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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Save your time and money and DON'T BUY from 4x4Source.com

This website came up on my search for running boards for a Ford Bronco. I selected the year, brand, model, etc. for the vehicle, and purchased the running boards and brackets that auto-populated as fitting my vehicle.
When the parts came, the brackets fit, but the running boards were too short for the vehicle. I had relied on the website to provide the part that would fit my vehicle and it did not. I wanted to exchange it for the correct size, but the person I spoke to, Chris, was not willing to pay for the shipping of the return. Again, I relied on their website that said the part would fit my vehicle and the wrong one was sent. Chris tried to convince me that the running boards would fit, which was ridiculous because the boards were shorter than the brackets. It felt deeming and mysogynistic. Their website says that they will do their best to maintain customer satisfaction, but that is not the case. DO NOT DO BUSINESS WITH 4X4SOURCE.COM. Chris was not willing to help in any manner for an exchange of the correct part. Do yourself a favor and order from another company that values your business, provides accurate part info, and wants future business.
I have an email out to Zach, who is another owner to try to get this resolved, and I will edit this review accordingly.

5 August 2023
Unprompted review

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