Don't use them. I’m very disappointed with the service I received. I ordered some panels that never arrived. I emailed the company but received no reply. When I called for the first time, I was... See more
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See what reviewers are saying
Everyone I spoke to at Woodwall was a pleasure to deal with. The best customer service I've experienced for quite a while. Their driver spotted a damaged panel before he even unloaded the vehicle and... See more
There was very little online about this brand. Having worked in Fraud, there were a few alarm bells being rung given there was zero online presence for this company. After some research, we found th... See more
Have ordered 3 times from this company. The most recent 2 times, the delivery was extremely quick (within a couple of working days). Good quality product and reasonably priced. Would definitely recomm... See more
3.9
Great
53 reviews
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Nice product thank yoy
31 August 2025
no support no phone number just a scam
There is a phone number which is not available this company is not even existing!
You can’t reach anyone on Online on the phone. It’s so hard to reach anyone if you wanna return something or swap something. There are no offering return. You need to pay 70-80 pounds just so you can return or swap.
Don’t order from this company!
If you want a refund, not giving it LiE!
19 August 2025
Reply from Woodwall
I’m really sorry to hear about your experience. At peak times our phone lines can be busy, but you can always reach us on 01925 640573 or by email at hello@woodwall.co.uk. Our team responds quickly and our answer rate through the day is consistently high.
We absolutely support returns and exchanges, and if an item is faulty or not as expected, we’ll cover the return and put things right straight away. We’ve helped thousands of happy customers and take real pride in resolving any issues fairly and quickly.
Again, I’m really sorry you feel this way. I’d like to help make things right. If you can send me your order number and a description of your issue, I will personally ensure our support team reaches out to you immediately and gets it resolved.
Rachel, Senior Support.
Woodwall.co.uk
Poor communication.
After the order was placed I didn't recieve any communication regarding delivery. I emailed the company regarding this and as yet recieved no reply.
21 August 2025
Reply from Woodwall
Thanks for sharing your feedback — we’ve looked into your order and wanted to explain the delivery process. The order was placed early on the 28th of August, an email with delivery details was sent on the 29th, and delivery was completed by our personal fleet vehicle on the 30th.
We kindly ask that customers allow us a little time to arrange delivery, and to contact our customer service team directly if any issues arise. You can reach us at hello@woodwall.co.uk
or by phone on 01925 640573, and our team will be happy to help.
Kind regards,
Rachel, Senior Support
Woodwall.co.uk
Prompt delivery and great panels.
11 August 2025
Really great product banging price and…
Really great product banging price and fast delivery
Easy to cut through too
18 August 2025
Highly recommend!!
Really happy with the panelling I ordered from here! It’s really good quality and very easy to install yourself.
The delivery did come a day late but I was happy that it arrived.
I was a little bit skeptical at first as there wasn’t many reviews on Google about this company but I can confirm it’s all legit and great quality- Highly recommend! I would use wood wall again.
2 May 2024
Unprompted review
Wrongly worried this was not legit, superb value for money
There was very little online about this brand. Having worked in Fraud, there were a few alarm bells being rung given there was zero online presence for this company. After some research, we found that this was part of a larger group but couldn’t locate any reviews.
Although still apprehensive, the deal for the wood wall panel was so good, we relied on the security of our credit card. For c.£90 with free delivery, we got a wood panel which was perfect and to the standards we wanted. The delivery was free and prompt. We are very happy with the result and wanted to leave our first ever review just to say this company is both legit and cheap. We are very happy.
29 November 2023
Unprompted review
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