All Diamond Reviews 1,290

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items like rings and necklaces look even better in person than in photos. Many appreciate the excellent service, highlighting efficient order processing, helpful communication, and the care taken with packaging and presentation. People are particularly happy with the beautiful craftsmanship and the overall value for money. However, some customers experienced issues with delivery times, mentioning that items arrived later than expected or promised, sometimes missing important dates. A few reviewers also noted problems with ring sizing, with some items not being resized as agreed or bands deforming due to thin design.

What people talk about most

Product

Consumers generally express high satisfaction with the product quality. Many reviewers describe their rings... See more

Delivery service

Customers generally report positive experiences with delivery service, often praising quick and timely... See more

Quality

Users describe positive interactions with quality. Many customers are delighted with the craftsmanship,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the personal, transparent, and... See more

Order

People report positive experiences with order. Customers found the ordering process straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Double row diamond ring. Had to be made up special as not in stock. Asked for a delivery date before the 18th Arrived a week earlier than expected. Special thanks to Albie (customer services) It... See more

Company replied

Rated 5 out of 5 stars

Ordered a bit late and one item had to be made!Cue panic when Customer Service notified me. I explained that one of the gifts was for someone awaiting major surgery and the other for her twin sister... See more

Company replied

Rated 5 out of 5 stars

The diamond ring I bought was value for money and the best price available of all the diamond companies. Order processed correctly and arrived on time. It is a very lovely ring and I am extremely s... See more

Company replied

Rated 5 out of 5 stars

Lovely ring I ordered a bespoke platinum diamond ring exactly what I expected .. Albie was very helpful..I emailed the way I wanted the design .. and ring arrived and was happy with the ring perfec... See more

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer

Written by the company

Visit All Diamond for the largest selection of beautiful UK handcrafted diamond jewellery.

All Diamond LTD

Written by the company

What Is All Diamond Jewellery?
Jewellery is a dream made real. Jewellery is a gift that makes clear our plans for a lifetime. Jewellery enhances beauty. Jewellery transforms the most precious elements of nature and adds them to our bodies to last a lifetime and beyond. Everybody’s dreams are unique, but jewellery expresses those dreams in a visible form. All Diamond’s collection of unique jewellery makes dreams a reality for you and for those to whom you give the gift of our exquisite jewellery. All Diamond specialises in the special. Our designers and craftsmen work magic with the Earth’s oldest, most durable, most precious, metals and gemstones. All Diamond artists, jewellers and metalworkers transform cold stone into fiery diamond, cold metal into warm, precious gold. All done to make your dreams, your emotions, your beauty, into reality.
Value That Won’t Be Beaten
Although we’re based in London, our service and value are worldwide. When you buy jewellery from All Diamond, the delivery is free, secure and fast, wherever you live in the world. Because first impressions count, your purchase will be sent to you in our beautiful signature packaging. The delight with All Diamond jewellery begins before you even open the box!

A Lifetime Of Quality

Quality Is A Delight Forever

All Diamond guarantees its jewellery products for a lifetime. If our jewellery fails due to faulty manufacture or materials, then we will repair or replace it free of charge.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent service and quality item

Excellent service and quality item

16 April 2026
All Diamond logo

Reply from All Diamond

Thank you for your kind review. We are delighted to hear that you were pleased with both the service and the quality of your item. It means a great deal to us that your experience met your expectations.

We look forward to assisting you again in the future.

All Diamond Team

Rated 5 out of 5 stars

great service everything made very easy…

great service everything made very easy from buying to returning would highly recommend

14 April 2026
All Diamond logo

Reply from All Diamond

Thank you for your kind feedback. We are very pleased to hear that you found the entire process straightforward, from purchasing to returning. Making the experience as easy as possible is something we always aim for.

We truly appreciate your recommendation and look forward to assisting you again in the future.

All Diamond Team

Rated 5 out of 5 stars
All Diamond logo

Reply from All Diamond

Thank you for your review. We are pleased to hear that you were happy with the speed of our service and the communication throughout your experience. Providing a smooth and efficient service is very important to us.

We appreciate your support and hope to assist you again in the future.

All Diamond Team

Rated 5 out of 5 stars

All good

All good. Fast delivery

8 April 2026
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Reply from All Diamond

Thank you for your review. We are glad to hear everything went well and that you were pleased with the fast delivery. Providing a smooth and efficient service is always our goal.

We appreciate your support and hope to assist you again in the future.

All Diamond Team

Rated 5 out of 5 stars

Beautiful gift for my daughters 40th…

Beautiful gift for my daughters 40th birthday gift wrapped very well
Perfect gift for a special lady

1 April 2026
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Reply from All Diamond

Thank you for your lovely review. We are delighted to hear that the gift was perfect for your daughter’s 40th birthday and that you were pleased with the presentation. It is always special to be part of such meaningful occasions.

We truly appreciate your kind words and hope to assist you again in the future.

All Diamond Team

Rated 4 out of 5 stars

good service

1 April 2026
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Reply from All Diamond

Thank you for your review. We are pleased to hear that you were happy with the service provided. Delivering a positive experience is very important to us.

We appreciate your support and hope to assist you again in the future.

All Diamond Team

Rated 4 out of 5 stars

Ruby

Lovely jewellery pity I had to wait so long for it when it was for a birthday present.

30 March 2026
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Reply from All Diamond

Thank you for your review. We are very pleased to hear that you found the jewellery lovely.

We are sorry to hear that the delivery time did not meet your expectations, especially as it was for a birthday gift. We understand how important timing can be for special occasions and appreciate your patience.

Your feedback is important to us and helps us continue to improve our service. If there is anything we can assist you with in the future, please do not hesitate to get in touch.

All Diamond Team

Rated 5 out of 5 stars

Professional Quick and Helpfull

Professional Quick and Helpfull

1 April 2026
All Diamond logo

Reply from All Diamond

Thank you for your review. We are pleased to hear that you found our service professional, quick and helpful. Providing a high level of service is always our priority.

We appreciate your support and hope to assist you again in the future.

All Diamond Team

Rated 5 out of 5 stars

All Diamond staff were very helpful…

All Diamond staff were very helpful with ordering, manufacture and delivery of our daughters ring

30 March 2026
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Reply from All Diamond

Thank you so much for your kind words. We are delighted to hear that our team could support you throughout the ordering, manufacturing, and delivery of your daughter’s ring. It truly means a lot to us to be part of such a special purchase. We hope she loves her ring, and we look forward to helping you again in the future.

All Diamond Team

Rated 5 out of 5 stars

Beautiful ring at a good price and…

Beautiful ring at a good price and excellent customer service

1 April 2026
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Reply from All Diamond

Thank you for your lovely feedback. We are so pleased to hear that you are happy with the ring and the service you received. It means a great deal to us and we truly appreciate you taking the time to share your experience. We hope to welcome you back again soon.

All Diamond Team

Rated 5 out of 5 stars

Happy Wife.

Ordering straight forward, arrived quickly. My husband bought this for my 40th Anniversary, it is absolutely gorgeous, over the moon with my purchase Thank You.

31 March 2026
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Reply from All Diamond

Thank you so much for sharing this with us. We are delighted to hear that the ordering process was smooth and that your ring arrived quickly. What a special way to celebrate your 40th anniversary. We are so pleased that you love it and that it made the occasion even more memorable. Thank you for choosing us.

All Diamond Team

Rated 5 out of 5 stars

Very personal and Transparent service

Very personal and Transparent service, felt in control all of the time. Loved the fact ring was made spercifacly for my wife.

30 March 2026
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Reply from All Diamond

Thank you for your kind words. We are really pleased to hear that you felt in control throughout the process and that the service felt personal and transparent. Creating a ring specially for your wife makes it all the more meaningful, and we are honoured to have been part of that. We truly appreciate your feedback.

All Diamond Team

Rated 4 out of 5 stars

Should be 5 stars if only it arrive on…

Should be 5 stars if only it arrive on the date it will arrive . Otherwise, beautiful bracelet . Will recommend.

26 March 2026
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Reply from All Diamond

Thank you for your feedback. We are really pleased to hear that you love the bracelet and appreciate your recommendation. We are sorry that it did not arrive on the expected date and understand how important timing can be. Your comments are valuable to us, and we will take this on board to improve our service.

All Diamond Team

Rated 4 out of 5 stars

A precious memory

Although lengthy wait I was kept informed all the way and questions answered promptly. My aqua marine ring is more pale than anticipated but I will get used to it. I will wear it often as a memory of the husband I loved.

20 March 2026
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Reply from All Diamond

Thank you for taking the time to share your experience with us. We truly appreciate your patience during the wait and are glad to hear you felt well informed and supported throughout.

We understand that the colour of the ring was not quite as expected, and we appreciate your understanding. What you shared about its meaning is deeply touching and we are honoured that the ring will be worn as such a special and personal memory.

If there is ever anything further we can do for you, please do not hesitate to reach out.

All Diamond Team

Rated 5 out of 5 stars

The half eternity ring

The half eternity ring, with baguette cup diamonds was beautiful. As a surprise to my wife, she was in total shock. She always wanted one and you provided exactly what he wanted. Wonderful experience.

20 March 2026
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Reply from All Diamond

Thank you so much for your wonderful feedback. We are delighted to hear that the ring was exactly what you were hoping for and that it made such a special surprise for your wife. Moments like that mean everything to us and we are so pleased we could be part of it. We truly appreciate your kind words and hope to assist you again in the future.


All Diamond Team

Rated 5 out of 5 stars

Great delivery time

Great delivery time, beautiful product and quick and easy service all round. Would definitely order here again!

9 March 2026
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Reply from All Diamond

We really appreciate you taking the time to share this. We are delighted to hear you were happy with the delivery time, the quality of the product, and the ease of the service. It means a lot to us that you would choose to order with us again. Thank you for your support!

All Diamond Team

Rated 5 out of 5 stars

Brilliant service experience

Brilliant service experience, positive approach regarding customer service, packaging exceeded expectations, the diamond ring blew my fiancé away, lots of joyful tears. Thank you.

9 March 2026
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Reply from All Diamond

We really appreciate you taking the time to share this. We are delighted to hear you had such a positive experience with our service and that the packaging exceeded your expectations. It is wonderful to know the ring made such a special impact and brought so much joy. Thank you for choosing us for such an important moment!

All Diamond Team

Rated 5 out of 5 stars

One very happy customer

Hello my beautiful eternity ring arrived safely on time and beautifully packaged. All diamonds have been very helpful in all communication. For arranging the perfect size ring ,to making it for me ,and getting it delivered. This has been excellent service and one we will definitely use again..

18 March 2026
Unprompted review
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Reply from All Diamond

Thank you for your lovely review. We are delighted to hear that your eternity ring arrived safely and that you are pleased with it.

It is wonderful to know that our team was able to support you throughout the process, from finding the perfect size to creating and delivering your ring. We are especially pleased that you were happy with the packaging and overall service.

Your kind words mean a great deal to us and we truly appreciate your support. We look forward to assisting you again in the future.

All Diamond Team

Rated 5 out of 5 stars

The ring is stunning and delivery was…

The ring is stunning and delivery was great and amazing.highly recommended 😍😍

5 March 2026
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Reply from All Diamond

Thank you so much for your lovely review. We are delighted to hear that you love your ring and that the delivery met your expectations.

Your recommendation means a great deal to us and we truly appreciate your support.

All Diamond Team

Rated 5 out of 5 stars

I had a great experience with All…

I had a great experience with All Diamonds. The customer service was excellent from start to finish – very helpful, responsive and professional. They answered my questions quickly and kept me informed throughout the process.

The ring itself is absolutely beautiful and the craftsmanship is outstanding. You can really see the attention to detail and quality. Everything arrived well packaged and exactly as described.

I would definitely recommend All Diamonds to anyone looking for a high-quality engagement ring and reliable service. Thank you for such a smooth and positive experience!

3 March 2026
All Diamond logo

Reply from All Diamond

Thank you very much for your thoughtful review. We are delighted to hear that you had such a positive experience with us from start to finish.

It is great to know that our team was able to support you throughout the process and keep you well informed. We are especially pleased that you are happy with the ring and its craftsmanship, as we take great pride in the quality and attention to detail in every piece.

Your recommendation means a great deal to us and we truly appreciate your kind words. Thank you for choosing All Diamonds.

All Diamond Team

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