AJParts UK Ltd Reviews 

228
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery times and efficient shipping processes that securely get products to them without hassle. Consumers also appreciate the knowledgeable and helpful staff who provide great advice on finding the right replacement components. Some reviewers were not happy with occasional problems such as receiving faulty items or experiencing unexpected delivery delays. A few people noted that replacements occasionally arrived with minor defects or lacked necessary mounting parts during installation. Buyers mentioned that resolving these specific situations required extra effort when dealing with returns and customer support.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with items that function... See more

Service

Users describe positive interactions with service, highlighting fast dispatch times and helpful staff who go... See more

Delivery service

Clients share satisfaction and positive opinions on delivery service, frequently highlighting very quick and... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast dispatch and... See more

Quality

People report positive experiences with quality, highlighting that items arrive in perfect condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely immense company. Needed a replacement laptop screen pretty urgently and AJ Parts duly obliged. Not only fast delivery but packaging that was first class and most importantly an excellent p... See more

Rated 5 out of 5 stars

I bought a laptop screen through Amazon for a very reasonable price. I then got notification from Amazon that they had damaged it beyond repair in transit. I contacted A J Parts who swiftly instructed... See more

Rated 5 out of 5 stars

I run a small PC repair business and have been using AJ PARTS for laptop spares for many years. Their customer service and industry knowledge is 2nd to none, and their prices are extremely competitive... See more

Rated 5 out of 5 stars

I've purchased a few laptop parts over the last couple of years so I thought it's time to write a review. Whenever I contact AJ Parts for advice/compatibility, they always respond very quickly. Orders... See more


Company details

  1. Computer Service
  2. Computer and Accessories Store
  3. Computer Repair Service
  4. Electronic Spare Parts and Components Store

Information provided by various external sources

We Are AJ Parts UK Ltd, One of Europe’s Most Reputed and Renowned IT Solutions’ Provider & Dell Registered Partner for over 10 Years. We Are Excited to Bring You Our Professional Competence & Experience, Built over a Decade in the United Kingdom with Millions of Pleased Customers All Across Europe. With Your Support, We Now Intend to Become the Pre-Eminent IT Solutions Provider Worldwide!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(228)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Really amazing service from these guys always my go too for screens

Accidently sent back the wrong part and embarrassly accused them. Absolutely no judgement their end, quick to reply and even returned the wrong part. Really great service. I've never had an issue before and this is the first time (completely my fault) and was still treated with amazing service. Have used them plenty of times in the past as a go too and greatful they're still okay with me using them still. Thank you guys

24 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Communication

Contacted AJ Parts regarding a replacement screen for a laptop - had a reply almost immediately pointing me in the direction of the correct part required for my model - order was placed and part arrived next day. Excellent Service and Communication! Thank You

29 June 2023
Unprompted review
Rated 5 out of 5 stars

Delighted to recommend these guys.

Delighted to recommend these guys.
Great products and really helpful & friendly.
I'm a repeat customer; they are my go-to for replacement screens and other components.

Big shout out to Ashu - he's a star.

27 May 2023
Unprompted review
Rated 5 out of 5 stars

Replacement laptop screen

I ordered a replacement screen from my laptop from AJP Parts - the item arrived quickly, was well packaged and, most importantly, worked perfectly.
Recommended.

18 May 2023
Unprompted review
Rated 5 out of 5 stars

Good quality laptop AC adapters, refund provided when there was a problem

I have purchased a number of laptop AC adapter from AJ Parts over the last few years. The genuine Dell adapters have always been at a great price.
I also purchased an AJP branded laptop adapter through another supplier on EBay - I could not use it straight away but when I did I found that it was not working 3 months after purchase. I contacted AJ Parts directly and received a refund, assisted by Ashu.
I would definitely use AJ parts again for laptop adapters and other laptop products.

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Amazing and excellent service and products

Amazing , clear and simple advertised product on AJ PARTS website no doubt to buy and customer advisor on top are extremly helpfull .
Just bought acer screen quick and safe deliver reasonable price with excellent service love it. Thanks imran for helping to order buy webchat.

10 March 2023
Unprompted review
AJParts UK Ltd logo

Reply from AJParts UK Ltd

We’re so happy to hear from you! Thank you for your valuable feedback.

Rated 5 out of 5 stars

I bought a surface pro 3 display from…

I bought a surface pro 3 display from Ajparts, it arrived, I mounted it and to my surprise the touch on the right didn't work. I contacted them they IMMEDIATELY replied and solved the problem with patience and kindness.
Also, the material arrived quickly.
Thanks again.

16 February 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding service and communication(s).

Outstanding service and communications from this Seller. New screen arrived promptly in excellent packaging at the best price I could find on the Internet. Would have no hesitation in recommending this Company. Ashu and team deserve all the credit they get.

11 February 2023
Unprompted review
Rated 5 out of 5 stars

Can't fault the service or quality of…

Can't fault the service or quality of the part supplied. Rescued my ageing but reliable laptop. Part was exactly what was required. Ashu was very helpful and I would certainly recommend AJParts and would definitely use them again.

6 February 2023
Unprompted review
Rated 5 out of 5 stars

A* rating

Fast, efficient, great communication when part was incorrect (not company's error), tried every which way to help and advise. Highly recommend A*

9 January 2023
Unprompted review
Rated 5 out of 5 stars

We are buying laptop parts from Ajparts…

We are buying laptop parts from Ajparts for more than 6 years and we found them very helpful even in finding hard to source parts, fast shipping and above everything a pleasant welcome when ever we are in need.. kudos to the team especially @shiv!!!

16 December 2022
Unprompted review
Rated 5 out of 5 stars

Great Team

Trustworthy team over at AJ Parts, always deliver their promise. Top work guys! :)

15 December 2022
Unprompted review
Rated 5 out of 5 stars

Great supplier of parts!

We have been using AJ Parts for a while now. Wormi and Shivam always going the extra mile to help us find parts from LCDs to palmrests. Great prices and top quality. Thanks guys!

15 December 2022
Unprompted review

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