4gadgets.co.uk Reviews 

14,922
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often finding items in pristine or like-new condition, exceeding expectations for refurbished goods. People frequently highlight the competitive pricing, exceptional service with prompt responses, and swift, reliable delivery. However, some customers noted issues with delivery services, particularly concerning missed next-day or Saturday delivery promises, even when extra payment was made. A few other people also felt that product condition sometimes varied, reporting minor scratches, misaligned screens, or items not meeting the described grade.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many consistently praising the condition of the phones,... See more

Quality

Users describe positive interactions with quality, with many customers consistently receiving products in... See more

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting fast and swift... See more

Price

Customers consistently note positive experiences with price, often finding excellent products at competitive... See more

Service

Reviewers mention positive feedback about service, with many consistently describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an excellent company. Having recently been burned by another company trading through eBay, I had a few questions to ask about potentially purchasing a phone from 4gadgets. They responded to my... See more

Rated 5 out of 5 stars

always bought phones from this retailer never had problem always good product at good price. Bit disapointed on this occasion as box was ripped and phone wasnt in packaging properly (looked like every... See more

Company replied

Rated 5 out of 5 stars

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up t... See more

Company replied

Rated 5 out of 5 stars

Super experience from start to finish. Website is easy to use, prices are clear and competitive with no add ons at the final checkout. Large selection of items. Very fast dispatch with excellent comm... See more

Company replied


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Electronics Store
  4. Telephone Company
  5. Used Computer Store

Written by the company

Here at 4gadgets we pride ourselves on selling quality items at great prices. As an experienced seller in the mobile phone and tablet industry over the last 5 years we know what our customers want and we make sure we provide. Our strict quality assessments of each unit make sure that every item we sell is exactly as described. If we say a handset is in pristine condition, the handset will be in pristine condition. In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help. You can contact us Monday-Friday between 9.00am-5.00pm on 0800 111 4458 or alternatively via email any time at sales@4gadgets.co.uk

4gadgets

Written by the company

365 Day Warranty
We are so confident we offer the best quality gadgets that we even offer a 30 day money back guarantee and a whopping 365 day warranty exclusive when ordering direct only.
Free Tracked Returns
If you are unhappy at all with your purchase simply pop the gadget back in the packaging, put it in the pre-paid returns envelope found in the box and pop it in the post back to us. Simple as that! Very simple, fully tracked, insured and best of all FREE!
Free Next Day Delivery
As we use FREE next day delivery couriers, we can guarantee all orders received before 3pm will be delivered the next working day (UK only).
Weekend Delivery
If you really need your item delivered over the weekend, fear not, as we can organise this for you. Just let us know on the order page and we can make sure your item is delivered on Saturday or Sunday- whatever you prefer!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(14,922)

143 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality phones

I have now bought 3 phones from here. I will definitely be buying from here again. The phones are good quality, long lasting and as described.

20 June 2025
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Adel,

Thank you for your return custom, this means a lot to us as a business.

Kind regards
4gadgets

Rated 5 out of 5 stars

Fast quick and efficient service

Fast quick and efficient service. Brilliant product at a great price.

4 July 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Joanne,

So glad you are pleased with your purchase.

Kind regards
4gadgets

Rated 5 out of 5 stars

I traded in my pixel 9 pro

I traded in my pixel 9 pro with 4gadgets. Couldn't be happier with the service I was given. I was paid exactly as per the quote that i was given, they didnt try anything on like some other companies do, and it was paid on time; early in fact!

Previously I bought a phone from 4gadgets and it's still being used by my mother with no issues.

17 July 2025
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Nick,

Thank you for your email.

Glad to hear you were pleased with the Trade In side of things.

Kind regards
4gadgets

Rated 5 out of 5 stars

Recommended company

Purchased three phones from this company and I've all been excellent

2 July 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Russ,

Thank you so much for your repeat custom.

It means a great deal to us.

Kind regards
4gadgets

Rated 5 out of 5 stars

I ordered a Samsung galaxy s24 ultra

I ordered a Samsung galaxy s24 ultra, colour green. I am dubious when buying online, so I checked 4gadgets reviews online & they seem to have a lot of great reviews. So decided to chance it & purchase the phone. I received the device the next day. The condition of the phone was flawless. No marks or scratches. The device works as it should & I’ve had no lag either. Would use 4gadget again.

2 July 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Natasha,

Glad you decided to take leap and purchase from us.

Please contact us if you experience any issues.

Kind regards
4gadgets

Rated 5 out of 5 stars

S23 ultra excellent condition

Best price for highest quality in the market
Add on cable and 12 month warranty

29 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Ahmed,

Thank you for your review.

Correct a 12 month warranty covering manufacturing and technical issues is included.

Kind regards
4gadgets

Rated 1 out of 5 stars

Con artists

Sent my device to them and they tried to offer me £50 less by making up non existent issues, stay away

12 July 2025
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello,
We have messaged you requesting your order details so we can take a look into this however have not yet received a response.
Kind regards
4gadgets

Rated 5 out of 5 stars

Best purchase

Best purchase. Ordered s21 ultra excellent condition. And it was proper excellent. Not even a tiny scratch. Very happy with my phone. Thanks

2 July 2025
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Mr Gill,

So happy you are pleased with your purchase.

Kind regards
4gadgets

Rated 5 out of 5 stars

I ordered 2 phones and I've been…

I ordered 2 phones and I've been surprised at their quality and performance. Great value. They arrived promptly and I've been so impressed with the service. I'll be using them again!

27 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your purchase David,

Glad to hear you were pleased with the service provided.

Kind regards
4gadgets

Rated 5 out of 5 stars

Ordered z flip 6 in pristine condition

Ordered z flip 6 in pristine condition, arrived on time, mobile was in the same condition as described online.
Would definitely recommend them.

25 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Mohit,

Thank you for your order and taking the time to leave a review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Great phones, great service, great prices

Great company, have used 4Gadgets for both personal and business for many years. Have never been disappointed. Had one or two handsets over the years that had to be returned bur refund process quick and easy and no quibbles. Prices are fair too. Always recommend

24 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your return customer Rosie.

Kind regards
4gadgets

Rated 5 out of 5 stars

Awesome

easy to use website.fast response on delivery.phone was in excellent condition.could,nt fault anything

22 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Michael,

We are happy you are pleased with your purchase and the service provided.

Kind regards
4gadgets

Rated 5 out of 5 stars

Used 4gadgets several times now

Used 4gadgets several times now, always impressed with the quality of the phones received, and the last S23 Ultra I bought looks as new when received, great phone!!

21 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Darren,

We appreciate your return custom and also taking the time to provide feedback.

Kind regards
4gadgets

Rated 5 out of 5 stars

Z fold 6

Great service delivered on time the phone works perfectly no complaints

20 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and review Ken!

Kind regards
4gadgets

Rated 4 out of 5 stars

Fast shipping

Fast shipping, phone mostly as described

19 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Vinciane,

Thank you for your review.

Please contact us on sales@4gadgets.co.uk if you require assistance with your order/device.

Kind regards
4gadgets

Rated 4 out of 5 stars

Phone was as described

Phone was as described, also received charging lead aswell but no sim card tray key, bit of a shame?

19 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Paul,

Thank you for your review.

Please let us know if you still require this as we can get one despatched.

You can contact us on sales@4gadgets.co.uk for assistance.

Kind regards
4gadgets

Rated 5 out of 5 stars

Awesome

From the level of service and communication right through to delivery of the phone absolutely superb, and the phone was perfect in every way, just outstanding in this day and age...a big thank you

18 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello David,

Thank you for your review.

We are happy to hear you were pleased with the level of service provided.

Kind regards
4gadgets

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