Amazing Clubs Reviews 

2,821
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 337 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product variety and the exceptional quality of items received, making them perfect options for gifts. People also love the incredibly helpful customer service team, noting that representatives are always polite, knowledgeable, and quick to resolve any account issues. Some reviewers were not happy with unexpected delivery delays caused by extreme weather conditions or strict shipping policies. A few consumers also mentioned receiving damaged goods, such as broken beverage bottles or melted chocolates during hot transit periods. Buyers occasionally experienced frustrating situations when trying to reschedule missed packages or obtain timely replacements.

What people talk about most

Staff

People report high satisfaction with the staff, frequently highlighting their professional, polite, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting quick responses and... See more

Order

Consumers find order satisfaction to be generally high, praising the convenience of gifting options and... See more

Product

Clients share positive opinions on product quality, expressing delight with the wonderful variety, excellent... See more

Delivery service

Customers had mixed experiences with delivery service, as some reviewers reported timely shipments arriving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing Clubs has always provided amazing service. I’ve ordered from them for at least twenty years to give family and friends Christmas gifts that uniquely appear throughout the year. So much variety... See more

Rated 5 out of 5 stars

As a first time customer, our late December flower offering was delayed due to the holidays. It arrived in the first week of January and the arrangement of exotic flowers was beautiful. However, it o... See more

Rated 5 out of 5 stars

Diego was TERRIFIC! I ordered a years worth of flowers for my mother, who is in an assisted living facility. It was part of her Christmas gift from her kids. I had it sent to the facility, but was tol... See more

Rated 5 out of 5 stars

My first monthly beer delivery arrived and 2 out of 12 beverages were broken. Without creating an ID, I contacted Amazing Clubs via chat. With the order number and my address, Kendra was able to ide... See more


Company details

  1. Gift Shop

Information provided by various external sources

Monthly Gift Clubs from Amazing Clubs - Wine, Beer, Chocolate, Coffee, Flowers, Cigars, Fruit, and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(2,821)

323 reviews in the last 12 months

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Rated 5 out of 5 stars

Amber is the BEST!

Amber is the BEST!! She was so much fun to chat with and had the most friendly, pleasant voice as well. Amber helped me to quickly resolve my concern and get my orders back on track. We discussed our favorite flavors from the Popcorn club and she's got me excited about the ice cream that will be delivered during the summer month. I bought the Popcorn club and a variety club for my dad as gifts and he loves receiving the boxes each month. It's nice to hear the flavors Amber enjoys as well because it gives even more credit to the value of the clubs when the employees have personal experience with the products. I hope Amber has a wonderful day, she is amazing!!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Products & Great Customer Service

Amber was incredibly helpful resolving my delivery issues and offered a great solution! The dessert club and coffee club have both been amazing in terms of both quality and quantity of product. I would highly highly recommend Amazing clubs for the special people in your life, especially those people that already have enough "stuff" in their lives! :-)

15 April 2026
Unprompted review
Rated 5 out of 5 stars

My husband and I received three Amazing…

My husband and I received three Amazing Clubs subscriptions for Christmas. We have been so happy with the service and quality of the selections. It is obvious that whoever is sourcing the selections is putting a lot of time, effort, and thought into how to best serve the customers for truly memorable selections each time. It has also been so easy to decide whether or not we want to keep the selections or delay our order until the next month if something is not to our preference. I even had an error message when I sent one of those emails back. I called customer service and the call was answered within one minute by Amber, who easily corrected the error and was so pleasant and kind. I highly recommend Amazing Clubs for quality and customer service!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful customer service rep

The representative was very nice and was very helpful in correcting a problem with my order. She went over my purchases and explained the situation very clearly. It was a pleasure speaking with her.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

If you have a question or problem do no hesitate to call.

I have very little knowledge of working in this electronic age and almost always run into problems when I try. Thank goodness there are a few individuals like Diego. NOT ONCE DURING MY COVERSATION WITH HIM DID HE MAKE ME FEEL ANYTHING BUT AN INDIVIDUAL WHO NEEDED HELP!!! He took care of my order (and questions) in a warm, caring manner. Thank you Diego!!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Amber did an excellent job for me

Amber did an excellent job for me: she found my membership while i was still explaining my problem and immediately told me the remedy for it. She is efficient and cordial and wished me a great day. Such courtesy, clarity, and competence these days is not to be taken for granted!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

There was a glitch in the ordering…

There was a glitch in the ordering system which would not let me complete my order. I called and was assisted by Amber. She was warm, sympathetic to my problem and took care of the issue easily and immediately. I can now check that off my "to do" list. Thanks, Amber!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I needed to track down a shipment of flowers and change the address for future shipments. Amber, the customer representative, was helpful, efficient, and cheerful. She updated the address and sent the link to the current shipment and left a pleasant impression of Amazing Clubs.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing gift with lots of flexibility!

First, I loved that I was able to speak with a live person - Amber. She was very helpful in answering all my questions and helping me set up my account so I can manage/customize my gift subscription as I desire. This is an Amazing Gift that I will enjoy for months to come!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

We had issues with our last delivery in March with the package leaking and partially broken open. However, we had no issue at all getting a delivery for the next month because of the amazing customer service provided, specifically by Hunter. He explained everything in great detail and was really happy to help and immediately let us know we would get the next shipment in April!!!Will definitely be placing a new order in the future. Could not ask for better service and a perfect outcome!!!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Kendra saved the day for me

I have placed several orders previously. This time I ran into multiple system problems. I called the support desk and was connected with Kendra. She was patient and professionally handled my issues and successfully placed my order. If it had not been for Kendra, my rating of my experience this time would have probably been a three. Thank you Kendra

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Ben was fantastic

Ben was fantastic! He immediately answered. Found my order and explained why I didn’t receive February delivery. Explained because of weather.

25 March 2026
Unprompted review

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