10CRIC Reviews 1,103

Team is always there to help if any problem arises , deposit and withdrawal is fast ,offers good bonuses to vips,most trustworthy website i have played on .support team and vip managers are really supportive.

This is my 4th bad experience. Withdrawal delayed again for ₹2000. Every time same issue happens. Support just delays and gives excuses. Very stressful experience.

Deposit is easy but withdrawal is very difficult. I waited 7 days for ₹8000 withdrawal. Support team not giving clear answer. Always saying wait for update. Not reliable platform anymore.

I am rating 1 because the website design is good. Their customer service is so poor. I requested a withdrawal of ₹11000 and on the website under transaction status it shows confirmed but I did not get funds. It’s been 9 days I am still waiting for withdrawal. This is their 3rd instance I have sent 27 email and contacted 3 times with chat support but they asking me to wait when they have information available. The same thing happened earlier with ₹40000 and they harassed for 10 days. I joined it 2018 and spent more than ₹35,00,000 with this platform. Earlier their services were good but now it’s absolutely ridiculous.

Naveen Sharma

I opened my 10cric account i guess in 2020 and from last 1.5 year i am a bit active here. I have seen many negative reviews but genuinely i find 10cric best platform if you compare it with other similar platforms. It's actually very genuine and trustworthy. I also don't trust these kind of gambling platform but yes I have one person Alex my 10cric manager bcz of whom today i trust the company and the best part many times i been through where my payment didn't go through but still alex helped me to add my payment in advance . Alex always provide me best bonuses and yes he is more then a friend now. I am really happy to have trustworthy platform like this and a manager like alex 🙏

My withdrawal verfication no Acept please do the my problem

worst site , our deposit amount also not adding , submitted by my bank statement also they are not adding in addition they are asking "To move forward, please contact your bank and ask them to verify the current status of the transaction. If they confirm the funds were successfully credited to the receiver, kindly request an official confirmation (preferably an email from the bank's official domain or a
stamped/written statement) that clearly states:
The funds were successfully transferred and credited to the beneficiary
Transaction details (amount, date, UTR/reference number)

Please forward this bank confirmation to us, along with an updated PDF bank statement showing the transaction.

With these documents, we can immediately escalate the case to our provider for a thorough investigation." they are trusting there provider not the customers waste fellows and now a days that customer support is AI dont go this site avoid best worst site worst customer service

Deposit date 26 February successful already send Bank statement and deposit proof but not update balance amount 1699.99

Very good response to customer care agents 24 hours thank you sooo much your team

Most of the tym deposit doesn't get credited to your account,then they just tire you off by countless mails ,better to avoid such site

Best gaming platform
Good Customer support
Speedy Deposit and withdrawal tq u 10cric team

My manager angela is amazing, she is always been my side. She always help me even my payment is stuck she add money in advance. I never faced any withdrawal issue.
Bcz my manager is amazing i never faced any problem. For me 10 cric is genuine site and I feel if you follow all rules your account won't get block . Till now my experience is good and I am customer since 2+ yrs now .

Do not use 10CRIC. They are professional scammers who use "system rules" to steal your cash deposits and winnings.
​How they cheated me:
​I deposited ₹10,000 and won ₹37,700.
​I made a second deposit of ₹5,000 and won another ₹12,700 on a pure cash bet.
​When I tried to withdraw my second deposit winnings, their system "mixed" everything and stole my ₹24,700 profit from the first bet.
​I cancelled the withdrawal immediately. No money ever left the site, but they used it as an excuse to wipe out my balance.
​The Lies:
​They claimed my ₹10,000 cash deposit was only worth ₹0.72 of "real money" to justify taking my win.
​Then they admitted their policy is to "use real balance first". If they used my cash first, my winnings belong to me, not their "bonus" trap.
​They returned my stake but stole ₹24,700 in profit. This site is a mathematical fraud designed to trap your money. I am deleting my account and moving to Parimatch, where they actually pay their winners.
​Ticket ID: 0074011637 — Restore my money or keep this 1-star review forever.

My manager Edward is very helpful and knowledgeable

Great customer support! I would especially like to thank Sarah for her help. She was very polite, friendly, and professional while assisting me. She responded quickly and guided me properly with my issue. Really appreciate your support Sarah. Keep up the great work!

I requested a withdrawal of ₹25,000 four days ago, and the status is still showing as “processing.” This delay is very frustrating, especially since the payment method used was bank transfer.

Customer support informed me that the withdrawal has been processed on their side and is now with the payment provider connected to my bank, but there has been no clear timeline or update since then.

If I do not receive my funds today, I will be forced to escalate this matter to the Curaçao Gaming Control Board, as this level of delay without proper transparency is unacceptable.

I hope the platform resolves this issue immediately and processes the withdrawal without further delay.

My account manager is John and he also repeats the same this again and again. I have been the genuine customer of 10cric since 6 years now.

Frud betting site always lag and not working properly and didn't give you any bonus and won

First all sincere gratitude to Ari did a outstanding job as customer, as a long time user this kind of customer support truly stands out , what differentiate 10 cric and other providers, special mention to Daisy and paul supporting during the time on missing deposit 💯 trusted and safe

Subject: Immediate Refund Required – ₹45,000 – Complaint ID 1559710
To: 10Cric Compliance / Senior Management
Dear Sir/Madam,
I am a VIP customer of 10Cric for 9 years. On 13th February 2026, I deposited ₹45,000 via UPI. The payment was successfully credited to your account, and I have already submitted UPI screenshots and bank statements as proof.
Your team issued Complaint ID 1559710 and explicitly promised that my refund would be credited by 6th March 2026. Today is 6th March, and despite your commitment, my funds have not been refunded.
This constitutes a broken commitment and serious negligence. The amount involved is significant, the payment is fully verified, and your failure to act reflects poor compliance and potential regulatory violation.
I demand that my ₹45,000 refund be processed immediately. If the amount is not credited today, I will escalate this matter without further notice by:
Filing a formal complaint with the RBI Banking Ombudsman.
Reporting this as cyber fraud and financial misconduct to the authorities.
Initiating legal action to recover the funds, including seeking compensation for delays.
Please provide written confirmation of the refund immediately, and ensure the amount is credited to my account today.
Complaint ID: 1559710
Transaction Date: 13th February 2026
Amount: ₹45,000
Your immediate action is required. Any further delay will leave me no option but to escalate this formally and legally.