4gadgets.co.uk Reviews 

14,922
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often receiving devices that appear brand new or in better condition than expected. The service is frequently highlighted as exceptional, with many appreciating the ease of ordering, clear descriptions, and fast, reliable delivery. Furthermore, the pricing is generally considered fair and competitive, providing good value for money. However, some customers noted concerns regarding product condition, mentioning issues like misaligned screens, minor scratches, or items not matching descriptions. Packaging was occasionally inadequate, and some phones arrived with completely flat batteries. Additionally, a few people experienced problems with delivery services, particularly when paid premium delivery was not fulfilled as expected.

What people talk about most

Product

People report positive experiences with products, frequently noting that items, especially phones, arrive in... See more

Quality

Reviewers mention positive feedback about quality, with many consistently receiving phones in great... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the swift and fast delivery,... See more

Service

Clients share positive opinions on service, with many consistently describing it as excellent, reliable, and... See more

Price

Users describe positive interactions with price, often highlighting competitive and fair pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

always bought phones from this retailer never had problem always good product at good price. Bit disapointed on this occasion as box was ripped and phone wasnt in packaging properly (looked like every... See more

Company replied

Rated 5 out of 5 stars

Super experience from start to finish. Website is easy to use, prices are clear and competitive with no add ons at the final checkout. Large selection of items. Very fast dispatch with excellent comm... See more

Company replied

Rated 5 out of 5 stars

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up t... See more

Company replied

Rated 5 out of 5 stars

Recently was quoted for a trade in of £70 after a couple of other places offered considerably less. Agreed to trade in and received prepaid postage label within 24 hours. Packed and dispatched to 4gad... See more

Company replied


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Electronics Store
  4. Telephone Company
  5. Used Computer Store

Written by the company

Here at 4gadgets we pride ourselves on selling quality items at great prices. As an experienced seller in the mobile phone and tablet industry over the last 5 years we know what our customers want and we make sure we provide. Our strict quality assessments of each unit make sure that every item we sell is exactly as described. If we say a handset is in pristine condition, the handset will be in pristine condition. In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help. You can contact us Monday-Friday between 9.00am-5.00pm on 0800 111 4458 or alternatively via email any time at sales@4gadgets.co.uk

4gadgets

Written by the company

365 Day Warranty
We are so confident we offer the best quality gadgets that we even offer a 30 day money back guarantee and a whopping 365 day warranty exclusive when ordering direct only.
Free Tracked Returns
If you are unhappy at all with your purchase simply pop the gadget back in the packaging, put it in the pre-paid returns envelope found in the box and pop it in the post back to us. Simple as that! Very simple, fully tracked, insured and best of all FREE!
Free Next Day Delivery
As we use FREE next day delivery couriers, we can guarantee all orders received before 3pm will be delivered the next working day (UK only).
Weekend Delivery
If you really need your item delivered over the weekend, fear not, as we can organise this for you. Just let us know on the order page and we can make sure your item is delivered on Saturday or Sunday- whatever you prefer!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(14,922)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All fine

All fine. Phone fine. Delivery fine. Fine

12 August 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and your review Martin.

Kind regards
4gadgets

Rated 5 out of 5 stars

Good company

Product as advertised arrived next day well packed transfered old data with no problem. Had a problem after samsung software upgrade could not reset, sent phone back was returned next day worked perfect since, will deal with again.

5 August 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

We are glad we could resolve this issue for you Mick.

Please contact us if you require further assistance.

Kind regards
4gadgets

Rated 5 out of 5 stars

Fast delivery time

Fast delivery time

25 July 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello David,

Thank you for your order.

If you place your order before 3pm Monday to Friday we will deliver next day. If ordering to Scotland or N. Ireland this may take up to 2 days.

Kind regards
4gadgets

Rated 5 out of 5 stars

s23ultra fair condition

the phone is great very clean no scratches for a fair condition i dont use the phone alot the battery lasts all day so i am well pleased thank you

21 July 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your purchase and review.

Kind regards
4gadgets

Rated 5 out of 5 stars

On time delivery

On time delivery, as expected the product in pristine condition.

17 July 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello,

Thank you for the feedback.

Kind regards
4gadgets

Rated 1 out of 5 stars

locked phone

I bought a Samsung 24+ from back market the phone looks to have either been stolen or traded in while still on contract. The phone has been totally locked and is now unusable.

25 July 2025
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Michael,

Thank you for your review.

I sincerely apologise you experienced this issue. This is an extremely rare occurrence however can occasionally happen.

I understand that you received a replacement Handset and that our Manager Billy also reached out to you regarding the problem you encountered .

Please do not hesitate to contact us if you require further assistance.

Kind regards
4gadgets





Rated 5 out of 5 stars

I'm very satisfied

It's the first time when I bought from 4gadgets.co.uk
I'm extremely satisfied. I wished to know you earlier.

12 July 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

That's great to hear, thank you!

Kind regards
4gadgets

Rated 5 out of 5 stars

Very Happy Purchaser

My first phone had a very unusual software fault which only affected one app. The returns process was easy and I was reimbursed without question and very quickly.

My second phone is pristine and the bees knees.

20 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Kevin,

We are glad we could resolve this issue for you.

Kind regards
4gadgets

Rated 2 out of 5 stars

Ordered my phone with back market…

Ordered my phone with back market .somehow my pho e number and address is wrong on the order . This is Seco phone as 1st one couldn't be found . And can't help sort the address. Won't use either again

17 July 2025
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Donna,

Thank you for your review. As stated your order was placed with Back Market. You would need to contact them directly to provide the correct Shipping details. We have recalled the parcel and will await instruction from Back Market.

I hope you can consider amending this review as the order was placed with Back Market and not directly with 4gadgets.

Kind regards
4gadgets

Rated 5 out of 5 stars

S24 Ultra

Super quick delivery. Ordered an S24 ultra in 'pristine condition'. As described, the phone arrived exactly in this condition. Wouldn't be able to tell the difference from a factory brand new phone. Thanks!

22 July 2025
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

You're welcome Adam!

Kind regards
4gadgets

Rated 5 out of 5 stars

Fantastic Phone

The product is great. I ordered a smartphone with excellent grade, but it is more a pristine grade. 2nd time I ordered a used phone and still happy with the service.

8 July 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your kind review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Great experience

Originally saw 4gadgets selling on Amazon and this year was the first year directly from them. Great experience. Item exactly as described. Posted quickly. Also great value!

8 July 2025
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello,

Thank you for your order and review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Great!

Delivered quickly. Exactly as described. And particularly good value. Great company.

8 July 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order Helen,

Glad to hear you are happy with your purchase.

Kind regards
4gadgets

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