Great sales as no pressure. Excellent quality service and fitting. Lee the fitter was exceptionally clean and tidy. He worked all the time and cleaned up as he went along and and left us with no trace... See more
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Review summary
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Gary and Reece installed conservatory glass and front door with side panel. The quality of products are amazing and no middle man,which means a more reasonable price than the big companies. We ha... See more
Company replied
Just had some windows and a front door fitted, having used 2st GlassUK before we knew what to expect, would definitely use again and recommend. And a special mention to Steve who installed, great blok... See more
Company replied
⭐⭐⭐⭐⭐ 1st Glass UK were fantastic from start to finish! They were extremely flexible, had great communication throughout, and really put customer satisfaction first. Lee, the installer, was... See more
Company replied
Company details
- PVC Windows Supplier
- Door Manufacturer
- Door Supplier
- Double Glazing Installer
- Window Installation Service
- Window Supplier
Written by the company
Opening Offer £225 off per window £325 off per door (includes composite)
Contact info
5 - 7 Well Lane, WF17 5HQ, Batley, United Kingdom
- 01274500912
- info@1stglassuk.co.uk
- www.1stglassuk.co.uk
4.8
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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First class service
First class service. Kept me informed throughout. Good quality product and excellent workmanship carried out by friendly and informative installation team.
I have no reservations recommending this company.
4 June 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Clifford, we always aim to please.
From all of ua at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
Good communication from start to…
Good communication from start to finish. My installer Lee was polite, professional and cleaned up after himself
21 May 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you, we always aim to please.
Lee would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
The lads were great
The lads were great, came on time, cracked on with it. No issues I would definitely recommend. When I need the other windows replaced in the near future. I will definitely give them a call
Thanks Nick
4 June 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Nick, we always aim to please.
our lads (Stuart & Dan) would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
From ordering to fitting there was a…
From ordering to fitting there was a only a small delay, I was informed and a new fitting date was set. I did start to get annoyed when I was asked on 4 separate occasions if I wanted to pay up front to reduce the cost, which I refused. I'd suggest you make a note of the customer's response and respect it. The fitting team were great and the door is fantastic
30 May 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your installation was great Fiona, we always aim to please.
Point very much taken on the recording of the offers given to you it certainly makes sense and we already have in place a management system where notes can be left and recorded, we will be ensuring these are used and not ignored so thank you for pointing that out as we want to make every experience, visit and call a pleasant one and non repetitive.
We would also like to thank you for your patience and understanding throughout the process especially on having to adjust the date you was very gracious throughout.
From all of us at 1st Glass Uk we'd like to thank you for your kind honest review these point have not gone unnoticed as we strive to always be better, your review is very much appreciated.
Amazing job, very very happy
Had 15 windows and a pair of French doors fitted over 2 days by the lovely and professional Mick and Nigel. Absolutely brilliant job by the best 2 fitters we could have wished for. Highly recommend and already getting neighbours asking who did them.
2 June 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Joanne, we always aim to please.
Mick and Nigel would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your amazing honest review its very much appreciated.
1st Glass UK came to fit 8 Windows
1st Glass UK came to fit 8 Windows , 2 Doors. Took a gamble after seeing them on Facebook, .They did not disapoint. The guys who fitted my instalation Adil and Junaid were fantastic. They showed me how the locks worked .Never stopped from start to finish even in the rain, the were polite,curtious and cleaned up after themself. I am very with the quality , a happy new looking home and would highly recommend these guys/ company.
2 June 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Michaela, we always aim to please.
Adil and Junaid would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to give us your 5 star review its very much appreciated.
This is the 2nd time I have used 1st…
This is the 2nd time I have used 1st Glass Uk. They came to fit one living room window and replace 5 Glass panels in my conservatory. First class service and customer care from start to finish. Polite, friendly staff keeping me up to date from booking the appointment, the surveyor and then the fitting. Great job done by Dan and Paul. Thank you once again
2 June 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 2nd, 1st Glass Uk experience was again perfect for you Caroline, we always aim to please.
Dan and Paul would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
Excellent customer service and customer…
Excellent customer service and window installation by 1st Glass Uk installers Dan & Paul.
I will continue using this company
2 June 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Rizwan, we always aim to please.
Dan and Paul would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your excellent honest review its very much appreciated.
Live up to their name !
Fantastic company to work with, from the home visit that was arranged around us to the install 1st class have been brilliant, we are based in Lancashire and the sales guy came to us on a couple of occasions just to make sure we were happy and even put up with my multiple texts asking questions and replying on a Sunday ! We waited 6 weeks and were kept informed. Gary and Reece did our installation and they were lovely guys, even treated them to a pie from the local bakery for all their hard work ! Thanks so much
27 May 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Kim, we always aim to please.
Gary and Reece would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation both adding "it was a pleasure and the pie was amazing!".
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review and looking after our lads on the job its very much appreciated.
Had 2 front doors and a back door fitted to…
Had 2 front doors and a back door fitted to our properties and everything was great,Stuart and Dan who installed the doors were very polite and friendly and cleaned up as they went along,wrong door panel sent but it was changed quickly,would definitely recommend 1st Glass UK to friends and family.
14 May 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was good but not our best and for that we'd like to again apologize for the mix up and thank you for your patience throughout Karen you've been amazing.
Stuart and Dan would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review and also thank you for not holding the mistake against us its very much appreciated.
Hi I used 1st glass for a new front door
Hi I used 1st glass for a new front door which was fitted last Friday , it was a superb experience from start to finish , was quoted , surveyed , and installed all without any drama. The lads who came to do the install were polite efficient and cleaned up any mess, the quality of there doors are second to none , me and my wife are over the moon with our new investment , Thanks big shout out to Chris and Anthony for there excellent fitting , friendliness, and talk through after fitting , Terry
29 May 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Terry, we always aim to please.
Chis and Anthony would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation both adding "its was a pleasure".
From all of ua at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
From start to finish everything was…
From start to finish everything was friendly, professional and easy.no complaints at all.stuart and Dan where the fitters quick,friendly service really satisfied.
7 May 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Carole, we always aim to please.
Stuart and Dan would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
No professionalism
Someone named "Lee" called me yesterday having breached data from Instagram and calling me names such us "you are mental". Definitely bad company. Also, I have never filled any forms for this company in response to the below comment.
I would like to hightlight the abusiveness and rasism of the person calling "because you are from Poland you are mental". That is what he said.
And they called me the Instagram name, not Monika then, which is not changing the fact of verbal abusiveness of Lee.
29 May 2026
Unprompted review
Reply from 1st Glass UK
Hi Monika, If i'm not mistaken you have visited our social sites clicked a request for a price on your windows, filled out your details for the price after which we have then contacted you. You have then told our staff that we shouldn't be contacting you?
How did you expect us to arrange a price if you didn't want us to contact you? makes no sense to me.
No data Breach involved in someone filling a form to request a price Monika which obviously leads to that company getting in touch to arrange the quotation, if anything i'd say that's a company being efficient.
Dealing with 1st glass was a positive…
Dealing with 1st glass was a positive experience from start to finish. Lynn who came and discussed the door was so helpful and nothing was too much trouble. The door was fitted by Lee who was courteous, professional and friendly. The door was fitted perfectly and no mess left afterwards. The quality of the door is top notch and I am thrilled to bits with it. I even got my twirly door handles and my door knocker fitted. Would highly recommend
20 May 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Debs, we always aim to please.
Both Lynn and Lee would like to thank you for your recognition of their workmanship and also for your hospitality throughout both visits, both adding "it was a pleasure".
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
So happy with my new front door ⭐️⭐️⭐️⭐️⭐️
So happy with my new front door, excellent service from start to finish. Very good quality and cheapest I found. Installation was quick and Lee who fitted my door done a brilliant job, and kept everything tidy after he finished,
Will be getting my windows done soon, and wouldn’t go anywhere else!
My neighbour is also using them after seeing the quality and fitting of my door.
28 May 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Rachael, we always aim to please.
Lee would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated and we look forward to keeping our high standard on yours and your neighbours next installation.
Can’t fault this company
I came across this company by chance and were the only company out of three that got back to me straight away as the others didn’t even bother
From start to finish the communication has been excellent and any appointments made were for filled and on time
The fitting team that did our window Ivan Shaun ( Barnsley boys ) were A1 polite friendly and easy to get on with
Thanked us for the waters and ice lollies as the sun was blazing
I have recommended the company to my sister who has now booked to have her windows done with them 👍
26 May 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Sarah and thank you for looking after our Barnsley boy in that blistering heat your a star!
Ivan and Shaun would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation both adding "it was a real pleasure and hope to be the team installing your sisters as your hospitality was second to non".
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated and we look forward to keeping our high standard on your sister install.
Excellent service
From getting a quote, surveyor coming out to measure, communications via WhatsApp and telephone calls to arrange a date to fit French doors, the service has been amazing. Can’t believe how smooth it all went. Would highly recommend this company and would definitely use again if needed in the future. Well done 1st Glass on delivering an amazing service and what a great team you have working for you.
Last but not least a special mention to the fitter Lee. Worked for 4 hours non stop and might I add in this heatwave fitting the doors. Never left any mess at all. Such a lovely man .
27 May 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Sharron, we always aim to please.
Lee would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for your amazing comments on out family run business its very much appreciated.
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Neil, we always aim to please.
From all of us at 1s Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
Chris and Anthony came to fit my second…
Chris and Anthony came to fit my second window from this great company, I had Chris fit my 9ft box bay a few months ago so was very happy to see him again as I know how great at his profession he is. My mum also had her window changed at her home after seeing how great they were fitting the box bay. The staff on the phone are also so polite, I did have a push back on the date for unforeseen circumstances but I was always kept in the picture and was great to have the updates. Both my mum and myself will always happily recommend this company. I've been very impressed, again.
20 May 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was almost perfect for you Louise and can we take this opportunity to apologize for the reschedule of your initial installation date and also thank you for your patience and understanding of the issue you've have been fabulous!
Chris and Anthony would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation both adding "its been a pleasure Louise".
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
Superb…
We previously had all downstairs doors and windows replaced by 1st Glass last year, so when it came to our two upstairs windows we asked for a quote. Cheapest out of all, however the price doesn’t compromise the quality or service. We had our windows installed yesterday and I can’t compliment Chris and Anthony enough, professional, friendly, clean, they covered everything up including the stairs, bed and carpets, and completely cleaned and tidied up afterwards. Super impressed!! Would absolutely recommend!
27 May 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 2nd 1st Glass Uk experience was again perfect for you we always aim to please.
Chris and Anthony would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
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