I really like being able to track everything in one app (food, fitness, sleep). The AI food analysis is generally close enough to what I would manually calculate with specific ingredients and amounts.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I absolutely love this system
I absolutely love this system! Everything is customized to my DNA profile. I thought I knew what I was doing, until I started using Alter Me. The app is easy to use, the bioring is comfortable, and the mirror system is by far my favorite at-home workout. I have improved my fitness, and the system allows for customizing workouts to accommodate level and injuries. Add to it breathwork and meditation, as well as recipes, personalized macro tracking, and meal plans, this is an all-in-one health system. Their customer service is incredible, and easy to use as well. Highly recommend!
Convenient and easy lifestyle plan
This app has been so informative. It works with how you have slept and recovered then suggests a workout plan and meals. It is very easy to use and has so many options for working out. I use it at home, in the gym and on vacation because you don't need a lot of workout gear. I recommend this to all my friends and people ask about my ring tracker all the time. I'm so happy they changed to the ring tracker because the band was less convenient.
Love my AlterMe System
The test results seemed pretty generic however the recommendations I receive daily do seem to help with my wellbeing. I sleep better and enjoy the training that the mirror offers. Plus not having to pay a subscription in order to access my ring data is a plus. Being able to workout at home with my own music is so nice when I dont have time to get to the gym.
The ring pinpointed right away just how…
The ring pinpointed right away just how terrible my recovery metrics were. Started paying attention to the daily suggestions, and my sleep quality has drastically improved.
Overall satisfied
I am on the upgrades ring and must say it does go int the charger better but does look/appear to be a cheap plastic ring. I do like that the advice is dna based. And I wish I would take more time to do what it advises. The mirror had to be replaced immediately and now that room has no room for me to workout so that is a me issue more than with the mirror. Overall I have gotten quick responses by text or email. I have never attempted to call. So I would say overall satisfied but always room to improve especially with all the advances happening in technology.
I am on my 4th ring and once again it…
I am on my 4th ring and once again it is only holding a charge for 24 hours if I am lucky. So sick of this bs and paying monthly for junk.

Reply from AlterMe
One Satisfied Customer
I have had the AlterMe system for two years now. I have the complete system. It is convenient and helps me hold myself accountable. It can be somewhat addicting because I’m always trying to beat my sleep scores and any other scores available! My mirror is the best and looks so high tech in my den. I love that I don’t have to go to germy f or pay a person trainer when I have it right in my living room with or without equipment. Your choice. The nutrition feature is also a game changer. I love AlterMe and will be a customer for life!
I love that I can track it all !
I love that I can track my sleep and my workouts/ heartrate right on the mirror- I use the app and ring pretty much every day... I would recommend the investment for your knowledge and your health!
The advisor call made it click
I felt a bit lost when my results first came in. Got on the call with my advisor and she walked me through the whole thing. No pressure, just what to do next. Cleared it right up.
AlterMe is it for fitness!
I have been using AlterMe for a couple of years. Their customer service is top tier. They stand behind their products and they come across as really caring about their customer experience! I have the mirror, ring, and app. The science approach to health and fitness is the best approach to health and fitness. The workout choices are great - as are the meditation selections. Tracking my progress is easy! The only thing I wish I could do with the ring is get real time heart rate data outside of my workouts.
A fantastic investment for my health and fitness
I purchased the system and have been a regular user since June 2024. I was initially drawn to the science behind the DNA component, but during my consultation, I quickly came to appreciate the benefits of all the components the system offers.
Since making the investment, I have not had a single regret. I’ve been extremely pleased with the variety, functionality, and ongoing enhancements that have been made to the system over time.
I truly believe the investment I made has played an important role in helping me maintain my health and fitness as I move into the next phase of my life. I highly recommend this system to anyone looking for a comprehensive, personalized fitness plan that is grounded in science and enhanced by technology.
I’ve used this company for several…
I’ve used this company for several years. The customer service is top notch. I enjoy the upgrades and new features as its services evolve. AlterMe doesn’t quite meet all my needs for weight loss, but each upgrade gets closer.
I would like more nutrition feed back, a meal planner with recipes that are not AI generated, and more workout options for old joints who need higher heart rates.
Disappointing + Poor Value for Money
Disappointing + Poor Value for Money
I had high expectations for AlterMe but found the experience extremely disappointing. The DNA results offered very little meaningful or actionable insight, with mostly generic health and fitness recommendations.
The consultation was equally disappointing. Was a total waste of my time - got nothing out of helping me understand the results (turns out, there wasn't much to understand)
Overall, the marketing promises far exceeded the actual value delivered. I wish I had read the reviews before purchasing. Taking the time to write a review so customers know what they're signing up for. Unless you have intent on investing in their app and programs which are $$$, hard pass.

Reply from AlterMe
I’ve been using AlterMe since the…
I’ve been using AlterMe since the beginning, and it has made a meaningful difference in how I approach my health week to week.
The biggest impact for me has been around rest and recovery. Instead of just looking at activity or workouts in isolation, AlterMe helps me understand how everything works together and where I may need to adjust.
I especially appreciate the weekly guidance. It gives me a clear view of my overall activity, recovery, and nutrition and turns that information into something I can actually use. It has helped me be more intentional about when to push, when to recover, and where small changes can make a difference.
It’s become a valuable part of how I manage my overall health and performance.
Best diet and fitness program I have ever really used
The program truly keeps me honest as far as food is concerned. I’ve several question that were answered by the terrific customer service team, I’m still working on mastering the workouts but things are looking up
Cannot get results before speaking to…
Cannot get results before speaking to someone that tries to sell u further services.
The supposed DNA results were generic to anyone. And/or I m already aware of my risks for being over weight.
I do not need to be counseled on that.
Bottom line, paid 30 dollars to learn something I already knew.

Reply from AlterMe
I've used AlterMe for years now and…
I've used AlterMe for years now and it's transformed my post partum body. I love seeing my sleep score each day to give myself some grace if I need it. It also encourages me to lift & get a solid walk in. I've lost 15 lbs and am continuing to get stronger. The food scan is also a favorite of mine! I don't have all of the time in the world with kids to put my food in and check all the labels. I just take a quick picture and move on with the day. This is my favorite fitness purchase for myself to date! The mirror helps me to get a workout in with a busy schedule and I am actually sore the next day😅let's just say I'm trying to convince my family to join the alter me train.
They don't tell you that you don't get…
They don't tell you that you don't get results without a long sales pitch. Not impressed. Don't have time for their "consultation", but it is the only way they will give you your results.

Reply from AlterMe
Disappointed
I have been with AlterMe for over 30 days. I just don’t think it’s worth the money. The DNA aspect of it is interesting, but if you sign up and do the additional DNA testing, there is nobody to walk you through what any of it means. Only the first DNA test when they do their sales pitch. I have an Oura ring that is, of course, not compatible for biometrics, but the alter may ring will pick up my aura ring exercises. My Oura ring does all the same things and I only pay like $6 dollars a month compared to the contract I’m in for alter me. My Oura ring tracks my glucose (for health monitoring not DM) where AlterMe does not. The Oura ring also has exercise tips and videos. You make your choice. I was vulnerable and seeking answers. Now stuck in a contract. I loved the idea that a workout plan with daily come up that aligns with my DNA. So far I haven’t seen anything that would correlate to that though. I’m still using it along with my other apps since I’m paying for it, but nothing too exciting about it that Oura ring can’t do.

Reply from AlterMe
They never call when they say they…
They never call when they say they will. Impossible to talk to a human. Worst customer service I have ever experienced.
SAVE YOUR MONEY!!!!

Reply from AlterMe
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







