The Women's Wellness Centre Reviews 

134
•
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Would not recommend this service provider particularly for those women looking for advice on menopause. I had a 15 minute phone conversation with a so called doctor who sounded like she was reading fr... See more

Rated 5 out of 5 stars

I saw Miss Gubby Ayida for advice at circa 6wks post delivery about a non-healing episiotomy wound. I couldn’t have asked for better treatment. Seen the next day. Efficient, reassuring and filled me w... See more

Rated 5 out of 5 stars

I recommend Mr Raza and his extremely helpful PA Kat wholeheartedly. After a spate of previous bad experiences elsewhere they both took great care of me and helped me quickly resolve a long term prob... See more

Rated 1 out of 5 stars

I was expecting much better standards since I was recommended this clinic. I had two scans and a blood test. The sonographer that saw me was uninterested in me and my journey and the appointments were... See more

Company details

  1. Obstetrician-Gynecologist

Information provided by various external sources

The Women's Wellness Centre is a high-end private healthcare facility for women and their families dedicated to all aspects of health and wellbeing. Home to leading London, national & internationally-known Consultants the Centre offers high-quality clinical services with a holistic based approach to treatment in one single convenient location. Leaders in Assuring Women’s health, the Centre’s aim is to provide with everything a woman may desire from Private Pregnancy Care, Fertility and Gynaecology Services as well as a wide range of services for all aspects of family’s health from Private GP Services to Aesthetic through the latest holistic treatments to balance and support your body-mind wellness.


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2.6

Poor

TrustScore 2.5 out of 5

134 reviews

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2.6

All reviews

(134)

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Rated 1 out of 5 stars

I had an appalling service in this…

I had an appalling service in this clinic. No follow up after exams, had to chase endlessly to have the results of my test and running after secretaries to have appointments for a procedure. No one pick up the phone or answers emails. Those people are dealing with your health ....I was better of going to the NHS...not great!!!!

22 September 2020
Unprompted review
Rated 4 out of 5 stars

A good place overall

Overall, The Women’s Wellness Centre is a great facility. Their reception staff are kind and welcoming, the facility itself is clean and inviting. Bina, the Sonographer that I saw, and Junell, the nurse, were absolutely lovely people and great at their jobs. However, I found Dr. Yemi to be incredibly dismissive and pretty unhelpful and insensitive, which was a shame because I chose him because of good reviews. Perhaps he is better at treating pregnant women rather than those of us that are seeking answers as why we keep miscarrying.

21 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

I’ve used the WWC services for both my pregnancies. IStaff are friendly and knowledgeable and Miss Gubby Ayida is just excellent. I had amazing deliveries and I felt I was in safe hands all along. I highly recommend the Women Wellness Centre.

30 August 2020
Unprompted review
Rated 4 out of 5 stars

Very friendly and supportive staff

Very friendly staff. I went to The Women’s Wellness centre after NHS would not see pregnant women in the first trimester due to Covid-19. I’m really glad that we did as we found out that we had a silent miscarriage at our third visit. We were immediately seen by a specialist and guided through the miscarriage. It was really good to know that if we felt that we needed to call someone that we had the support of a specialist all the way through.

17 August 2020
Unprompted review
Rated 1 out of 5 stars

Waited an hour for a blood test

I came for a scan and harmony test. The scan was booked for 850am and I presumed the blood test for the harmony would be straight after but after the scan I was told that the nurse to take my bloods wouldn’t arrive until 10am. A total waste of my time sitting here and waiting and I wasn’t told that there would be a wait between my scan and blood test. Then the nurse turned up late for the work so I blood test was further delayed. Very very unhappy with the service and I am paying £500 for this.

14 August 2020
Unprompted review
The Women's Wellness Centre logo

Reply from The Women's Wellness Centre

Dear Ms Campbell,
Thank you for your time providing us with extremely valuable feedback. Please accept our sincere apologies for the delay during your visit at the Centre. The delay was mainly caused due to public transport issues and technical error in our diaries. However we would like to apologise for the inconvenient caused. As a gesture of goodwill and without prejudice we have offered you reduction on your total bill following your appointment. We take our patients' feedback very seriously therefore we have shared your message with the team to avoid similar incidents in the future.
with warmest regards
Leila Arjomandi

Rated 5 out of 5 stars

Excellent care

I was delighted to discover The Women’s Wellness Centre in 2019 and to find somewhere local to me of such high quality, with a fantastic team and impressive facilities. Under Miss Ayida’s first rate care, I have been introduced to excellent professionals across different fields and have appreciated all their wonderful advice and care. I’m currently six months pregnant and feel blessed to have The Women’s Wellness Centre looking after me on this special journey.

3 August 2020
Unprompted review
Rated 4 out of 5 stars

Receptionist was nice and Dr was great

Receptionist was nice and Dr was great. Facilities also good. Only complaint was I had to wait 20 mins or so because there was a mix up and the Dr was at the hospital when I arrived and didn’t know he had an appointment at the Centre.

4 July 2020
Unprompted review
Rated 2 out of 5 stars

Overpriced for such poor customer service.

I went for an early pregnancy scan here at 8 weeks. The whole experience was not great and certainly not worth the cost at £135. After the initial online booking, I received an email telling me to wait for a confirmation, however, the £135 was taken immediately from my account. I emailed to chase for it and received no reply. Two days later i rang and was told it was probably confirmed but they would let me know. I finally received a confirmation but no information about the appointment. I emailed again asking if i could bring my partner and what kind of scan it would be (internal/external, would i need to drink before etc). Again, no reply. In the end I had to call again. Was no one watching the online bookings or checking the emails?
I then went to the appointment, on time and waited (with a very full bladder) for half an hour having been told to go downstairs. Eventually the sonographer came out and found me and said she didn't realise i was there. Had the reception just not told her?!! It wasn't busy, I was literally the only patient there. As anyone who has had a scan when pregnant during their first trimester will understand, you already need to go to the toilet frequently and I was in serious pain with a full bladder by the time I got in there. The scan itself was quick, professional and did the job. However, I specifically picked the Women's Wellness Centre as, at that cost and in this location, I thought I would receive excellent reassuring service and should I receive bad new, hopefully I would be informed by someone with tact and time to talk to me. The customer service was poor from beginning to end. I went for another scan a couple of weeks later to a much cheaper place in Merton (£45) which I had initially decided against using as I was worried it would be a little shoddy. I was wrong, the cheaper place was friendly, professional and offered a significantly better experience. I should never have wasted the money at the Women's Wellness Centre

4 July 2020
Unprompted review
Rated 5 out of 5 stars

Friendly and professional

I visited the centre for a scan.
Even if my visit wasn't for anything serious medical staff and receptionist were very attentive; they made me feel at ease right away. It'd definitely visit the clinic again and recommend it to other women.

14 April 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful Centre

Excellent facilities, friendly, discreet and polite staff. Very knowledgeable doctors. All in all, a wonderful experience.

27 November 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommend Keith Duncan

I saw Keith Duncan at the Women's Wellness Centre throughout my pregnancy and was very impressed from my first visit through to the birth of our son last month. His straightforward attitude is both calming and reassuring during what can be quite a worrying time.

Highly recommend the WWC and Keith Duncan in particular.

5 November 2019
Unprompted review

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