipment notification

Spoke with Diego who was very helpful. I feel your site is extremely lacking in clarity of when wines are delayed and shipped. For example February wine says shipping which is incorrect. Diego concurred and was able to give me some advice for future shipments. I would say he is extremely polite and knowledgeable!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Kendra in customer service gave me the…

Kendra in customer service gave me the best service I
could ask for. I got a satisfying solution to my problem in receiving my shipments when I may not be home. She gave me options and we got a solution together. Thank you for staying on line with me to come to a solution..

27 February 2026
Unprompted review
Rated 5 out of 5 stars

The best customer support team

We have been impressed with our experience with Amazing Clubs. Their customer support is exceptional. Kendra responsed to our question quickly and took care of our concerns.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Ben was great!

Ben was great! He was clear and concise, very courteous and helpful. My children sent me a gift certificate via email more than two years ago. Nowhere on there gave an expiration date. Evidently they do expire and Ben was able to activate it so I may use it! So looking forward to my Olive Oil packages!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Kendra D

Kendra D. was a fantastic customer service rep. She answered my questions and changed my account details in just a few minutes. Truly appreciate having a live person to chat with and quick service! Thanks Amazing Clubs. Thanks Kendra!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Special Gift; Special Service

I needed a gift for my sister's significant birthday. We always talk about chocolate as therapy these days, so what could be better than chocolate of the month? The quality of the chocolate is outstanding. When there was a slight delivery problem, I called customer service and immediately spoke with a human. Amber solved the issue immediately. I know where to shop for my brother's significant birthday this year!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

I called customer service and was…

I called customer service and was immediately put through to a CS tech. He quickly and efficiently answered my question. Nice change from the usual, "all of our agents are busy right now, please hold for(ever)"! Thanks.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Ben was so helpful on the phone to…

Ben was so helpful on the phone to place my order !Amazing clubs are great quality ….makes great presents 🎁 Thanks to Ben I was able to get my valentine a gift ! Thanks Ben, and Amazing clubs !!!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Just spoke to Amber and ordered a…

Just spoke to Amber and ordered a monthly Coffee Club membership for a member of my family. Her service was great, her explanations were great and I was impressed. On a scale of 1 to 10 she deserves an 11!

12 February 2026
Unprompted review

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