Not a very good site. I bought two toothbrush chews for my dogs and they still have not arrived ! Two years later I am still waiting for some kind of excuse or update. I hand now left Dubai so I hav... See more
woofing10.com
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I ordered a toothbrush and medium-sized bed on April 6th and have still not received either product. The Company has horrible tracking which is barely updated, and their so-called customer service pro... See more
Company replied
Ordered the blue classic small 25Apr2020. Due to COVID-19 (?), it arrived 3 months later, today, 20July2020. My 3 year old, 11 pound havanese was able to chew off three pieces in the short time she pl... See more
Takes forever to arrive since it ships from China and company doesn’t take any responsibility for unreasonable shipping delays. If you write anything negative on FB adds or page, they remove comment a... See more
Company replied
$79 paid 6 weeks ago and no shipment!
I too ordered the toothbrushes from Woofing 10 at the beginning of April and I keep getting this transit order that’s from FedEx smart something that it’s leaving LA but it never gets here. They have my address and phone number but will not provide their address or phone number. They have responded to a couple email saying it’s on the way. Do not order from this company. I do not believe I’m gonna get my $79 online order.
6 May 2020
Unprompted review
Reply from woofing10.com
Hello Jo-Ann, thank you for your review and I am really sorry for the delay. All our hardworking staff are doing the best to deliver all orders in time, however due to the Pandemic situation, our couriers are experiencing delays. We assure you that you will soon receive your order soon. Thank you for your patience.
Ships from China
They never tell you it’s coming from China until you receive a tracking number. The number provides no useful information. I’ll be
Shocked if I ever receive this order!!
6 May 2020
Unprompted review
Reply from woofing10.com
Hello Steve, We have multiple facilities worldwide and we ship items from where the stocks are available. We are very sorry for the inconvenience. Please send us an email at info@woofing10.com if you have any questions.
Ordered 4/8 and it’s 5/5 and no…
Ordered 4/8 and it’s 5/5 and no product. The tracking they sent was not from a reputable shipper. And it required me to agree to waive privacy to even track the shipment. They told me it’s shipped and taking longer. Very suspect and I’m thinking scam at this point.
6 May 2020
Unprompted review
Reply from woofing10.com
Hello Kristin, it is never our intention to delay the shipment and delivery. Due to the pandemic situation we are experiencing delays, but we are doing our best to lessen the waiting time. We assure that your order will arrive as soon as possible.
Please send us an email if you need further assistance.
Woofing10 is a SCAM/FRAUD.
I have ordered a product from Woofing10, paid for it, and waited for two weeks. The tracking number is still showing that it's in transit between Chinese cities, going back-and-forth (in the opposite direction, like in some kind of "loop"). After contacting the seller several times and trying to understand what's the issue, I have finally asked for a refund. And they answered: "Well, as your item is already shipped, we can not issue a refund, sorry". But what if this item will never arrive, as it's "stuck" in the infinite loop somewhere in China? SCAM/FRAUD. These people are basically collecting your money, and NOT delivering anything.
4 May 2020
Unprompted review
Reply from woofing10.com
Hi, I am really sorry for the inconvenience and experience while shopping with us. This is absolutely not our norm at Woofing10. Please send us an email and we will resolve this right away.
Thank you.
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