Alfaholidays Reviews 

5,282
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,206 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and drivers are exceptionally helpful, friendly, and knowledgeable, making every single trip fun and welcoming. Travelers also love the well-organized tours, delicious food options, and comfortable hotels located in fantastic spots near popular attractions. Though some reviewers noted that certain hotel facilities felt a bit tired or lacked modern amenities like elevators and convenient stair access. A few people also mentioned occasional long travel times, unexpected traffic delays, or limited breaks between long stretches on the road. Despite these minor drawbacks, consumers remain very eager to book future holidays.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the friendly and welcoming nature of hotel... See more

Service

Reviewers highlight positive aspects of service, noting that drivers are friendly, professional, and provide... See more

Holidays

People report positive experiences with holidays, expressing satisfaction and a strong desire to book again.... See more

Location

Customers consistently note positive experiences with location, highlighting hotels situated directly on the... See more

Facilities

Customers had ambiguous experiences with facilities. Many reviewers reported clean rooms with adequate space,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The week in Wales was great , hotel lovely , meals good but not to everyone’s taste, staff all very helpful. Our driver Brett was excellent he was very informative , funny and couldn’t be more hel... See more

Rated 5 out of 5 stars

The Melrose hotel is welcoming and clean, we had a refurbished room that had a large bathroom with a shower. Staff were always on hand to assist when needed. Our coach driver Rob (not and Alfa coa... See more

Rated 5 out of 5 stars

Apart from long journey down cromer via Cambridge.the holiday was well organised.hotel beautiful food good and well presented.we where well looked after.particulary enjoyed cruise on broads.weather am... See more

Rated 5 out of 5 stars

Hydro Isle of Man is great, great location on the sea front. Buses and horse drawn tram pass regularly. Electric railway and shopping centre close by. The rooms were small and dated but very clean an... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(5,282)

1,070 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Satisfied customers Steve and Sue

The driver who was James made the journey there and back enjoyable and we had enough break times and knowledge of the area. The hotel was nice and clean and the sfaff very friendly and helpful. The food was lovely. The room was comfortable.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

The Hotel De Paris is the best Alfa…

The Hotel De Paris is the best Alfa hotel we have been to.
The staff are top notch, the food good. Nothing is to much trouble. Must mention Yasmin and Tom, who are both brilliant. We hope to return for longer next June.
Only slight problem was we ordered the salad bowl lunch for coming home. Very nice but nothing to eat it with! Pinched a fork at a services 😇

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Hydro Isle of Man is great

Hydro Isle of Man is great, great location on the sea front. Buses and horse drawn tram pass regularly. Electric railway and shopping centre close by. The rooms were small and dated but very clean and comfortable. There was a lift. Fresh towels replacing used ones daily. Plenty of tea, coffee, milk. Friendly staff. Very efficient and were very diligent, going above and beyond concerning intolerances. Delicious food, good portions. Our Driver Derek made the journeys interesting and fun.
Wherever we went in the Isle of Man everywhere was clean and the buildings were well kept. Nowhere was run down.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Royal London Tour

We have just returned from Alfa Holidays Royal London Tour and it was superb.Our coach drivet Callum was excellent and very helpful. The trip to Buckingham Palace and Windsor Castle gave us so many wonderful memories
The coach tour around London with the guide, Tim Hudson, was all inclusive. Thank you Alfa for a fantastic break.

24 August 2026
Unprompted review
Rated 4 out of 5 stars

Transport to and from hotel. Long waiting time.

Transport to and from hotel.
Excellent driver with good knowledge of surroundings.
Excellent staff at hotel.
Food Excellent.
Room clean and decent size.
Negative long wait to check in and return trip.
Internet very very poor through out stay, need upgrading.

26 August 2026
Unprompted review
Rated 4 out of 5 stars

Hotel staff friendly and helpful

Hotel staff friendly and helpful. Good choice on menu.
Rooms basic but clean.
No lift which is stated but stairs are quite narrow so request a ground or 1st floor room when booking. Lee our driver was chatty and knowledgeable about the area.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Central hotel

It was the first time we traveled with Alfa holiday, it was one of the best holidays we’ve had. Lee was our driver he was a lovely man very knowledgeable about all the places we visited.The hotel was good, very clean, the food was good. The hotel was right opposite the main pier, the town is next to the hotel what more could you want.

23 August 2026
Unprompted review
Rated 4 out of 5 stars

A well organised itinerary which…

A well organised itinerary which allowed for wonderful views of countryside and best stops for refreshments.

Hotel and catering beyond expectations in quality.

Bus driver cheery and considerate to not so able customers.

All in all - well done.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Hotel was fantastic.

Hotel was fantastic, very clean, along with room, food,(tasty and fresh)All on all, good value for money).staff attentive, location in flat area.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Hotel royal really good food excellent …

Hotel royal really good food excellent staff nothing to much trouble x would prefer one trip on the day instead on trying to rush two trips into one day as can't properly look around the place would still be value for money with one trip per day

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Stay at Alvaston Hall

I'd never done a coach trip before but I definitely will again! It was so lovely not having to drive. Michelle, our coach driver, was great - always cheerful. I felt very safe with her at the wheel. We had two days out, one to Chester (lovely city) and the other to Llangollan (shame it rained). The hotel was great. I've been to other Warner's hotels before and Alvaston Hall didn't disappoint. I thoroughly enjoyed the entertainment in the evenings and we took part in the various quizzes. The ouside games were great, ranging from Connect 4 to velcroed-ball darts to mini-golf. I enjoyed an hours stroll around the grounds which were quite undulating but very interesting (there used to be a nine-hole golf course). The food was very good although we just stayed in the Market Kitchen which is mainly self service.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Fort William - Croit Anna Hotel

Coaches are comfortable. The driver (Josh) was excellent, fun, informative & caring. We went to Fort William, stopping at the Croit Anna hotel. Whilst the hotel is dated it is due to have quite a bit of refurbishment done, but the staff are welcoming and the food was good despite previous comments I'd heard.
Alpha holidays are good value for money, highly recommend them.

23 August 2026
Unprompted review

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