AJParts UK Ltd Reviews 

228
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping and extremely secure, protective packaging that safely delivers fragile replacement components. Many buyers also deeply appreciate the knowledgeable staff who provide patient guidance and help locate exact parts for various laptop models. People note that the online ordering process is very simple, making it easy to get devices back up and running quickly. However, some customers also noted occasional setbacks regarding their purchases. A few people experienced receiving defective items, such as faulty keyboards or chargers, or packages arriving missing essential mounting brackets.

What people talk about most

Product

Customers had positive experiences with product quality, reporting that items arrived in perfect condition... See more

Service

Users describe positive interactions with service, highlighting fast dispatch times and helpful staff who go... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting very quick shipping and great... See more

Order

People report positive experiences with order processes, highlighting fast dispatch times and next-day... See more

Quality

Consumers find quality to be positive, highlighting items that arrive in perfect condition and work great.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely immense company. Needed a replacement laptop screen pretty urgently and AJ Parts duly obliged. Not only fast delivery but packaging that was first class and most importantly an excellent p... See more

Rated 5 out of 5 stars

I bought a laptop screen through Amazon for a very reasonable price. I then got notification from Amazon that they had damaged it beyond repair in transit. I contacted A J Parts who swiftly instructed... See more

Rated 5 out of 5 stars

I run a small PC repair business and have been using AJ PARTS for laptop spares for many years. Their customer service and industry knowledge is 2nd to none, and their prices are extremely competitive... See more

Rated 5 out of 5 stars

I've purchased a few laptop parts over the last couple of years so I thought it's time to write a review. Whenever I contact AJ Parts for advice/compatibility, they always respond very quickly. Orders... See more


Company details

  1. Computer Service
  2. Computer and Accessories Store
  3. Computer Repair Service
  4. Electronic Spare Parts and Components Store

Information provided by various external sources

We Are AJ Parts UK Ltd, One of Europe’s Most Reputed and Renowned IT Solutions’ Provider & Dell Registered Partner for over 10 Years. We Are Excited to Bring You Our Professional Competence & Experience, Built over a Decade in the United Kingdom with Millions of Pleased Customers All Across Europe. With Your Support, We Now Intend to Become the Pre-Eminent IT Solutions Provider Worldwide!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

228 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(228)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Support

Having unfortunately had dealings with companies who once they have your money support disappears, it has been a refreshing experience to come across AJParts.

I made the mistake of buying the wrong replacement
part for my laptop. Not only did they immediately agree to replace the item, at a reduced price, but got the item to the Isle of Wight in under a day. Not a mean mean feat. Trusting me to return the first item.
which I've done.

Such good service unfortunately is a rarity but a pleasing one nether the less

14 September 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

Having purchased from several online sellers I would be happy to recommend AJ Parts over them all. Eric went out of his way to help ! I will only use them in future

24 August 2020
Unprompted review
Rated 5 out of 5 stars

Go to AJParts Repair service to fix your broken laptop…

Thank you very much AJParts for fixing my sons laptop. It was not functioning at all and the screen was totally messed up! It works perfectly now and I am very impressed by the repairs hence the review. AJParts definitely know what they are doing.

They are Extremely professional, any queries I had they gave such a fast reply/good communication, services are very affordable, repair turnover time is very fast! I received my item within a few days of sending it. I was extremely impressed not only with the speed but with detail and care they used to safely package the item for return delivery using a courier. Thank you very much for fixing my sons laptop! It works perfectly and I am very impressed by the repairs! I’m glad to have chosen you.

14 July 2020
Unprompted review
Rated 5 out of 5 stars

Correct part

Correct part - amazing quality as described - superfast delivery - great customer comms - nothing to not like.

Saved my bacon in lockdown - busted laptop fixed - son can get beck to schoolwork.

Thanks AJ

7 May 2020
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service and lightning fast delivery.

Having damaged the charging pin on my laptop charger, I looked at many stores to get a replacement charger. I found AJParts initially on Amazon and then went to their own website for advice as there were so many options available for my laptop. I used their online chat and spoke to an advisor (apologies but I cant remember his named - Order No 100033490) he went through all the options and possibilities until he was 100% certain that I was ordering the correct one, he could not have been more helpful and patient. I completed the order making payment online at 1350 hours on Friday, the charger arrived at 1110 hours on Saturday morning in the post to the far north east of Scotland. I didn't think delivery was possible that quick. Exceptional customer advice and service with incredibly fast delivery. Cant ask for better than that. 10/10. Thank you.

3 March 2020
Unprompted review
Rated 5 out of 5 stars

Just perfect

Just perfect! The professionalism and quality incredible!
Adrian was very helpful and repaired my phone to make it look brand new again!Thanks Adrian!!

27 February 2020
Unprompted review
Rated 5 out of 5 stars

Dell Alienware Repair

I cannot thank AJ Parts enough! After having various issues with my Dell Alienware Laptop, I went to see AJ Parts. Within an hour and a half I had a call to say the problems were fixed and that it was ready for collection! I have been running the laptop for over a week now and there are no issues at all! Absolutely fantastic service! Highly recommend!

27 February 2020
Unprompted review
Rated 5 out of 5 stars

Utterly trustworthy

I have found AJParts UK Ltd to be utterly trustworthy. They offer competitive prices and are quick to resolve any issues that may arise.

Highly recommended.

21 February 2020
Unprompted review
Rated 5 out of 5 stars

An amazing company

We have been working with AJ Parts for over 5 years and we are extremely happy with our cooperation with them. We buy 1000s of screens and other products annually and we never had a single problem with returns or anything in general.

17 December 2019
Unprompted review
Rated 5 out of 5 stars

Repeat Purchasing

After many LCD purchases, I've found AJ always straight forward and easy to deal with. pricing wise is more than fair and we always get stock very quickly. Thanks for the service as always!

16 December 2019
Unprompted review

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