Airline Ticket Centre.ca Reviews 

1,392
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the incredibly friendly, professional, and knowledgeable travel agents for making complex bookings completely stress-free, easy, and very straightforward. Many individuals deeply appreciate the prompt assistance, helpful advice, and efficient communication provided by the team throughout every single step of the journey. Consumers also note that the package prices are exceptionally reasonable, often offering great competitive alternatives compared to dealing directly with airlines. Travelers frequently mention that dedicated staff members consistently go above and beyond to ensure completely seamless, pleasant, and comfortable travel arrangements for all guests.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable regarding travel plans.... See more

Service

People report satisfaction with the service, highlighting helpful and efficient staff who go out of their way... See more

Booking process

Users describe positive interactions with booking_process, highlighting that the entire experience is smooth,... See more

Price

Reviewers highlight positive aspects of price, consistently reporting affordable booking options and the best... See more

Customer service

Customers had positive experiences with customer_service, highlighting speedy responses, attentive listening,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking with Air line ticket centre is very convenient, specially for people over 65+. Agent is explaining you everything what you need to know , what means - no surprises when you are trave... See more

Company replied

Rated 5 out of 5 stars

Salina and Shahir the travel agents are friendly and informative. I was very confusing while I was booking the flights online (first time experience) through the Airline Ticket Center’s website. Sa... See more

Rated 5 out of 5 stars

Kari was immediately responsive to any/all of my questions and concerns. She quickly resolved any issues and was very thorough with all details of my trip. I'm very pleased with her impressive serv... See more

Company replied

Rated 5 out of 5 stars

Kari Pucci has been a tremendous help when booking trips. She has gone above and beyond in helping arrange flights and accommodations. Her experience and expertise has not gone unnoticed. I would high... See more


Company details

  1. Travel Agency
  2. Travel Aggregator

Written by the company

Airline Ticket Centre.ca is a leading provider of Travel products including Vacation Packages, Airfare, Car, Hotel, Cruises and Travel Insurance since 1992. Airline Ticket Centre.ca specializes in finding multiple airlines that will save our clients up to 70 percent off full airfares. Our experienced staff are available to assist you in planning your group travel specializing in destination weddings, school groups and Corporate travel. We currently partner with over 80 car rental agencies worldwide offering you competitive rates for your vehicle rental. We have sent thousands of passengers across Canada to create memorable experiences. Airline Ticket Centre.ca is a leading travel provider of products in Canada and Consumer Choice winner for 20 consecutive years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,392)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service from Airline Ticket Centre

I booked tickets with Airline Ticket Centre but, unknown to me, VISA has locked my card, suspecting fraudulent activity. VISA never alerted me and ATC couldn't process my booking. When I called ATC, the agent who helped me was very professional and efficient. He explained what happened at their end and how to rectify it and once VISA unlocked my card, the ATC agent confirmed the flights I wanted were still available and they could book at the original price. They processed the booking immediately. Great customer service!

2 June 2025
Rated 4 out of 5 stars

Honest, friendly, and helpful

Kari was honest, helpful, and friendly. No real concerns with her whatsoever. The only problem I had with the experience was the outdated website, which left a little to be desired. Otherwise the experience was good!

2 June 2025
Rated 5 out of 5 stars

Excellent experience

Found a perfect match for my travel. I wanted to experience Qatar airways this time and I was searching different platforms for affordable ticket prices but the issue with them was they were giving a layover in US. My wife has Canadian PR only so she couldn’t do a layover in US. Finally we landed this website and found our perfect layover options and that too in much cheaper price compared to other agents and websites.

26 April 2025
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

Have a great Trip

Rated 5 out of 5 stars

Great Team

Team of airline ticket Centre very helpful and accommodating.

28 April 2025
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

Thank you for the kind words

Rated 5 out of 5 stars

Absolutely phenomenal service

Absolutely phenomenal service! Working with this travel agent has been an absolute dream from start to finish. They are efficient, reliable, and incredibly trustworthy—qualities that are hard to come by these days. Every detail of our trip was handled with professionalism and care, and no question was ever too small. They went above and beyond to ensure we felt informed, comfortable, and excited about our plans. It’s clear they genuinely care about their clients and love what they do. I wouldn’t hesitate to recommend them to anyone looking for a stress-free, perfectly tailored travel experience. Five stars all the way!

23 April 2025
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

Thank you

Rated 5 out of 5 stars

Incredible, prompt customer service

I called the customer service number as I had questions about booking a flight for 6 members of my family. The travel agent was extremely helpful, her name was Salina. She answered all my questions thoroughly, was very friendly, and I was able to successfully book the flights using the website. After booking the flights online I had trouble adding travel insurance for my booking. Once again I called the customer service number and within a few minutes a gentlemen helped me navigate adding the travel insurance to my booking. Very happy with the prompt, friendly and extremely knowledgeable customer service. I completely understand why this travel agency has such high ratings and will definitely book with them again. Thanks Salina and Airline Ticket Centre!

28 March 2025
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

Thank you for calling our call center

Rated 5 out of 5 stars

helpful and patient …

Shiha at Airline Ticket Centre helped me navigate the best deal to fly to Vegas without paying over a thousand dollars and without to much waiting at stop overs to make it more affordable

6 March 2025
Rated 5 out of 5 stars

Excellent service

I booked a flight recently and had a few concerns. The customer service experts were very helpful with answering all my questions. Their website is also very easy to use. I have booked flights before and will continue to do so.

20 February 2025
Rated 1 out of 5 stars

I have been buying tickets on this site…

I have been buying tickets on this site for several years, but this time I lost money for baggage $ 250. The ticket says that hand luggage is included in the price, but at the airport they told me that this is incorrect information. I have to pay for hand luggage at the cost of a regular suitcase

3 December 2024
Rated 5 out of 5 stars

Kari is an excellent travel agent

Kari is an excellent travel agent. She made our experience of booking our family vacation a hassle free process. We passed her our information and the vaction was seamlessly booked for us!

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Kari was awesome

Kari was awesome. So informative and her guidance in selecting a resort that worked perfectly for us, was second to none. I would recommend Kari to anyone that is panning a trip

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Kari top notch travel agent

Kari is a amazing travel agent she always responds with no delays,always has our best interests in every trip we plan. Has take time accommodating every one of us on our vacation that is easy job. We can contact her at any point and she always goes above and beyond moving mountains if She can.

20 November 2024
Unprompted review

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