Amazing Clubs Reviews 

2,821
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 337 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product variety and the exceptional quality of items received, making them perfect options for gifts. People also love the incredibly helpful customer service team, noting that representatives are always polite, knowledgeable, and quick to resolve any account issues. Some reviewers were not happy with unexpected delivery delays caused by extreme weather conditions or strict shipping policies. A few consumers also mentioned receiving damaged goods, such as broken beverage bottles or melted chocolates during hot transit periods. Buyers occasionally experienced frustrating situations when trying to reschedule missed packages or obtain timely replacements.

What people talk about most

Staff

People report high satisfaction with the staff, frequently highlighting their professional, polite, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting quick responses and... See more

Order

Consumers find order satisfaction to be generally high, praising the convenience of gifting options and... See more

Product

Clients share positive opinions on product quality, expressing delight with the wonderful variety, excellent... See more

Delivery service

Customers had mixed experiences with delivery service, as some reviewers reported timely shipments arriving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing Clubs has always provided amazing service. I’ve ordered from them for at least twenty years to give family and friends Christmas gifts that uniquely appear throughout the year. So much variety... See more

Rated 5 out of 5 stars

As a first time customer, our late December flower offering was delayed due to the holidays. It arrived in the first week of January and the arrangement of exotic flowers was beautiful. However, it o... See more

Rated 5 out of 5 stars

Diego was TERRIFIC! I ordered a years worth of flowers for my mother, who is in an assisted living facility. It was part of her Christmas gift from her kids. I had it sent to the facility, but was tol... See more

Rated 5 out of 5 stars

My first monthly beer delivery arrived and 2 out of 12 beverages were broken. Without creating an ID, I contacted Amazing Clubs via chat. With the order number and my address, Kendra was able to ide... See more


Company details

  1. Gift Shop

Information provided by various external sources

Monthly Gift Clubs from Amazing Clubs - Wine, Beer, Chocolate, Coffee, Flowers, Cigars, Fruit, and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(2,821)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Popcorn and Sevice

I received your popcorn subscription as a Christmas gift and was inquiring about the shipping schedule. Kendra replied promptly and provided me with all the information I needed. Her service was as good as your popcorn!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Service too!

I used Amazing Clubs every year for Christmas gifts and it’s always a hit. Their customer service is great too. I messed up an order recently and Diego was able to correct it for me so quickly and easily. Great experience!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Clubs, always amazing

Amazing Clubs has always provided amazing service. I’ve ordered from them for at least twenty years to give family and friends Christmas gifts that uniquely appear throughout the year. So much variety is offered, and the quality of each product is excellent. I stumbled upon a gold mine when I found Amazing Clubs; voila, all my gifting needs met and exceeded through one fantastic service!!!!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Customer Support was great

Our Granddaughter gave us a seasonal wine club membership for Christmas. We have not yet received our first shipment. We called Customer Support to see if someone could provide tracking information. Amber was very helpful and assisted us with setting up an account. We are very satisfied with the service provided.

30 January 2026
Unprompted review
Rated 4 out of 5 stars

Got 6 month cake of month club for my…

Got 6 month cake of month club for my mom for Christmas 2024. They delivered as promised - every other month. The did email us that August 2025 was too hot to ship, so that slid deliveries. Kinda hard to explain to my mom at the time, but we went with it. Next cake was the pumpkin spice in October - which was tasty! We seemed to be missing a cake after December though, so I called and talked to Diego, after nearly a zero wait time on the phone, and he promptly said - no problem - you have one more cake for sure, and it will ship next week. So I appreciate the customer service.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Responsive

We have been very pleased with the responsiveness of Amazing Clubs. We ordered 2 flower subscriptions from them and there were issues identified with each order. Amber followed up with me for both. She was professional, courteous and a pleasure to deal with and was quick to rectify the problems quickly.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Read the small print

I note the positive ratings for Amazing Clubs. I had a different experience.

I purchased a beer subscription for 3 months for my son's birthday. First and third delivery went without problem. The second, no one was home to sign, and it was returned. When I found out I contacted customer support. I was told that I was too late. The deadline of 15 December had passed. The business practices were explained as was the administrative apparatus for filing a refund/reshipment. They would be happy to resend for a reshipping fee of $53.95

Just my bad luck to miss that deadline but I won't be doing business with them. They took my money and delivered noting but fine print and usurious fees. i think buyers should be aware that if signature at delivery could be a problem, read the fine print and filing requirements and make sure the risk is worth purchase.

R. Kastens
Order confirmation number: 229481

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Diego was TERRIFIC!

Diego was TERRIFIC! I ordered a years worth of flowers for my mother, who is in an assisted living facility. It was part of her Christmas gift from her kids. I had it sent to the facility, but was told by my sister, after the fact, that it would be better if it was sent to her home a mile away. She could get the flowers arranged easier than our mother. I called Amazing Clubs and explained the situation to Diego who helped me modify the delivery address and name. He also updated me on the fact that weather conditions in locations where the flowers come from may result in a delay in January's delivery. He was kind, professional and very informative!

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Hello!

Hello!
I just wanted to let you know that Ben was awesome and was able to assist me quickly and painlessly. The experience was excellent. Ben’s assistance with my questions was a very pleasant conversation.Thank you Ben for your help!

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

My wine gift showed up right on time with no issues. I am moving soon and had to call customer service to have them update my account to my new address and Amber was really helpful and nice. It’s been a great experience so far!

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Amber,

Amber,
was personable, knowledgeable and so courteous. She took me Step by step how the program worked and helped me through the order with patience.
Thank you so much!
Beth Pearson

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Delay in delivery of Ice Cream gift

Once again there was a delay in the ice cream gift delivery. I received an email stating it would be shipped on 1/5/26 or 1/6/26. Should take 2 days since it was ice cream. On 1/8/26 the tracking information indicated that there was a delay and the shipment would be late. On 1/9/26 I called customer service at Amazing Clubs and talked with Amber. This is the 2nd time I have spoken with Amber regarding ice cream deliveries. In September when the shipment never arrived Amber arranged to have a replacement sent. When I talked with her on 1/9/26 she advised that I wait until 1/15/26 to see if the shipment arrived and if a problem to call back and the problem would be rectified. In both cases Amber was courteous, listened attentively to the problem and provided a solution. She is an outstanding Representative for Amazing Clubs and is the epitome of excellent customer service. Amber is the reason for the 5 star rating.
The ice cream gift was delivered today and the condition of the ice cream is less than satisfactory. As a gift it is disappointing.
Perhaps there is a way to insure a more timely delivery since this IS ice cream and melting does become a factor.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Clubs - Excellent gift and knowledgeable Support!

Amazing Clubs is an excellent choice for a gift that gives over and over. With monthly or bimonthly delivery and a select number of shipments the gift is long lasting.
Today I needed help getting my account set up and called the 1-800 support number and Amber was quick to answer and resolve my issue. Within minutes my account was setup and she assisted with changing my membership from the Pasta of the month club to the Breakfast Club. Very impressed with the quality and innovative approach to Amazing Clubs. Especially satisfied with Amber and her cheerful attitude and knowledge of the system that allowed her to quickly resolve my concerns. 5 Stars to Amber and Amazing Clubs!

12 January 2026
Unprompted review

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