Alfaholidays Reviews 

5,255
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,200 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the hotel staff and enthusiastic coach drivers are exceptionally friendly, helpful, and knowledgeable about local areas and attractions. People also really appreciate the wonderfully organized excursions, comfortable travel arrangements, and delicious meals provided consistently throughout their holiday trips. However, some customers also noted that certain hotel rooms and aging facilities felt a bit tired or occasionally required updates. A few reviewers additionally mentioned minor issues with unexpected travel connection delays or feeling that specific dining areas lacked proper seating and sufficient staff during exceptionally busy peak times.

What people talk about most

Staff

People report positive experiences with staff, highlighting attentive service and friendly drivers. Reviewers... See more

Service

Clients share positive opinions on service, highlighting helpful and welcoming staff members who consistently... See more

Holidays

Customers consistently note positive experiences with holidays, praising them as well-organised and offering... See more

Location

Reviewers highlight positive aspects of location, frequently describing hotels as being situated in brilliant... See more

Facilities

Users describe ambiguous interactions with facilities, as experiences vary significantly. Many customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Apart from long journey down cromer via Cambridge.the holiday was well organised.hotel beautiful food good and well presented.we where well looked after.particulary enjoyed cruise on broads.weather am... See more

Rated 5 out of 5 stars

Brilliant driver, lovely hotel with great food, very well organised. Only hiccup was taxi transfer from Skegness. The driver drove off before closing the boot so therefore lost our rucksack containin... See more

Company replied

Rated 5 out of 5 stars

A local pick up point and good facilities at Burtonwood. Our driver Kevin for the entire trip was really friendly. Very knowledgeable about the area. He cared about everyone. The hotel - Bayshore,... See more

Rated 5 out of 5 stars

The Melrose hotel is welcoming and clean, we had a refurbished room that had a large bathroom with a shower. Staff were always on hand to assist when needed. Our coach driver Rob (not and Alfa coa... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

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4.6

All reviews

(5,255)

1,050 reviews in the last 12 months

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Rated 4 out of 5 stars

Hotel staff friendly and helpful

Hotel staff friendly and helpful. Good choice on menu.
Rooms basic but clean.
No lift which is stated but stairs are quite narrow so request a ground or 1st floor room when booking. Lee our driver was chatty and knowledgeable about the area.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Central hotel

It was the first time we traveled with Alfa holiday, it was one of the best holidays we’ve had. Lee was our driver he was a lovely man very knowledgeable about all the places we visited.The hotel was good, very clean, the food was good. The hotel was right opposite the main pier, the town is next to the hotel what more could you want.

23 August 2026
Unprompted review
Rated 4 out of 5 stars

A well organised itinerary which…

A well organised itinerary which allowed for wonderful views of countryside and best stops for refreshments.

Hotel and catering beyond expectations in quality.

Bus driver cheery and considerate to not so able customers.

All in all - well done.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Hotel was fantastic.

Hotel was fantastic, very clean, along with room, food,(tasty and fresh)All on all, good value for money).staff attentive, location in flat area.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Hotel royal really good food excellent …

Hotel royal really good food excellent staff nothing to much trouble x would prefer one trip on the day instead on trying to rush two trips into one day as can't properly look around the place would still be value for money with one trip per day

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Stay at Alvaston Hall

I'd never done a coach trip before but I definitely will again! It was so lovely not having to drive. Michelle, our coach driver, was great - always cheerful. I felt very safe with her at the wheel. We had two days out, one to Chester (lovely city) and the other to Llangollan (shame it rained). The hotel was great. I've been to other Warner's hotels before and Alvaston Hall didn't disappoint. I thoroughly enjoyed the entertainment in the evenings and we took part in the various quizzes. The ouside games were great, ranging from Connect 4 to velcroed-ball darts to mini-golf. I enjoyed an hours stroll around the grounds which were quite undulating but very interesting (there used to be a nine-hole golf course). The food was very good although we just stayed in the Market Kitchen which is mainly self service.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Fort William - Croit Anna Hotel

Coaches are comfortable. The driver (Josh) was excellent, fun, informative & caring. We went to Fort William, stopping at the Croit Anna hotel. Whilst the hotel is dated it is due to have quite a bit of refurbishment done, but the staff are welcoming and the food was good despite previous comments I'd heard.
Alpha holidays are good value for money, highly recommend them.

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent holiday to Fort…

Excellent holiday to Fort William/Jacobite/Mull/Inverness. Hotel interior was good, but exterior in need of TLC (I understand it's having a refurb in 2027).
Josh our driver was excellent as well.

23 August 2026
Unprompted review
Rated 5 out of 5 stars

The week in Wales was great

The week in Wales was great , hotel lovely , meals good but not to everyone’s taste, staff all very helpful.
Our driver Brett was excellent he was very informative ,
funny and couldn’t be more helpful.
Our only complaint was journey there and back we felt two 45 minute breaks was not enough time for disabled to stand in queue for meal and toilet break in approx 9hour journey. Apart from that great holiday and will certainly be booking another holiday with Alpha.

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Lovely hotel

Lovely hotel, exellent accomodation, the waiter David was outstanding. Enjoyed the trips out.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

A holiday with a difference

Our journey was made excellent by the politeness and professionalism of our driver. The hotel staff were polite and helpful and the hotel was of good standard, although a little tired in places and unfortunately it is not sited in the best place if you want a walk after dinner. The food was good and portion sizes excellent. The itinery of the holiday was amazing.

24 August 2026
Unprompted review

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