Abbott-Wade Staircases Reviews 

Just finished our staircase renovation and the result is amazing - what a change it’s made from a dreary old fashioned creaky staircase, to modern oak with complimentary black iron spindles - and no creaking steps - an amazing transformation.
Abbott & Wade have been fantastic to deal with - from our first sales visit, our site survey, coordinating our installation and the fit itself…..their install team were on site for a week and I can’t say enough positive things about them - Incredibly courteous, worked non-stop each day but their skill and attention to detail has been amazing….so happy with the result.

Excellent service from Abbott-Wade. Very helpful advice re options for our new banister and spindles, lovely high quality product and very professional installers. Highly recommend.

Easy to deal with from start to finish.
Top quality work, looks amazing.

Very professional and friendly team of installers. Although it was only a simple job of putting in risers and treads, I am really pleased with the quality and workmanship. The attention to detail by the installation team was impressive. And only took them half a day to complete.
The whole process from initial call to completion of the job was well managed and expedient - installed within 10 days of placing the order. Well done, Abbott-Wade team.

Family business- responsive professional helpful

Excellent professional service- very pleased with the newly installed staircase and I highly recommend this company

We wanted something that Abbott Wade hadn’t done before, a combination of ideas we’d seen on the web, plus some thoughts of our own. We worked carefully with AW designers Emma and Les and could not be more pleased with the end result. We had a couple of hiccups along the way due to the ‘we’ve never done this style before’ challenge but these were dealt with perfectly by AW. Whilst the price tag seems pretty huge it really makes our reworked galleried atrium entrance hallway and others wanted way more for less bespoke solution. Could not recommend AW more highly!

Our uniquely styled bespoke staircase was designed, built and installed to achieve the effect that we wanted. Despite our having been told by other suppliers that our ideas weren’t feasible. We are very pleased with the result that was completed by Abbott-Wade Staircases within the cost estimate that was provided.

Everyone was friendly, professional, efficient & tidy. I am so pleased withb the result, the alterations to my stairs from scruffy black balustrade & white spindles to oak & glass has transformed my living room & upstairs landing.

Very professional service throughout the process, from sales to installation. We are very happy to recommend Abbott-Wade.

We are delighted with our staircase refurbishment by Abbott Wade. The team has been friendly and professional from the initial enquiry, visit and quotation, through to the survey and staircase installation. The adviser Emma showed us the product options, and explained the end to end process. Our fitters Tom and Henry did a really good job to remove our existing balustrades and newel posts and replace them with oak newels, oak risers and inset glass balustrades. The product is top quality and is priced better than Abbott Wade’s competitors.

We have already sent you a 5 star review we are very happy with our new stairs thankyou

We are delighted with our new glass panels on our staircase and the oak bannister! The whole process was carried out with professionalism and attention to detail, a very smooth and easy project from start to finish!
James came to our home and offered sound advice to help us choose a suitable combination for our project, Les came to measure up- no problem at all. Then Lee and John carried out a first class job fitting the wood and glass and tidied up everything- even brushing the drive!
We have no hesitation in recommending Abbott Wade to friends and family! We are delighted!
Jo & Phil Bewley

Terrific service from the team at Abbott-Wade; I love my new glass balustrade and light oak finishing; so much so, that I’ve recommended Abbott-Wade to my sister who now also has a beautiful staircase!

Adam and Daniel did a fantastic job at our house today.
There is no ‘making good’ to be done and all the mess cleared away. The staircase looks great.
From the Sales visit through to installation was excellent.

From start to finish an efficient and responsive Company who did everything requested of them culminating in a quick and pain free installation. From Warren the initial contact to Max the surveyor, Eddie the scheduler and point of regular contact to Adam and Daniel the installers, this firm go above and beyond to give their clients the best experience possible and they did !

The whole process was very professional. The salesman made a straight, best quote from the outset. (No attempt to juice the sucker, and then come back later with a lower offer. No names.) The surveyor materialised on time and offered useful suggestions. The fitters I can’t praise sufficiently. They toiled for four days solid keeping mess to the minimum. The end result met expectations 100%.

The company was very good from beginning to end, while the look of the completed work (new oak bannister and spindles) exceeded our expectations. Communication was excellent throughout and the installers were extremely efficient and polite.

Great experience from first contact to fitting. Very pleased with the finished product. Our new staircase has transformed our home.
Thank you

february 2025.
from 1st contact with abbot and wade in january regarding information on staircases then ray the sales man who went through all the choices to max the surveyor who both visited us at home to the 2 young men who arrived to the date given micheal and paddi our Fitters.
everything went to plan fitted over 3 days as planned
our new oak and glass staircase was finished
they completed every detail to ensure it was perfect
tidying up and leaving our home as they found it.
could not have asked for better they both worked very hard and remained helpful at all times.
everyone has been so professional througout.
we are so pleased and would highly recommend
this company abbot and wade.
a big thank you to everyone.
a very big thank you to our 2 fitters well done lads.