Lovely, polite, and knowledgeable staff member took me through the process and gave me any options. Able to answer all my questions without making me feel foolish. Straight forward experience and not... See more
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Easiest phone call ever with Mark talking me through the policy and answering all my questions promptly and professionally. Exactly as it says on the ad..it is ALL CLEAR! I had done an online quot... See more
We have used AllClear previously and found them very helpful and patient when telephoned. This year I spoke with ‘Sue’ …efficient, friendly and patient! Although I have never had to make a claim, I... See more
Brian was absolutely brilliant! He was warm friendly and extremely knowledgeable, a great listener and able to answer our queries easily. Brian explained every question fully and went over everythin... See more
Company details
About AllClear Travel Insurance
Written by the company
.png "AllClear Travel")
Medical Travel Insurance for all
We believe everyone has the right to travel. Our policies have no upper age limit, and we can cover over 1,300 medical conditions. We provide specialist Medical Travel Insurance for people with pre-existing conditions who may find it difficult to find cover elsewhere.
Join the 3.5+ million people we've covered today.
Travel Insurance approved by experts
Our Gold Plus and Platinum Travel Insurance is a Which? Best Buy. We are also Reader recommended by Good Housekeeping and have won numerous industry awards for our customer service.
Choose from 5 star Defaqto rated policies, available online and over the telephone.
24 hour emergency medical support
Our emergency medical assistance team are available 24/7. All policies cover medical expenses and repatriation.
Freephone our UK Contact Centres
Speak with our UK-based expert agents. Freephone 0800 848 8608 and plan holidays with peace of mind today.
Travel Insurance Annual Travel Insurance Medical Travel Insurance Seniors Travel Insurance Contact Us
Written by the company
Contact info
AllClear House, 1 Redwing Court, Ashton Road, Romford, RM3 8QQ, Essex, United Kingdom
- 0800 848 8608
- info@allcleartravel.co.uk
- www.allcleartravel.co.uk
4.8
Excellent
240K reviews
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Lee my customer agent was very thorough…
Lee my customer agent was very thorough and explained every process of my insurance cover
10 September 2026
Very honourable company!
I have used AllClear now for several years and had the misfortune a couple of years back in the USA to require urgent surgery and medical treatment/intensive care in an incident exacerbated by my declared existing medical condition. My hospital costs were fully covered and I was bought home under medical supervision. Despite the above, my premium the next year did not increase significantly and this year reduced by 20% as a loyalty bonus.
7 September 2026
Very helpful lady I spoke to on the…
Very helpful lady I spoke to on the phone, nothing was too trouble even when I wanted a few different options to compare
7 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from AllClear Travel Insurance
Good afternoon Victoria,
Thank you for taking the time to leave a review. We're very sorry to hear about your experience and understand how frustrating it must be to have submitted a claim and not received a response or any payment.
This is certainly not the level of service we aim to provide. We have forwarded your details to our claims team to investigate what has happened with your claim and to provide us with an update. Once we hear back from them, we will be in touch to discuss their findings and any next steps.
Thank you for bringing this to our attention, and we hope to help resolve this matter for you as soon as possible.
Kind regards,
Ryan
Finn was helpful and unlike every other…
Finn was helpful and unlike every other call centre Ihe speaks plain English and I don’t have to spell everything out to him ps I’m not racist just stating facts that most of our call centres are manned but by no English understanding staff 😡😡
10 September 2026
If the Insurance does what it says then…
If the Insurance does what it says then I will recommend it.
10 September 2026
Reply from AllClear Travel Insurance
Good afternoon Ray,
Thank you for taking the time to leave a review. We understand that having confidence in your travel insurance is important, and we hope your policy gives you peace of mind while you're away.
Should you ever need to use your cover, we are committed to providing the support and assistance you would expect. Thank you for choosing AllClear, and we appreciate your recommendation should the policy meet your expectations.
Kind regards,
Ryan
Policy arranged via telephone- very easy
I telephoned the company to get a quote. Staff very helpful, answered all the questions, medical questions, medication etc.Very professional, got a quote for single trip and annual trip, decided to opt for annual policy as difference in cost very favourable, plus 20%discount offer.
All documents emailed to me very quickly(same day)
7 September 2026
My policy was done over the phone and…
My policy was done over the phone and was dealt with by Adam. So far so good.
10 September 2026
Helpful & friendly service from Will
9 September 2026
Good cover at a good price
Good cover at a good price. Customer service was professional and friendly and the key points of the policy clearly explained by Martin
10 September 2026
Very easy to use application
Very easy to use quote system covers medical conditions for me and lucky enough to get a 20% discount. Happy with the price I paid for a product I trust.
10 September 2026
Reply from AllClear Travel Insurance
Good Afternoon,
We appreciate your five-star rating! We are delighted to hear that our quote system was very easy to use for your medical conditions and that you were happy with the price you paid for a product you trust.
Kind regards,
Zaynab
Very helpful staff who helped me…
Very helpful staff who helped me through the process.
10 September 2026
Reply from AllClear Travel Insurance
Good Afternoon,
We appreciate your five-star rating! We are delighted to hear that our staff was very helpful and assisted you throughout the process. Thank you for your kind feedback.
Kind regards,
Zaynab
They insured me with cancers but
They insured me with cancers but, wow, what a price for just four day's travel.
10 September 2026
Very helpful.
10 September 2026
Very good well informed operative easy…
Very good well informed operative easy to get insurance
9 September 2026
Reply from AllClear Travel Insurance
Good Afternoon,
We appreciate your five-star rating! We are delighted to hear that our operative was well-informed and made getting insurance easy for you. Thank you for your kind feedback.
Kind regards,
Zaynab
Alan was helpful and efficient.
Alan was helpful and efficient.
Which recommendation means that less claims will be rejected which gives confidence when applying for cover.
Price for single trips seems very high
10 September 2026
Easy to follow instructions
10 September 2026
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