4rent Thessaloniki Reviews 

425
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely friendly staff members, quick shuttle services, and the exceptionally clean, nearly new vehicles available at very competitive market rates. Travelers deeply appreciate the overall smooth, well-organized processing and the complete transparency regarding insurance options and rental conditions from start to finish. Some reviewers were not happy with certain vehicle choices or engine power, mentioning that specific models felt a bit weak or smaller than expected. A few people also felt that inspection procedures during pickup could be tricky, noting challenges with initial damage checks or staff knowledge.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting friendly, proactive, and reliable... See more

Staff

Clients share positive opinions on staff, consistently praising their friendly, professional, and helpful... See more

Price

Reviewers express high satisfaction regarding the reasonable prices and transparent costs. Consumers... See more

Quality

Users describe satisfaction with quality, highlighting that vehicles are consistently new, clean, and in... See more

Product

People report positive satisfaction with the cars provided, noting that vehicles are typically brand new,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company/guys, particularly their communication, via email and phone. Excellent prices, beats all competition. Rented car for a week, hotel pickup on time in busy Thessaloniki, drop-off at their... See more

Rated 5 out of 5 stars

We rented the car for three weeks and everything was just perfect from start to finish! Pick-up at the airport was smooth and easy, and the team was super friendly and helpful throughout. The car was... See more

Rated 5 out of 5 stars

Booked through their website. Excellent company, fast and hassle-free delivery. Another plus is they don't require a deposit. The only company I found extended ferry insurance for just €1 per day,... See more

Rated 5 out of 5 stars

Just about the best car hire company we have ever used. Quality car, felt as though it was in good mechanical condition and reliable. Fantastic customer service, pick up and drop off procedure was s... See more


Company details

  1. Car Rental Agency

Written by the company

Alle Mietautos sind Vollkaskoversichert, OHNE Selbstbeteiligung Rundum-Sorglos-Paket (Inbegriffen sind schäden an den Reifen, am Unterboden und dem Glasbereich.). Einfach und zuverlässig ohne versteckte Kosten, keine Kaution und Kreditkarte nötig, mit unbegrenzten Kilometern, inklusive Zusatzfahrer, damit Sie sich auch im Urlaub in Griechenland rundum sicher fühlen. -- Every car is "equipped" with full insurance, to be more specific no-fault insurance which includes damages among tires, the lower part of the car and Glasses. Without hidden Costs, no excess - no security deposit, we don't block money at your Card and without Credit card, with unlimited kilometers and including additional drivers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

425 reviews

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Asks customers to review

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4.9

All reviews

(425)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable company!

Rented a car to travel from Thessaloniki to Corfu. 4rent provide a great service, pre paid a full tank of fuel and that's what we got! Staff that met us were friendly and efficient, would definitely use this company again!!

17 February 2023
Unprompted review
Rated 5 out of 5 stars

Definitly the best choice

Definitly the best choice you can make. Safe cars, trusted offers, easy paying and very smart people. I'm looking forward to my next trip to Thessaloniki. Be sure you pick out the real 4rent Thessaloniki. There are others who try to catch you with the good name 4rent, but they don't have the same quality and trust ( was my bad experience in the past I have to say).

27 November 2022
Unprompted review
Rated 5 out of 5 stars

I was led to choose the company by…

I was led to choose the company by positive opinions, no need to obtain a credit card and clear terms and conditions of the service, without any catch.

After arrival, the car was waiting in the agreed parking lot, the employee handing over the car spoke plain English, handing over the car took a moment. The car was clean, fragrant, with low mileage. Even the tires were blackened.

It was similar when handing over the car - quickly, without clinging. The receiving employee only asked if everything was OK, walked around the car and wished a nice flight.

The high rating of the company is well deserved. I recommend using 4rent services.

4 October 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!!

Excellent car rental to deal with. I rented a large Fiat 500 for the weekend. It was in perfect condition. Collection and drop off was smooth and stress free. Will definitely use again next time I’m in Thessaloniki.

14 October 2022
Unprompted review
Rated 5 out of 5 stars

Truly amazing company

A fantastic company, I highly recommend and will definitely be using again next time we travel to the area.
The office was directly outside the arrivals doors, so easy to find and return the car to.
No credit card needed, we paid the cash balance, showed our documents and were off on our 10 day trip to the mountains. That economic small car was fantastic on the hairpin bends and roads!!
When we dropped the car off, it was just drop and go, as easy as that.
The best experience we’ve had with a car rental company.
The staff are super friendly also.

2 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent car hire experience

We were 4 hours delayed arriving at Thessaloniki airport and although it was very late, the representative was waiting for us. We had booked a small category A automatic car and we got given a very nice SUV with low mileage. There were very few formalities and after checking our driving licences we were on our way. We have rented a lot of cars in Europe and this was by far the best experience we ever had. Highly recommend and very good price, including fully comprehensive insurance.

23 September 2022
Unprompted review
Rated 5 out of 5 stars

Couldn't fault them

We couldn't fault this company.
Our car was delivered to our hotel on time, they delivered a brand new car which was a hybrid car so we got very good mileage.
When we dropped it back off at Thessaloniki Airport someone was there to meet us I would definitely use them again.

21 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Picked up and dropped at the airport. 4 Yr old car with a few marks. Drove very well. Went for a small car. I could park it on a sixpence 😅

1 August 2022
Unprompted review
Rated 5 out of 5 stars

Exellent service all the way!

All communications, booking, pick up, drop off,... everything went extremely smoothly. The staff was also very nice, in time,... We definitely recommand 4Rent Thessaloniki and will book with them again when we fly to Thessaloniki. No doubt!

12 July 2022
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient

Really good company to use . Arrived at the ticket office where the car was waiting ,paid the balance in cash, checked fuel and off we drove . Return was equally as easy . Arrived back at the same parking 4 , the guy was waiting for us , quick look round , friendly chat and we were into departures in no time. Would use again

24 June 2022
Unprompted review
Rated 5 out of 5 stars

4Rent - Sithonia

In my opinion, 4Rent deserves a high rating. Getting your car to the airport is a big advantage. Punctuality, without unnecessary bureaucracy, payment on the spot in cash and by credit card. The entire operation took no more than 10 minutes. We got a Toyota Aygo car with low mileage, clean and fragrant :)
The return of the car is also quick and easy in the same place, i.e. directly at the airport.
We drove 500 km for a week without any problems.
Full insurance included in the price of the car - in other rental companies you have to pay extra, and then it is not so cheap.
Nice service - greetings and thanks.

12 June 2022
Unprompted review
Rated 5 out of 5 stars

Easiest and most convenient rental at…

Easiest and most convenient rental at the airport in Thessaloniki. Car was ready just outside the Arrival terminal.

No hassle, no sales pitch, no additional costs, fully recommend it.

28 September 2020
Unprompted review
Rated 1 out of 5 stars

Taking advance of your customers in a very difficult period isn't proof of good service

Highly disappointed with the customer service of 4rent Thessaloniki. I prepaid in Euro for a week-long car rental for a trip to Thessaloniki at the end of March 2020. My flights and trip were cancelled due to Covid. The car rental was also cancelled. 4rent Thessaloniki held my money for the whole period of 90 days (that is the maximum stated in the terms and conditions). Service starts at the time a customer and a company get in a contract; this is when one becomes a customer for a company. 4rent Thessaloniki held my money for 3 months, without having provided any service, and in a very difficult period for everyone. They refunded me on 91st day after the refund period started. They took advantage of the situation and acted in a way that is not different from all the airlines against which people put legal complaints. This is unacceptable way to treat your customers. I would definitely not recommend using a company with such poor judgement and such poor customer service in a period where travellers too have been suffering financial and other losses. When there is a party it is easy for everyone to be high. But high quality companies prove themselves when the circumstances are tough. And 4rent Thessaloniki failed to prove themselves. I will not be returning. I would highly advise you if you do choose 4rent Thessaloniki not to prepay and to be sure it will be during a party period.

Just some clarifications:
1) My review describes facts and my assessment of 4rent Thessaloniki quality of services based on the facts. There is no speculation, no imaginary data, no interpretation. What happened and how this made me feel as a 4rent Thessaloniki customer.
2) The refund was put in on the 91st day after the Terms and Conditions of the company state that the refund period starts. This is not less, but just at the time of 90 days.
3) Greek laws do not have international power. Transactions completed internationally through internet have very specific laws. The Terms and Conditions of the company, are also very specific.
4) I am not sure how admitting that it would be alright to hold someone else's money without offering any service for 18 months, serves any good for the company. But if 4rent Thessaloniki feel that this is ok, that it is a sacrifice for the company to hold their customers money for 3 months for services they did not provide and give their money back on the 91st day, then 4rent Thessaloniki prove the case of poor customer service and it can indeed put to rest.

18 June 2020
Unprompted review
4rent Thessaloniki logo

Reply from 4rent Thessaloniki

We want to thank you for rate!

Unfortunately the situation is not exactly as you think it is and let us explain why.

During the lockdown our company was still open and of course we didn't get any help from the government. To make it more clear for you, your car's expenses specifically were prepaid by us and we also haven't got any money back from these companies. .This worlwide pandemy has made serious damage and is harming our sector in a lot of ways and believe me you are not the only customer tha is in this tough situation and for that reason the government ha forced us to send your money back to you in a period of time that reaches 18 months and we as a company chosed the rough path and decided to send your money in less than 90 Days!In the following link you can find everything about the 18 months voucher law from Greek government. http://www.mintour.gov.gr/PressRoom/PressReleases/metra-gia-ton-toyrismo-se-prajh-nomo8etikoy-periexomenoy. In conclusion and as the law says we are able to send you back your money after 18 Months!

As you have probably read all of our dozens of reviews, for example on Google or Truspilot, which you rate us with one Star, they are all excellent and not fake!

We as a company, would be very happy to solve your problem the sooner time possible so as you can see yourself that our services are the best!

Best regards, Thank you stay healthy.
4rent Thessaloniki

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