AJParts UK Ltd Reviews 

228
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping and extremely secure, protective packaging that safely delivers fragile replacement components. Many buyers also deeply appreciate the knowledgeable staff who provide patient guidance and help locate exact parts for various laptop models. People note that the online ordering process is very simple, making it easy to get devices back up and running quickly. However, some customers also noted occasional setbacks regarding their purchases. A few people experienced receiving defective items, such as faulty keyboards or chargers, or packages arriving missing essential mounting brackets.

What people talk about most

Product

Customers had positive experiences with product quality, reporting that items arrived in perfect condition... See more

Service

Users describe positive interactions with service, highlighting fast dispatch times and helpful staff who go... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting very quick shipping and great... See more

Order

People report positive experiences with order processes, highlighting fast dispatch times and next-day... See more

Quality

Consumers find quality to be positive, highlighting items that arrive in perfect condition and work great.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely immense company. Needed a replacement laptop screen pretty urgently and AJ Parts duly obliged. Not only fast delivery but packaging that was first class and most importantly an excellent p... See more

Rated 5 out of 5 stars

I bought a laptop screen through Amazon for a very reasonable price. I then got notification from Amazon that they had damaged it beyond repair in transit. I contacted A J Parts who swiftly instructed... See more

Rated 5 out of 5 stars

I run a small PC repair business and have been using AJ PARTS for laptop spares for many years. Their customer service and industry knowledge is 2nd to none, and their prices are extremely competitive... See more

Rated 5 out of 5 stars

I've purchased a few laptop parts over the last couple of years so I thought it's time to write a review. Whenever I contact AJ Parts for advice/compatibility, they always respond very quickly. Orders... See more


Company details

  1. Computer Service
  2. Computer and Accessories Store
  3. Computer Repair Service
  4. Electronic Spare Parts and Components Store

Information provided by various external sources

We Are AJ Parts UK Ltd, One of Europe’s Most Reputed and Renowned IT Solutions’ Provider & Dell Registered Partner for over 10 Years. We Are Excited to Bring You Our Professional Competence & Experience, Built over a Decade in the United Kingdom with Millions of Pleased Customers All Across Europe. With Your Support, We Now Intend to Become the Pre-Eminent IT Solutions Provider Worldwide!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

228 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(228)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Have been ordering from this company for some time now and service has always been excellent. Immediate replies to queries. Fast shipment. Great prices.

15 September 2021
Unprompted review
Rated 5 out of 5 stars

We have been using AJ Parts for a…

We have been using AJ Parts for a number of years. they have been the cheapest online company for laptop screens and are have very reasonable repair charges if and when we need to send our laptops for repair. Eric the manager at AJ Parts is very helpful and tends to your needs straight away.

2 August 2021
Unprompted review
Rated 5 out of 5 stars

My laptop would not power up

My laptop would not power up. I took it in and it was sorted by the engineer within half an hour, with advice on how to avoid a repeat. I'm so grateful for the great result and excellent client manner. Would 100% recommend.

27 July 2021
Unprompted review
Rated 5 out of 5 stars

First Class Service

First Class Service
This is the first time I have used AJ Parts and I am delighted with the service they provided.
I ordered a replacement screen for my Toshiba laptop and it was delivered the following day. It was exactly as described and fully matched the cracked original screen. Once fitted it worked perfectly.

12 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was happy that the screen I needed was still for sale and that it could be delivered quickly. Even after a few months when I needed a VAT invoice they responded quickly. Excellent service. It is a pity that due to Brexit I received extra costs from UPS.

11 April 2021
Unprompted review
Rated 5 out of 5 stars

perfect Company to work with

I have been using this company mostly for screens, and I absolutely like the company and their perfect communications also the parts that I have buying at a good price and never had a problem

will continue t use them for IT Parts

great work guys

17 March 2021
Unprompted review
Rated 5 out of 5 stars

Good customer service and ordering experience.

Great experience dealing with Eric at AJParts UK. It was nice having a responsive person to answer my questions and confirm the correct laptop power supply I needed. It arrived within two days of placing the order, and works as advertised.

24 February 2021
Unprompted review
Rated 5 out of 5 stars

First class service

Ordered a replacement screen on Monday lunchtime for a repair and it arrived first thing Tuesday morning and repair carried out and returned to customer by 11am. Fantastic service as usual by AJ Parts especially since I live in Northern Ireland. Highly recommended.

2 February 2021
Unprompted review
Rated 5 out of 5 stars

Extremely impressed with customer experience

So, so impressed.
Their response yesterday both online, and by telephone was absolutely superb. They were keen to ensure we were choosing the correct replacement PC and then despatched it super speedily.
A very happy customer - thank you.
Forrest with (Dell XPS 9360 Charger Enquiry via Amazon)

16 January 2021
Unprompted review
Rated 5 out of 5 stars

Customer focussed and committed in all aspects of their service.

A J Parts have been my first port of call for many years. Nothing has happened to cause me to doubt.

My last order was for one of my customers but the mail delivery services failed A J Parts, my customer and of course me!

Eric made a magnificent effort to get the item delivered and was finally rewarded with success.

Big thank you to A J Parts for being so persistent!

20 November 2020
Unprompted review
Rated 5 out of 5 stars

After sales help

It appeared I had ordered the wrong board, however I was able to speak with Eric at AJparts to rectify the problem. Basically appears that laptop took a time to recognise the change. These guys couldn’t have been more helpful. All up and running! One very happy customer!

10 November 2020
Unprompted review

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