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Review summary

Created with AI, based on recent reviews

Considering 372 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with payments, particularly deposits not being credited to their accounts after funds were debited from their banks. People frequently experienced problems with withdrawals, with money showing as processed but not appearing in their bank accounts, leading to frustration and concern. The customer service was often criticized for slow response times, providing automated or generic replies, and failing to offer concrete solutions or proper explanations for payment discrepancies. Reviewers also mentioned difficulties with the website, including connectivity issues and a lack of clear information regarding payment statuses and refunds. However, some customers also noted positive experiences, praising the customer support for being helpful and responsive, and appreciating the fast deposit and withdrawal processes. A few other people also felt that the platform was trustworthy, with some enjoying dedicated account managers and feeling their funds were safe.

What people talk about most

Payment

People report negative experiences with payment, citing significant delays in deposits and withdrawals.... See more

Customer service

Clients share negative opinions on customer service, with many reviewers expressing dissatisfaction and... See more

Refund

Users describe negative interactions with refund, with many reporting significant delays in receiving their... See more

Website

Customers consistently note negative experiences with the website, with many expressing strong... See more

Response time

Customers had negative experiences with response times, frequently reporting significant delays and a lack of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

As requested 10cric team for additional details to check the information have been shared please check it and refund my money

Company replied

Rated 2 out of 5 stars

I have been a player and active user of 10Cric for over 4 years. While I was absolutely happy and satisfied with the service earlier, lately, there have been multiple issues specifically with deposits... See more

Company replied


2.5

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 21% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very bad experience with the game…

Very bad experience with the game functionality and cashouts. I had built a decent balance and attempted cashout multiple times, but due to platform lag, the transactions showed as ""processing"" yet never completed despite my stable connection. It has been over a week now with the same issue persisting.

28 March 2026
Unprompted review
Rated 1 out of 5 stars

I have been using this platform for a…

I have been using this platform for a long time, but now the service has completely dropped. My ₹20000 withdrawal shows as processed, yet I haven’t received anything. It’s already been 10 days. Support just keeps saying ‘please wait, please wait’ with no proper update. Really very frustrating and disappointing experience.

3 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Prakhar,

Thank you for your feedback!

We are really sorry to hear about your experience. We tried reaching out for more details but have not received a reply.

Please contact us directly so we can check this and assist you further.

Regards,
10cric Support Team

Rated 1 out of 5 stars

10Cric Bet Manipulation and Fraudulent Activity

Hi,

I am writing formally to inform you all a serious issue I faced on 10Cric Platform, which appears to be fraudulent.

On 5th April, I placed a bet of 30,000 INR on the match between Quetta Gladiators vs Multan Sultans. The bet was “Over 8.5 runs in the 9th over” at odds of 2.06. As per this, my expected return was 61,800 INR.

As a precaution—due to previous inconsistencies I have experienced on 10Cric platform—I took a screenshot of the bet at the time of placement. After the bet won, I noticed that the stake amount had been altered from 30,000 INR to 3,000 INR, and the remaining 27,000 INR was simply credited back to my account.

I verified this discrepancy against my screenshot, which clearly shows a stake of 30,000 INR.

When I contacted customer support:

Initially, I was told that I had only placed a bet of 3,000 INR.
After sharing proof, I was told that the 30,000 INR bet was placed on a different market.
I have not placed any other bet of 30,000 INR.
Eventually, I was told that the screenshot does not belong to my account, which is incorrect.

This sequence of responses is inconsistent and unacceptable. It strongly suggests manipulation of bet data after settlement.

Please note that I have retained all relevant evidence, including screenshots and communication records. I will share my experience publicly everywhere so that Everyone will stop plating on this fraud site .

Its a lie that 10cric contacted me.
Infact I contacted 10cric manager and 10cric customer care support and nobody is resolving.
10cric is just telling a lie that they tried to contact but infact they are denying to pay back after submitting records also.

5 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Saaqib,

Thank you for your feedback.

We’re sorry to hear about your concerns. We tried to contact you for further details but have not received a response with your information.

At this point we are unable to verify this case without your contact information. Please provide these details so we can review and assist you.

Kind regards,
10cric

Rated 1 out of 5 stars

I was a user from 2022

I was a user from 2022, recently in February month, I deposited 14000 Rs. And they not refill the amount in my betting id. After 15 days they mail me that your amount has been misplaced somewhere else so kindly contact to your bank to reverse it. This was the horrible experience. After few days I started to bet again and due to my bank account was already freezed, I placed a withdrawal to my friends account and I already told them specifically that my account is freezed so I will deposit and withdrawal from my friend account, they all of a sudden suspended my account. How wrong is this. You guys really don't care of your customers.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

I m deposited 10000/- but not credited…

I m deposited 10000/- but not credited my account. Last 10 days only mailing and live chit chat robotic answers. No buddy solved. I showing all details and payment screenshot. Very bad experience scamming site.
I just had a word with Google pay they told me that the merchant has received the 10000/_ payment at 6.08 am on 27 march 2026 . As I have done the payment at 2.27 am on 27march 2026. The Google pay told us that as the merchant is handling g business account so it took some time to reflect in his account. So please check with the merchant and update my deposit in my account. As it's been more than 10 days u guys are just wasting my time. Please check it out and revert back as soon as possible.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

This site is a total fraud

This site is a total fraud! In IPL 2026, I started with ₹3,000 by UPI and won ₹8,000 through powerplays. When I tried to withdraw, it’s been stuck on ‘verification pending’ for 15 days. I uploaded Aadhaar, PAN and everything, still nothing. Chat support just says ‘please wait’ and then disappears. It’s a scam site, they’re looting Indian users. 1 star max!

8 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Sandeep,

Thank you for your feedback.

We are sorry to hear about your experience. Unfortunately we are unable to assist without more information provided. We have requested it so please contact us directly with more details so we can review your case and help you.

Kind regards,
10cric

Rated 1 out of 5 stars

Useless website 👎👎 Totally a waste of…

Useless website 👎👎 Totally a waste of time and money. Spammers!!😡

26 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Hi Raghu,

We’re sorry to hear about your experience.

To assist you further, could you please share more details about the issue you’re facing? We’ll do our best to help resolve it as quickly as possible.

Best regards,
10CRIC Team

Rated 1 out of 5 stars

Mera deposit kiya hua amount wallet me…

Mera deposit kiya hua amount wallet me aaya hi nhi
Aaj 10 din k upr hogya naa hi refund derhe
Bogus company
Be carefully public
Paisa hajam kr rhe he ye log

29 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Reviewer,

Thank you for your feedback.

We’re sorry to hear about this. We attempted to contact you for more details, but have not received anything from your side.

Please reach out to us directly so we can check your case and assist you.

Kind regards,
10cric

Rated 5 out of 5 stars

Customer service so friendly if you…

Customer service so friendly if you have any questions service is good

7 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Salman,

Thank you for your feedback!

We’re glad to hear you found our customer service friendly and helpful. We appreciate your support.

Kind regards,
10cric

Rated 5 out of 5 stars

Response is good

Response is good

3 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Reviewer,

Thank you for your feedback!

We are glad to hear you’re satisfied with our response. Your support means a lot to us. <3

Kind regards,
10cric

Rated 5 out of 5 stars

Killian was really kind

3 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Carl,

Thank you for your kind feedback!

We’re really happy to hear that Killian made a positive impression <3

Our team always aims to provide helpful and friendly support, and it’s great to know this was reflected in your experience.

We truly appreciate your support.

Kind regards,
10cric

Rated 1 out of 5 stars

Fraud website deposited 5000 the agent…

Fraud website deposited 5000 the agent told me it will take 14 days to credit the money play at your own risk

3 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Eric,

Thank you for your feedback.

We’re sorry to hear this!

We tried reaching out to get more details but have not received a response.

Please contact us directly so we can check your case and assist you.

Kind regards,
10cric

Rated 5 out of 5 stars

Lovely site in India.

Lovely site in India.. fast deposit and withdrawal the best thing is your money is safe..
Good customer support always.
Killian most of the time.. thank you

3 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Sharankumar,

Thank you for your kind words!

We’re glad to hear you’re happy with our service and support. We’ll be sure to pass your feedback on to Killian as well! :) :)

We appreciate your support.

Kind regards,
10cric

Rated 5 out of 5 stars

Withdrawals and deposits are so…

Withdrawals and deposits are so smooth...lots of options for sports and several options within the game...but the best thing which keeps me glued to 10 cric isdedicated account manager....and currently my account manager is a gem....he is always there to help me....he never disappoints....Lucky to have such a support which makes 10cric the best in the bussiness

1 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Amit,

Thank you for your wonderful feedback!

We are really happy to hear that you’re enjoying the platform and the variety we offer. It’s great to know your account manager has made such a positive impact on your experience.

We truly appreciate your support.

Kind regards,
10cric

Rated 1 out of 5 stars

Very disappointing service…

Very disappointing service overall...!!😠😠

25 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Reviewer,

We’re sorry to hear this. We attempted to contact you for more information but have not heard back.

Please reach out to us directly so we can check this and assist you.

Kind regards,
10cric

Rated 1 out of 5 stars

I trusted this platform since long time…

I trusted this platform since long time but now service is totally down. Withdrawal of ₹9500 showing processed but not received. It’s been 6 days now. Support only says wait wait. Very frustrating and disappointing.

13 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Kuldeep,

Thank you for your feedback!

We tried to reach out to request more information but have not received a response. At this stage, we do not have enough details provided so we can investigate further your request.

Please contact us directly so we can review and assist you further.

Kind regards,
10cric

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