Not a very good site. I bought two toothbrush chews for my dogs and they still have not arrived ! Two years later I am still waiting for some kind of excuse or update. I hand now left Dubai so I hav... See more
woofing10.com
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a toothbrush and medium-sized bed on April 6th and have still not received either product. The Company has horrible tracking which is barely updated, and their so-called customer service pro... See more
Company replied
Ordered the blue classic small 25Apr2020. Due to COVID-19 (?), it arrived 3 months later, today, 20July2020. My 3 year old, 11 pound havanese was able to chew off three pieces in the short time she pl... See more
Takes forever to arrive since it ships from China and company doesn’t take any responsibility for unreasonable shipping delays. If you write anything negative on FB adds or page, they remove comment a... See more
Company replied
Reply from woofing10.com
Thank you Kampel!
I ordered a toothbrush and medium-sized…
I ordered a toothbrush and medium-sized bed on April 6th and have still not received either product. The Company has horrible tracking which is barely updated, and their so-called customer service provides the same canned responses about COVD-19 causing slower shipping, borders, etc. It's now gone well past the point of logical explanations. Seems like an absolute scam. I am furious.
23 May 2020
Unprompted review
Reply from woofing10.com
Hello Stephen, we apologize for the delay.
Most of our couriers are experiencing delays but we're doing our best effort to deliver all packages as soon as possible.
Thank you for understanding.
Love it!!!!!
23 May 2020
Unprompted review
SCAM!!!!
I ordered the toothbrush in earl April when their”Ad” popped up on my instagram and i still have not received the item! When the Ad popped up again two days ago i decided to leave a comment with my concern only to find out today they have blocked me from their page! They are a SCAM company who claims to be based out of the US but are based in CHINA. DO NOT WASTE YOUR MONEY!!!!
22 May 2020
Unprompted review
Received mine
Received mine, late but satisfied with my purchase. Thanks guys!
22 May 2020
Unprompted review
delivered
delivered! Put some peanut butter and my dog love it! Thanks a million Woofing10
22 May 2020
Unprompted review
My poodle chewed on this all day!
My poodle chewed on this all day!! He's busy and dont want to play with me anymore lol
22 May 2020
Unprompted review
Ordered in April no items yet
Ordered almost a month ago. Item says it shipped its still in China. Sent an Email have not heard back from them. Ordered April 26th, Supposedly Shipped April 28th still no product. Emailed them like they asked and they said sorry about the delays. Its still in China and no updated tracking since 5/25. Its now June 7th. They won't even give my money back. Definitely a scam.
19 May 2020
Unprompted review
Reply from woofing10.com
Hello, apologies for the inconvenience and delay. Please send us an email with your order number and we'll get back to you as soon as possible. :) Thank you for your patience.
Disappointed
I ordered two toothbrushes in April. Payment for the products plus an international service fee was deducted out of my checking account and still haven’t received my order. I never even received a confirmation email or tracking number. I just sent an email to the company and hoping to resolve this. I understand that the pandemic has delayed companies from operating in a normal level, but poor communication is no excuse!
15 May 2020
Unprompted review
Reply from woofing10.com
Hello Lisa, Thank you for your review and we are sorry for any inconvenience faced.
Our staff are limited and due to this Covid-19 most of our courier are experiencing delays.
We are doing our best to ensure delivery and answer all inquiries as quickly as possible. One of our available support will get back to you as soon as possible. Thank you!
SCAM
SCAM! I ordered 6 weeks ago and product is apparently still in China according to the tracking info they sent which is in Chinese.
15 May 2020
Unprompted review
Reply from woofing10.com
Hello Kathryn, Thank you for your feedback. Our couriers are experiencing delays due to this Pandemic situation going on. It is not the kind of experience we wanted you to have and definitely not the norm here in Woofing10. Thank you for your patience.
Same issue as everyone else - Shipped from China
Same issue as everyone else. Shipment coming from China, 3 weeks no product yet. They don't have any indication on the website where the product is coming from and their estimates of shipping when you do go and hunt for it say *excludes customs/clearance times. So basically it could take months. I am fine getting something from across the world but I would like to know that when purchasing. Expectations are clearly deceiving.
11 May 2020
Unprompted review
Reply from woofing10.com
Hello Shan, I apologize for the inconvenience. Most of our delivery are taking longer than usual due to the situation right now. Please know that we are doing our best to deliver all orders as quickly as possible. Thank you for understanding this matter.
Still waiting..
Still waiting... This product is coming from China- had I known that, I NEVER would have purchased. I hope my dog still has teeth by the time it arrives...
11 May 2020
Unprompted review
Reply from woofing10.com
Hello Karen, Thank you for your review and I am sorry for the inconvenience faced with your order. We have multiple facilities worldwide and we ship items from where the stocks are available. Please send us an email at info@woofing10.com for further assistance.
I saw the ad from instagram and bought…
I saw the ad from instagram and bought the tooth-brush two weeks ago. I still didn’t get my packages. I tracked the shipping number and it shows the package is from somewhere of China. Then I realized I got tricked! They just provide an Email Address for you if you have any questions. DO NOT BUY ANYTHING FROM THIS SITE!
6 May 2020
Unprompted review
Reply from woofing10.com
Hi Karen, I hope all is well with you and your family.
We apologize for the delay and inconvenience. Please send us your order number and we'll follow up and check it with our team. (info@woofing10.com)
Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.