Alfaholidays Reviews 

5,280
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,206 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and drivers are exceptionally helpful, friendly, and knowledgeable, making every single trip fun and welcoming. Travelers also love the well-organized tours, delicious food options, and comfortable hotels located in fantastic spots near popular attractions. Though some reviewers noted that certain hotel facilities felt a bit tired or lacked modern amenities like elevators and convenient stair access. A few people also mentioned occasional long travel times, unexpected traffic delays, or limited breaks between long stretches on the road. Despite these minor drawbacks, consumers remain very eager to book future holidays.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the friendly and welcoming nature of hotel... See more

Service

Reviewers highlight positive aspects of service, noting that drivers are friendly, professional, and provide... See more

Holidays

People report positive experiences with holidays, expressing satisfaction and a strong desire to book again.... See more

Location

Customers consistently note positive experiences with location, highlighting hotels situated directly on the... See more

Facilities

Customers had ambiguous experiences with facilities. Many reviewers reported clean rooms with adequate space,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The week in Wales was great , hotel lovely , meals good but not to everyone’s taste, staff all very helpful. Our driver Brett was excellent he was very informative , funny and couldn’t be more hel... See more

Rated 5 out of 5 stars

The Melrose hotel is welcoming and clean, we had a refurbished room that had a large bathroom with a shower. Staff were always on hand to assist when needed. Our coach driver Rob (not and Alfa coa... See more

Rated 5 out of 5 stars

Apart from long journey down cromer via Cambridge.the holiday was well organised.hotel beautiful food good and well presented.we where well looked after.particulary enjoyed cruise on broads.weather am... See more

Rated 5 out of 5 stars

Hydro Isle of Man is great, great location on the sea front. Buses and horse drawn tram pass regularly. Electric railway and shopping centre close by. The rooms were small and dated but very clean an... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(5,280)

1,070 reviews in the last 12 months

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Rated 5 out of 5 stars

The week in Wales was great

The week in Wales was great , hotel lovely , meals good but not to everyone’s taste, staff all very helpful.
Our driver Brett was excellent he was very informative ,
funny and couldn’t be more helpful.
Our only complaint was journey there and back we felt two 45 minute breaks was not enough time for disabled to stand in queue for meal and toilet break in approx 9hour journey. Apart from that great holiday and will certainly be booking another holiday with Alpha.

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Lovely hotel

Lovely hotel, exellent accomodation, the waiter David was outstanding. Enjoyed the trips out.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

A holiday with a difference

Our journey was made excellent by the politeness and professionalism of our driver. The hotel staff were polite and helpful and the hotel was of good standard, although a little tired in places and unfortunately it is not sited in the best place if you want a walk after dinner. The food was good and portion sizes excellent. The itinery of the holiday was amazing.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

It was our 1st time travelling with…

It was our 1st time travelling with Alfa, and would definitely book again. We had a lovely driver called Gary he was with us through out the week and he was very informative about the places we visited. The staff in the hotel where very good as well,our only complaint was that the lift to the dining room which was on the lowest floor broke down and caused quite a few of us with walking difficulties a problem having to go up and down the stairs. Overall though our experience was good.

23 August 2026
Unprompted review
Rated 4 out of 5 stars

Gluten free food great

Gluten free food great. Staff wonderful. A nice hotel all round. We will come again.
Only thing we were disappointed with, we paid for a sea view room. True it did face the sea only trouble you couldn't sit and look out of window. To me a sea view window is a bay window so nearly spending £90 + pounds was a waste of money on that room.

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Good holiday

I found it hard going up and down the stairs , but over all hotel was good and the staff very good, the driver name was JOSH he was very good l would give him 10 out of 10 for his driving and friendness and overall l enjoyed the holiday

29 August 2026
Unprompted review
Rated 4 out of 5 stars

A well oiled machine thats Alfa.

A well oiled machine thats Alfa.
The staff were friendly and helpful from the start,especially our driver Dave. Your cases are taken to your room as soon as they came off the coach.
A good selection of meals to choose from breakfast and tea time.
The area was fabulous Cornwall and all the included trips we're well worth it.
My only criticism was that our bedroom was too small for anyone with accessibility problems, but we managed even having a laugh about it.
Our coach was full of characters who helped us laugh along the way.
Dave well. An excellent and knowledgeable driver. Tiny country lanes accessed with ease.
We have been many times with Alfa from Scotland to Isle of Wight and always had a great holiday. Thank you.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

We arrived home on Friday after an…

We arrived home on Friday after an amazing holiday with Alfa. We did the Royal London tour. 
Our driver Calum was brilliant 🤩 he’s one of the best and most certainly a credit to Alfa.
We stayed at the Denham Grove Hotel and although the location is a little remote we were really pleased with what the hotel had to offer. The staff were very attentive and the choice of food available at the buffet was very enjoyable, we were also extremely pleased with our room.
The guided tour of London with tour guide Tim combined with our driver Calum’s knowledge of the best routes to take to make the most out of our visit made it an extremely enjoyable and memorable experience.
We also really enjoyed our visit to Buckingham Palace, St Albans, Windsor and Windsor Castle.
For us this was the perfect holiday.
Thank you Alfa 😊

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Good weather

Good weather, good food and good company, that was my holiday in Eastbourne with Alfa travel. I will definitely book with them again.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

We had a lovely time

The driver was excellent as were the trips - although just 4 hours in Durham didn't feel like a whole day visit. Another time we would catch the train back to Newcastle.
The hotel was generally very good but evening mealtimes were somewhat chaotic - potatoes were absent from one dish leaving it little more than a starter.
The hotel staff were really helpful, though.
It was great to be able to get into Newcastle city centre each evening.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Alfa are the no 1 tour operator

Journey smooth driver keith kept us well informed and was pleasant all the time. Good trips but 2 hours in portree with not a lot to do and see maybe another extra tour to like dunvegan

Meals were adequate but would have preferred choice of chips or potatoes.
Also the Salmon i had i. The thursday had a great big bone in it which put me off .and green peashoots or similar with every meal

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Real Value for Money.

We travelled to Melrose, we were picked up from our local location by one of the lovely Alfa drivers, Debbie, and were taken to the well organised Reading interchange where we had time to have a snack while the Alfa team put our cases on the coach to Melrose.
Russell, was our driver for the next week, he was a knowledgeable and friendly driver.
Our Trips out were excellent. The Hotel staff were attentive, good evening entertainment. The food, for what we paid a varied selection.
In a nutshell you just can’t get better value for money, in my opinion.
I’ve already booked another holiday for next year!

This may not be of interest to most people but Alfa are most accommodating for overseas travellers, as myself, and make bookings really easy via emails. Excellent customer service. 👏

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Our first time with Alfa


Our first time with Alfa. We had a friend who recommended them and we booked Fort William on the 23rd August. Out driver Josh was an absolute star,funny caring and a very polite young man. Nothing too much trouble and for those with mobility issues he helped in anyway he could. I fear he may have spoilt us for future holidays. Alfa he's a keeper. Hotel Croit Anna a little tired but the staff went all out to make our stay enjoyable. Thank you Alfa and Josh we will be going with you again in the future.H longhorn & S Robinson.

23 August 2026
Unprompted review
Rated 4 out of 5 stars

Isle of Wight experience.

Coach experience very good, prompt and comfortable.
Hotel was comfortable, food very good and good choice. Entertainment appreciated and bar acceptable.
The only problem was the hills in IOW which we did not appreciate, mobility problems!!
Ferry journies were excellent.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Holiday great until return 4hour delay…

Holiday great until return 4hour delay due to coach tyre puncture. I know the is is not your fault but a company your size must have had this problem before and should have had priority in emergency call out. Also along with most passengers picked up in Sutton Codlfield are not happy with the pick up point as you will see from previous correspondence such that am looking at alternative companies for next year.

26 August 2026
Unprompted review

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