Your staff member was fabulous, calm, kind and efficient. we had a few teething problems with a bicycle accident having been recorded as a motor accident. He explained exactly what we needed to do, he... See more
Company replied
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Review summary
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Having purchased a new EV car I thought I had nothing better to do than change the vehicle with my present insurer, they declined to cover it without explanation, the broker then offered me a new poli... See more
Company replied
After getting ridiculous multicar insurance prices, I phoned Admiral whose prices were much better than even compare websites. Spoke to Paul who was so helpful and went out of his way to get me the be... See more
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Admiral Platinum was the only policy that ticked every box for insuring my Jaguar XJL Supersport without having to add extras such as breakdown cover, everything was included. The policy price was... See more
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Company details
- Insurance Company
- also in
- Auto Insurance Agency
- Home Insurance Agency
- Insurance Agency
- Pet Insurance Company
- Travel Insurance Company
Written by the company
Admiral was launched in 1993 and is now one of the UK’s largest providers of insurance. As well as car and home insurance Admiral offers black box insurance with Admiral LittleBox and is the home of MultiCar for households with more than one car to insure. For anyone who has to insure their home and their car, Admiral offers MultiCover, designed to cover all your vehicles and home on a single policy giving you a discount on your premium and the ease of one renewal date. Whatever the type of insurance, Admiral’s aim is to give great service and value for money to UK consumers.
Contact info
Tŷ Admiral, David Street, CF102EH, Cardiff, United Kingdom
- www.admiral.com
4.5
Excellent
161K reviews
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Reply from Admiral Insurance
Hello,
Thanks for taking the time to leave a review! 😊 We're delighted to hear you found the process easy to follow, clean, and precise. We aim to make arranging insurance as straightforward as possible, so it's great to know everything was clear and simple from start to finish. Thanks for choosing Admiral! ✨
Connect with us on our socials for handy hints and helpful advice!👉🏼
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Great easy to use on the internet
Great easy to use on the internet
Would recommend your services
30 September 2026
Reply from Admiral Insurance
Hello Pete,
Thanks for taking the time to leave a review! 😊 We're delighted to hear you found our online service easy to use and would recommend us to others. Recommendations like yours mean a lot, and it's great to know we could make arranging your insurance a smooth and straightforward experience. Thanks for choosing Admiral! ✨
Stay connected on our socials for helpful tips and the latest updates 👉🏼
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Cheap and fast
30 September 2026
Reply from Admiral Insurance
Hello Thanh,
Thanks for taking the time to leave a review! 😊 We're delighted to hear you found the process both fast and affordable. Getting great cover quickly is exactly what we aim for, so it's wonderful to know we delivered. Thanks for choosing Admiral! ✨
Connect with us on our socials for handy hints and helpful advice!👉🏼
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
lady on the phone was so lovely easy to…
lady on the phone was so lovely easy to understand and explained everything realy well
30 September 2026
Reply from Admiral Insurance
Hello Diane,
Thanks for taking the time to leave a review! 😊 We're delighted to hear that the adviser you spoke with was so lovely, explained everything clearly, and made the process easy to understand. Providing friendly, personal service is something we're really proud of, so it's wonderful to know you had such a positive experience. Thanks for choosing Admiral! ✨
Connect with us on our socials for handy hints and helpful advice!👉🏼
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Perfect price
Did an online quote. It was very simple, gave new the best cover at the perfect price, undercutting my previous car insurance provider by a lot. Documentation is very clear and easy to read too.
30 September 2026
Reply from Admiral Insurance
Hello,
Thanks for taking the time to leave a review! 😊 We're delighted to hear that you found our online quote process simple and straightforward. It's fantastic to know we were able to provide the cover you were looking for at a price that compared so well with your previous insurer. We're also pleased that you found the documentation clear and easy to read, helping you feel confident in your cover. Thanks for choosing Admiral! ✨
Stay connected on our socials for helpful tips and the latest updates 👉🏼
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Reply from Admiral Insurance
Hello. Thank you for your review. We're delighted to hear you found our website helpful and easy to use. 😊
If there's anything we could have done better, which may have contributed to your score, please give us a call on 0333 220 2000 or use our Live Messenger at www.admiral.com/contact-us. We'd be happy to help.
Thanks, Stacey.
Reply from Admiral Insurance
Hello Dawn,
Thanks for taking the time to leave a review! 😊 We're delighted to hear that you found our staff so helpful. Providing friendly, clear, and supportive service is what we strive for, so it's wonderful to know we made a positive impression. Thanks for choosing Admiral! ✨
Connect with us on our socials for handy hints and helpful advice!👉🏼
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Friendly and constructive conversation…
Friendly and constructive conversation with advisor. Straight forward and relatively simple transaction
30 September 2026
Reply from Admiral Insurance
Hello. Thanks for your review. We're pleased to hear you had a friendly and constructive conversation with our advisor and found the process straightforward and simple. Thanks for choosing Admiral! 🙂🙌
Follow us on our socials for handy tips, expert advice, and some exciting competitions!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
It was easy to buy my insurance and…
It was easy to buy my insurance and very professional. Thanks you all
30 September 2026
Reply from Admiral Insurance
Hello. Thanks for your review. We're pleased to hear you found it easy to arrange your insurance and received professional service from our team. Thanks for choosing Admiral! 😊👍
Join us on our socials for handy hints and useful advice👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Fast simple cheap and given the option…
Fast simple cheap and given the option of multicover
30 September 2026
Reply from Admiral Insurance
Hello. Thanks for your review. We're pleased to hear you found the process fast, simple and affordable, and that the MultiCover option worked well for you. Thanks for choosing Admiral! 😊🙌
Follow us on our socials for handy hints and helpful advice!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
I am pleased with the services I…
I am pleased with the services I received so far. I hope it continues.
30 September 2026
Reply from Admiral Insurance
Hello.Thanks for your review. We're pleased to hear you're happy with the service you've received so far, and we hope that continues too. Thanks for choosing Admiral! 😊👌
Check out our socials for useful tips, tricks, and updates!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
The package was easy to understand and…
The package was easy to understand and the customer care was helpful.
30 September 2026
Reply from Admiral Insurance
Hello. Thanks for your review. We're pleased to hear you found the policy easy to understand and that our customer care team was helpful. Thanks for choosing Admiral! 😊👍
Check out our social channels for advice, tips, and fun competitions!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Straightforward process and reasonably…
Straightforward process and reasonably priced cover with extra benefits provided for EV policy
30 September 2026
Reply from Admiral Insurance
Hello. Thanks for your review. We're pleased to hear you found the process straightforward and the cover reasonably priced, with the added benefits included in our EV policy. Thanks for choosing Admiral! 😊🙌
Connect with us on our socials for handy hints and helpful advice!👉🏼
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Reply from Admiral Insurance
Hello. Thanks for your review. We're pleased to hear you found a great price with us. Thanks for choosing Admiral! 😊👌
Stay connected on our socials for helpful tips and the latest updates 👉🏼
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Registration and Access to the my account.
Registration and Access to the my account on the website. Request for a security code email sometimes took an hour to arrive by which time I requested a re send and then there was confusion as to which one to use.
9 September 2026
Reply from Admiral Insurance
Hello. Thank you for your feedback. We're sorry to hear you've experienced issues receiving your security code and accessing your online account. We understand how frustrating delays and multiple codes can be.
If you need any further assistance, please email ReviewFeedbackSupport@admiralgroup.co.uk with your details, and we'll be happy to look into this for you.
Thanks, Stacey.
Easy to deal with and very helpful
Easy to deal with and very helpful
Also competitive pry.
30 September 2026
Reply from Admiral Insurance
Hello. Thanks for your review. We're pleased to hear you found us easy to deal with, helpful, and competitively priced. Thanks for choosing Admiral! 😊👍
Stay connected on our socials for helpful advice, handy hints, and great giveaways!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Most things good but what annoyed me is…
Most things good but what annoyed me is that the length of time I have been driving had not carried over, from the comparison site, when I realised I had to pay £15 to rectify it even though I did it online.
30 September 2026
Reply from Admiral Insurance
Hello. Thank you for your feedback. We're sorry to hear you were charged an administration fee to correct information that hadn't carried over from the comparison site. We understand how frustrating this must have been, especially when the change was made online. We've shared your comments with the relevant team as customer feedback is important in helping us improve our service.
Thanks, Stacey.
Reply from Admiral Insurance
Hello. Thanks for your review. We're pleased to hear you found the process smooth, professional, friendly and efficient. Thanks for choosing Admiral! 😊🙌
Follow us on our socials for handy tips, expert advice, and some exciting competitions!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Quick and easy
30 September 2026
Reply from Admiral Insurance
Hello. Thanks for your review. We're pleased to hear you found everything quick and easy. Thanks for choosing Admiral! 😊👌
Join us on our socials for handy hints and useful advice👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
Good experience in general
Good experience in general, but was concerned that the telephone contact number for breakdowns was not revealed until the VERY last moment. Also the chat bot was not very helpful.
30 September 2026
Reply from Admiral Insurance
Hello. Thanks for your review. We're pleased to hear you had a good experience overall. We're sorry to hear about your concerns regarding the breakdown contact details and that our chatbot wasn't as helpful as expected. We'll make sure your feedback is shared with the relevant teams. Thank you for choosing Admiral. 😊
Follow us on our socials for handy hints and helpful advice!👉🏻
https://www.facebook.com/admiralUK
@admiral_insurance_uk
Admiral Social Media Team 💙
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