Airline Ticket Centre.ca Reviews 

1,391
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the incredibly friendly, professional, and knowledgeable travel agents for making complex bookings completely stress-free, easy, and very straightforward. Many individuals deeply appreciate the prompt assistance, helpful advice, and efficient communication provided by the team throughout every single step of the journey. Consumers also note that the package prices are exceptionally reasonable, often offering great competitive alternatives compared to dealing directly with airlines. Travelers frequently mention that dedicated staff members consistently go above and beyond to ensure completely seamless, pleasant, and comfortable travel arrangements for all guests.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable regarding travel plans.... See more

Service

People report satisfaction with the service, highlighting helpful and efficient staff who go out of their way... See more

Booking process

Users describe positive interactions with booking_process, highlighting that the entire experience is smooth,... See more

Price

Reviewers highlight positive aspects of price, consistently reporting affordable booking options and the best... See more

Customer service

Customers had positive experiences with customer_service, highlighting speedy responses, attentive listening,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking with Air line ticket centre is very convenient, specially for people over 65+. Agent is explaining you everything what you need to know , what means - no surprises when you are trave... See more

Company replied

Rated 5 out of 5 stars

Salina and Shahir the travel agents are friendly and informative. I was very confusing while I was booking the flights online (first time experience) through the Airline Ticket Center’s website. Sa... See more

Rated 5 out of 5 stars

Kari was immediately responsive to any/all of my questions and concerns. She quickly resolved any issues and was very thorough with all details of my trip. I'm very pleased with her impressive serv... See more

Company replied

Rated 5 out of 5 stars

Kari Pucci has been a tremendous help when booking trips. She has gone above and beyond in helping arrange flights and accommodations. Her experience and expertise has not gone unnoticed. I would high... See more


Company details

  1. Travel Agency
  2. Travel Aggregator

Written by the company

Airline Ticket Centre.ca is a leading provider of Travel products including Vacation Packages, Airfare, Car, Hotel, Cruises and Travel Insurance since 1992. Airline Ticket Centre.ca specializes in finding multiple airlines that will save our clients up to 70 percent off full airfares. Our experienced staff are available to assist you in planning your group travel specializing in destination weddings, school groups and Corporate travel. We currently partner with over 80 car rental agencies worldwide offering you competitive rates for your vehicle rental. We have sent thousands of passengers across Canada to create memorable experiences. Airline Ticket Centre.ca is a leading travel provider of products in Canada and Consumer Choice winner for 20 consecutive years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,391)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were very good to me

They were very good to me. I felt the flight costs were very competitive.

12 October 2024
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

Great you find a great airfare!

Rated 5 out of 5 stars

I liked that I could compare prices…

I liked that I could compare prices based on date and flight options. It made it easy to pick an option that fit for me. I also liked that the prices were lower than other sites I’d been looking at!

28 August 2024
Rated 5 out of 5 stars

I found airline ticket centre to be an…

I found airline ticket centre to be an easy site to book a ticket where others were confusing and complicated this site made it simple and was the lowest price as well. It's nice that you can call & talk to a human.

16 August 2024
Rated 5 out of 5 stars

Best Prices

Honest company with good customer service and cheaper prices than Expedia, Google Flights and all the rest.

3 August 2024
Rated 5 out of 5 stars

Salina in facility was the most amazing…

Salina in facility was the most amazing help! I am new to doing this and just wanted to talk to a person in person! I don’t normally want to do that but given all of the questions I had as I have only flown once, (a 1 hour flight my hubby booked) this is a trip to see my girl and my grandbabies, I don’t wanna mess it up. I did end up booking it online through them as the cost was about $100 less, but Salina gave me the guidance I needed to do so. Gagnon was also amazing, a phone call i recieived as I had entered the month of my card expiry date wrong. Sucks doing this stuff on a phone! Kudos to the whole team for helping me make this dream come true!

19 July 2024
Rated 5 out of 5 stars

Amazing Service

This is the second time I have booked the flight with Airline Ticket Center. They are very helpful and understand the need of the customer. Gagan is an amazing person who care for his customer and help them as much as possible.

24 July 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look