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Airline Ticket Centre.ca Reviews 1,380

•
TrustScore 5 out of 5

4.9

Travel Agency
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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, efficiency, and friendly demeanor, making the booking process smooth and stress-free. Many appreciate the exceptional customer service, highlighting quick responses, helpful advice, and personalized support that often goes above and beyond expectations. People also find the prices to be very competitive, often better than booking directly with airlines. However, some people were dissatisfied with the customer service, specifically mentioning an agent who seemed unknowledgeable about the booking process and refused to handle phone bookings, despite the company's advertised services. This led to a negative experience for those individuals.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff for being... See more

Service

Reviewers consistently mention positive feedback about the service. Customers frequently praise the excellent... See more

Booking process

Reviewers highlight positive aspects of the booking process. Customers consistently praise the ease and speed... See more

Customer service

People report positive experiences with customer service. Many customers praise the agents for being helpful,... See more

Price

Consumers find price to be positive, consistently reporting competitive and reasonable prices. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking with Air line ticket centre is very convenient, specially for people over 65+. Agent is explaining you everything what you need to know , what means - no surprises when you are trave... See more

Company replied

Rated 5 out of 5 stars

I booked tickets with Airline Ticket Centre but, unknown to me, VISA has locked my card, suspecting fraudulent activity. VISA never alerted me and ATC couldn't process my booking. When I called ATC, t... See more

Rated 5 out of 5 stars

Trust is the reason I always buy Tickets from here since 2006. I deal with Zubayer S. whom reliability and honesty make him an invaluable person to have around. I never faced any problem in any ticket... See more

Rated 5 out of 5 stars

Salina and Shahir the travel agents are friendly and informative. I was very confusing while I was booking the flights online (first time experience) through the Airline Ticket Center’s website. Sa... See more

Company details

  1. Travel Agency
  2. Travel Aggregator

Written by the company

Airline Ticket Centre.ca is a leading provider of Travel products including Vacation Packages, Airfare, Car, Hotel, Cruises and Travel Insurance since 1992. Airline Ticket Centre.ca specializes in finding multiple airlines that will save our clients up to 70 percent off full airfares. Our experienced staff are available to assist you in planning your group travel specializing in destination weddings, school groups and Corporate travel. We currently partner with over 80 car rental agencies worldwide offering you competitive rates for your vehicle rental. We have sent thousands of passengers across Canada to create memorable experiences. Airline Ticket Centre.ca is a leading travel provider of products in Canada and Consumer Choice winner for 20 consecutive years.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Superb Coordination for Large Group Travel

Salina and Zubayer were fantastic at coordinating the flights and insurance for my Scout Group's trip to Japan. 48 people and the process was as seamless as can be. Will be using them again, and would highly recommend for anyone travelling with a large group.

20 May 2026
Rated 5 out of 5 stars

Its always the best price

Its always the best price, always before i go for holidays or buy just flight tickets , i compared with expedia, sell of vacations or i travel 2000 etc et and you always have the best price. Thank you ❤️

22 May 2026
Rated 5 out of 5 stars

Excellent customer service and great…

Excellent customer service and great support until the trip is completed. Anything else I need I get help from the agent representative. I was buying tickets last 20 years I never had any issues. I greatly appreciated your support.

20 May 2026
Rated 5 out of 5 stars

This company is great

This company is great, I have been a client for 22 years, they always do their best to accommodate you

14 April 2026
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Reply from Airline Ticket Centre.ca

Thank you for being a loyal customer

Rated 5 out of 5 stars

It was so smooth booking with Kari

It was so smooth booking with Kari. I let her know what we were looking for she gave us several options we chose which one and she did the rest.

8 April 2026
Unprompted review
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Reply from Airline Ticket Centre.ca

Thank you for the kind words

Rated 5 out of 5 stars

Responsive, friendly, and wonderful service

Kari has been wonderful. Very friendly, always willing to offer her expertise with any questions we had for our group booking. Most importantly, she always responded in a timely manner! I would definitely book with Kari again.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Staff are awesome

Staff are awesome. Helped us organize a family trip and provided suggestions to help us enjoy the trip. Would recommend to anyone looking to book a vacation

16 March 2026
Rated 5 out of 5 stars

Excellent service

Excellent service! Kari did everything efficiently, congenially, and tirelessly.

We were all very impressed. She is amazing. Her patience is remarkable. A gem!

24 February 2026
Unprompted review

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