Bought a size 2 cricket bat for my son. Needed it fast so ordered next day.....didn't arrive for several days - bad start. Customer service not particularly helpful. Bat is woodworm IB 235+... See more
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Ordered from Woodworm through their website woodworm.tv and had mixed feelings overall. Delivery was quite fast, but there were a few delivery issues that made the process less smooth. The items thems... See more
I have tried to contact Woodworm several times in the last week by phone and email and no phone call returned as requested!!! You send emails asking if customers need help and will contact us but then... See more
OK the purchase was good but the only thing I was concerned about when I clicked pay the screen vanished and just said you basket is empty and that's all. I didn't get a confirmation number or em... See more
Company details
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Contact info
Dagnell End Road, B98 9BE, Beoley, United Kingdom
- woodworm.tv
2.7
Poor
635 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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My order didn't arrive
My order didn't arrive - had to chase it and am now waiting for a refund
15 December 2021
Owzat
I ordered 2 pairs of batting gloves ....never had woodworm gloves before but my daughters first bat was woodworm and she did well with it. The gloves are for 2 of my sons for Christmas and I'm sure they won't be disappointed. They were delivered quickly, no messing, no problems.
14 December 2021
Easy to order, prompt delivery and good quality
I have purchased a cricket bag and ‘spring back’ stumps for my grandsons. The website was easy to access and clear. The response was rapid and delivery quick. The goods were well packaged and appear to be of good quality.
6 December 2021
My go to for cricket & golf
After my first purchase, I just keep coming back for more, never disappointed, sizes are realistic, delivery times great, price and quality put others to shame.
5 December 2021
OK the purchase was good but the only…
OK the purchase was good but the only thing I was concerned about when I clicked pay the screen vanished and just said you basket is empty and that's all. I didn't get a confirmation number or email for about two days.
That aside the service is usually great and the products good value so would happily recommend but maybe look at that point of sale communication.
Cheers Theo
4 December 2021
Excellent service at great prices
26 November 2021
Good quality in a reasonable price
25 November 2021
Excellent customer service and delivery
22 November 2021
My son lost a small part from his…
My son lost a small part from his helmet, I contacted woodworm who found me a part out in no time at all, really helpful.
22 November 2021
Took only 2 days too arrive after…
Took only 2 days too arrive after ordering online great product and price ,would definitely recommend
14 November 2021
Prompt reliable service.
Prompt reliable service.
Good quality golf top at a reasonable price.
Love the logo.
10 November 2021
Great service and great quality of…
Great service and great quality of product. The duffle bag is superb!
4 November 2021
We did not receive these shirts- I
We did not receive these shirts- I asked where they were was told they could not get an answer and had left a message ---no they didn't so asked for them to be delivered on the Wednesday = waited in all day -nothing
contacted them again and was told they were unable to deliver and the delivery firm sent them back.. How can you use a delivery company that do that- asked for my money back ...still waiting
3 November 2021
Superb purchase
Superb purchase. Clear site, easy order form, great price, free & fast delivery,... AND a great bag!!
26 October 2021
Happy grandson
My grandson very happy with his cricket bag. Good quality and timely delivery. Will use you again. Tracking on Dx not not useful .
24 October 2021
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