Your staff member was fabulous, calm, kind and efficient. we had a few teething problems with a bicycle accident having been recorded as a motor accident. He explained exactly what we needed to do, he... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Having purchased a new EV car I thought I had nothing better to do than change the vehicle with my present insurer, they declined to cover it without explanation, the broker then offered me a new poli... See more
Company replied
After getting ridiculous multicar insurance prices, I phoned Admiral whose prices were much better than even compare websites. Spoke to Paul who was so helpful and went out of his way to get me the be... See more
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Admiral Platinum was the only policy that ticked every box for insuring my Jaguar XJL Supersport without having to add extras such as breakdown cover, everything was included. The policy price was... See more
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Company details
- Insurance Company
- also in
- Auto Insurance Agency
- Home Insurance Agency
- Insurance Agency
- Pet Insurance Company
- Travel Insurance Company
Written by the company
Admiral was launched in 1993 and is now one of the UK’s largest providers of insurance. As well as car and home insurance Admiral offers black box insurance with Admiral LittleBox and is the home of MultiCar for households with more than one car to insure. For anyone who has to insure their home and their car, Admiral offers MultiCover, designed to cover all your vehicles and home on a single policy giving you a discount on your premium and the ease of one renewal date. Whatever the type of insurance, Admiral’s aim is to give great service and value for money to UK consumers.
Contact info
Tŷ Admiral, David Street, CF102EH, Cardiff, United Kingdom
- www.admiral.com
4.5
Excellent
161K reviews
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Reply from Admiral Insurance
Hi Maria.
Thanks for your review! We're delighted to hear you found everything very quick and easy to complete. We work hard to make arranging insurance as simple and hassle-free as possible, so it's great to know the process went smoothly from start to finish.
Thank you for choosing us, and we're always here if you need any help in the future!
Check out our socials for useful tips, tricks, and updates!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Very pleasant lady
Very pleasant lady helped me understand how no clas bonus works and whether I was eligible.
She answered all my question clearly and simply.
Would recommend Admiral to friends and family.
28 September 2026
Reply from Admiral Insurance
Hi Neil.
Thanks for your review! We're delighted to hear that our colleague was able to help you understand how No Claims Bonus works and check your eligibility. We know insurance can sometimes be confusing, so it's great to hear everything was explained clearly and simply.
It's especially wonderful to hear that you'd recommend us to your friends and family. Thank you for your kind words and for choosing us!
Check out our socials for useful tips, tricks, and updates!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Reply from Admiral Insurance
Hi Jim.
Thanks for your review! We're delighted to hear you found our website easy to navigate and that everything was completed quickly. We work hard to make arranging insurance as simple and straightforward as possible, so it's great to know we delivered that experience for you.
Thank you for choosing us, and we're always here if you need any help in the future!
Check out our socials for useful tips, tricks, and updates!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Never a better car insurer than…
Never a better car insurer than admiral, had an issue with putting my private plate on and it was so quick and easy to amend. Great service
1 October 2026
Reply from Admiral Insurance
Hi Paul.
Thanks for your fantastic review! We're delighted to hear that, after needing to update your private plate, the process was quick and easy to sort out. We know how important it is to be able to make changes to your policy without any hassle, so it's great to know our team could help.
Your kind words mean a lot to us. Thank you for choosing us and for saying we're the best car insurer you've used. We're always here if you need us!
Check out our social channels for advice, tips, and fun competitions!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
I couldn't get what I needed by using…
I couldn't get what I needed by using the app so had to phone , however the guy on the phone was very helpful.
the app needs some work
1 October 2026
Reply from Admiral Insurance
Hi Harry.
Thanks for your review. We're sorry to hear you weren't able to get what you needed through the app and had to give us a call. We appreciate your feedback and understand how important it is for our digital services to work smoothly.
That said, we're delighted to hear our advisor was able to help and make things easier for you. We'll be sure to pass your comments about the app on to the relevant team for review.
Thank you for choosing us, and for taking the time to share your experience.
Check out our social channels for advice, tips, and fun competitions!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Reply from Admiral Insurance
Hi Richard.
Thanks for your review! We're delighted to hear you found your renewal price sensible. We know how important it is to offer fair value alongside great cover and service, so it's fantastic to know we met your expectations.
Thank you for choosing us, and we look forward to continuing to look after your insurance needs!
Check out our social channels for advice, tips, and fun competitions!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
It was easy to compare prices and get…
It was easy to compare prices and get the results quickly,but being a pensioner I am still having trouble with getting the app for Admiral so I can’t get my account.?other than that I would say price and l go is very high
30 September 2026
Reply from Admiral Insurance
Hi June.
Thanks for your review. We're delighted to hear you found it easy to compare prices and get a quote quickly. We appreciate your feedback regarding the app and understand how frustrating it can be if you're having trouble accessing your account.
If you still need help getting set up, please get in touch with us via phone, live chat, or social media, and we'll be happy to assist. Thank you for choosing us, and we're pleased you found value in your cover.
Check out our social channels for advice, tips, and fun competitions!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
To obtain my details you asked for a…
To obtain my details you asked for a password I don’t have one so can’t retrieve info please put in the post so I know what my policy is thankyou
3 March 2026
Reply from Admiral Insurance
Hi Michael.
Thanks for your feedback. We're sorry to hear you've had difficulty accessing your policy information. We understand how frustrating it can be when you're unable to retrieve the details you need online.
If you still need help accessing your documents, please get in touch with us via phone, live chat, social media, or email, and we'll be happy to assist. We can also look into alternative ways of getting your policy information to you if needed.
Thank you for choosing us, and we appreciate you taking the time to share your experience.
Check out our socials for useful tips, tricks, and updates!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Not used Admiral for any type of…
Not used Admiral for any type of insurance and after various quotes my son was also looking for a different company to use he went on line and called me and told me he had found the ideal contents insurance which would suit us after agreeing with him took out the quote
1 October 2026
Reply from Admiral Insurance
Hi Leslie.
Thanks for your review! We're delighted to hear that, despite not having used us before, you found a contents insurance policy that suited your needs. It's great to know your son was able to help you find us and that you felt confident choosing our cover.
Thank you for giving us a try and for choosing us for your insurance. We're pleased we could provide a policy that was right for you, and we're always here if you need any help in the future!
Check out our socials for useful tips, tricks, and updates!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Reply from Admiral Insurance
Hi Nick.
Thanks for your review! We're delighted to hear you found everything easy and simple. We believe arranging insurance should be straightforward and hassle-free, so it's great to know we delivered that experience for you.
Thank you for choosing us, and we're always here if you need any help in the future!
Check out our socials for useful tips, tricks, and updates!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Good Cover at Competitive Price.
Admiral offered a competitive premium to insure a recently introduced new car I am buying. Two other major providers hadn’t yet listed the car and couldn’t make provision. Admiral offered a good policy and a painless online process to purchase.
1 October 2026
Reply from Admiral Insurance
Hi Ken.
Thanks for your review! We're delighted to hear we could offer a competitive premium for your new car, especially when other insurers weren't yet able to provide a quote. We know how important it is to get cover in place without delays when buying a new vehicle, so it's great to know we could help.
It's also fantastic to hear you found the online process quick and painless. Thank you for choosing us, and we hope you enjoy your new car!
Check out our socials for useful tips, tricks, and updates!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
I can’t comment on the actual product…
I can’t comment on the actual product yet but the customer service during the purchasing process has been great. Everything happened when I was told it would and staff really knowledgable. The price was quite competitive also
29 June 2026
Reply from Admiral Insurance
Hi.
Thanks for your review! We're delighted to hear that your experience with our customer service team during the purchasing process has been so positive. It's great to know everything happened when we said it would and that our staff were knowledgeable and helpful throughout.
We're also pleased you found our price competitive. Thank you for choosing us, and we hope you're just as happy with your cover moving forward!
Check out our social channels for advice, tips, and fun competitions!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Reply from Admiral Insurance
Hi Dorothy.
Thanks for your review! We're delighted to hear that our team listened to your concerns and responded quickly to help. Providing prompt, supportive service is exactly what we aim for, so it's great to know you had a positive experience.
Thank you for choosing us, and we're always here if you need any help in the future!
Check out our social channels for advice, tips, and fun competitions!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
The information given to me was clear…
The information given to me was clear and to the point,very helpful and reassuring that I was dealing with a person not a robot.
30 August 2026
Reply from Admiral Insurance
Hi Beryl.
Thanks for your review! We're delighted to hear that the information provided was clear, helpful and reassuring. We know that sometimes there's no substitute for speaking to a real person, so it's wonderful to hear you felt supported throughout the process.
Thank you for choosing us, and we're always here if you need any help in the future!
Check out our social channels for advice, tips, and fun competitions!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Good happy you help
Good happy you help. Me out alot been happy i. Wouldcuse you guys again when i need to
2 October 2026
Reply from Admiral Insurance
Hi.
Thanks for your review! We're delighted to hear we were able to help and that you were happy with the support you received. Knowing we've made a positive difference means a lot to us.
Thank you for choosing us, and we'd be delighted to help again whenever you need us in the future!
Check out our socials for useful tips, tricks, and updates!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Reply from Admiral Insurance
Hi Rita.
Thanks for your review! We're delighted to hear you received great service and found our team very helpful. Providing friendly, knowledgeable support is exactly what we aim for, so it's wonderful to know we made a positive difference.
Thank you for choosing us, and we're always here if you need any help in the future!
Check out our socials for useful tips, tricks, and updates!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Reply from Admiral Insurance
Hi Mo.
Thanks for your review! We're delighted to hear you found our team efficient, knowledgeable and helpful. Providing great service alongside competitive pricing is exactly what we aim for, so it's fantastic to know we delivered for you.
Thank you for choosing us, and we're always here if you need any help in the future!
Check out our socials for useful tips, tricks, and updates!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Great service with a good price
1 October 2026
Reply from Admiral Insurance
Hi.
Thanks for your review! We're delighted to hear you received great service and found our price competitive. Providing excellent value alongside friendly, helpful support is exactly what we aim for, so it's fantastic to know we delivered for you.
Thank you for choosing us, and we're always here if you need any help in the future!
Check out our socials for useful tips, tricks, and updates!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
I WAS ABLE TO SORT MY CAR INSURANCE…
I WAS ABLE TO SORT MY CAR INSURANCE ABLE TO CHOOSE WHAT COVER I REQUIRED
1 October 2026
Reply from Admiral Insurance
Hi Andrea.
Thanks for your review! We're delighted to hear you were able to choose the cover that suited your needs and get your car insurance arranged with ease. Having the flexibility to tailor your policy is important, so it's great to know you found the right level of cover for you.
Thank you for choosing us, and we're always here if you need any help in the future!
Check out our socials for useful tips, tricks, and updates!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Adam was very helpful in completing a…
Adam was very helpful in completing a new policy. The call had dropped and he contacted me back immediately. He made the process very simple and easy and was a polite and friendly
1 October 2026
Reply from Admiral Insurance
Hi Emily.
Thanks for your review! We're delighted to hear that Adam was so helpful when arranging your new policy. We know how frustrating it can be when a call drops unexpectedly, so it's fantastic to hear he called you straight back and ensured everything was sorted without delay.
We'll be sure to pass on your kind words to Adam. Thank you for recognising his friendly and professional service, and for choosing us!
Check out our socials for useful tips, tricks, and updates!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
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