WLV Heating Ltd Reviews 293

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the staff's helpfulness and positive attitude. Many people appreciate the clear communication, with timely updates and explanations of the work being done. The quality of work is frequently described as excellent, with issues being resolved effectively and thoroughly. Reviewers also note the fair and reasonable pricing, often finding the costs competitive and transparent. The staff's reliability, trustworthiness, and respect for customers' homes are also highly valued. However, some customers experienced issues with pricing discrepancies and perceived rudeness when querying charges, suggesting occasional inconsistencies in billing and customer interaction.

What people talk about most

Service

People report positive experiences with service, consistently highlighting the efficiency, punctuality, and... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Price

Customers had positive experiences with price, consistently finding the pricing fair, reasonable, and... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of work and... See more

Customer communications

Reviewers highlight positive aspects of contact, praising the company's communication as great, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company are so professional and came recommended. Our job was not simple and it involved sourcing other specialist plumbers which WLV did for us which was quite frankly a huge relief for us. The s... See more

Company replied

Rated 5 out of 5 stars

the plumber(s) were lovely, stayed late to ensure that we wouldn’t be without water overnight and sorted the problem. Didn’t get the other guy’s name but big up the vegan plumbers! thank you Dave!... See more

Company replied

Rated 5 out of 5 stars

We - and most of our family and friends - have used WVL Heating for a number of years now, and are our "go to" for boiler servicing, new radiators and all things associated with gas installations and... See more

Company replied

Rated 5 out of 5 stars

Had a gas pipe capped off by WLV heating, the whole process from booking the appointment to paying was 1st class. I was given a choice of dates, all within a week of contacting them. The lad who came... See more


Company details

  1. Gas Engineer
  2. Gas Company
  3. Gas Installation Service

Written by the company

At WLV Heating LTD, we pride ourselves on our outstanding reputation in the local community as heating specialists. Owned by Ex British Gas engineers with over 45 years experience, we offer Boiler Installation, Services, Repairs, Landlord Gas Safety Certificates, Smart Controls, Power Flushing & Radiator Replacements


Contact info

4.9

Excellent

TrustScore 5 out of 5

293 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic service

Absolutely brilliant service from start to finish got new boiler plus new radiators and pipework moved and all completed within 3 Days. Quality of work is excellent and constant communication from quote to completed work.
Cannot recommend enough!!!!

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Very good company

Very good company. I’m in Australia and I needed someone to service my mom’s boiler in UK, as my mom has dementia and can’t organise things herself. These are the best company for communication, and prompt service. It was easy communicating via WhatsApp, would recommend.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

WLV are a real joy to deal with

WLV are a real joy to deal with. Very professional in every way from start to finish. Their communication is great and their staff are really friendly and knowledgeable. I had excellent service and would gladly recommend them.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, helpful and professional, been using for 3 years. No complaints. Would definitely recommend

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Fully recommend this company

From contacting WLV with our problem to it being sorted out was one day !
Really lovely guys, friendly, tidy and very knowledgeable. Diagnosed and repaired our problem swiftly.
This is the second time of using this company, and I wouldn’t use anyone else now and would fully recommend.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

A good company!

I love people and companies that do exactly as they say, and this is one of those companies! You tell them what you need them to do, in my case it was service my gas fire and I needed some new coals. They quoted me, came on the right day and right time as they said they would do, did a fabulous job and left me with a fire that looked like a new one again. They made no mess and if you didn’t know, you wouldn’t know they had taken the fire completely out to clean it. . They invoiced me exactly the amount they had quoted me which is a pleasant change from other companies.

They are a good company and I’d have no hesitation in recommending them to anyone.

Thank you for a job well done and see you next year.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent boiler service

Very efficient from start to finish. Booked straight in when called to enquire. Work carried out to an excellent standard. Brilliant workmanship. Would highly recommend to others. Thank you.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Quick response

Quick response, friendly competent fitter, explained everything, parts readily available, repair done quickly with no mess,reasonable price.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Top service

Had my boiler serviced last week by Scott! Scott had great communication arrived on time appeared to give boiler a very thorough service as stated unsure when it was last serviced or how old it was. Scott provided plenty of info about my boiler and some great advice and was very impressed with the service as a whole. Highly recommended and will be using again next especially with the automated reminder which is great for a busy mum 👍

3 July 2025
Unprompted review
Rated 5 out of 5 stars

I rarely leave a review

I rarely leave a review, but felt it necessary to share my experience.
WLV heating came to me on recommendation. I cannot fault the service i have received. The staff are Friendly, helpful, respectful, not to mention efficient and arrived at allocated time. Resolved the issues, providing a wonderful service. So if you are in need of plumber / heating services. I’d highly suggest giving them a call.
Thanks guys Nikki 😊

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We were very impressed with WLV and happy with the work completed. The engineers were professional, friendly, clean and tidy and very efficient. Even received a text message to say engineer is on the way. Would highly recommend WLV.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Top class service

Unbeknown to our esteemed customers at The World’s Most beautiful Wine Bar (aka Arch 13), we have for a long time had a minor issue with a leak in the disabled toilets. Over weeks and months we have had numerous firms in to try and address the problem but in spite of much head scratching, tutting and sucking in of breath, none of them has managed to resolve it.
Enter WLV Plumbing and Heating in the shape of Adam who turned up when promised, diagnosed the problem, ordered the necessary parts and returned when promised to fit them. The bill, including the 2 visits and necessary parts was more than reasonable.
Thank you and Adam so much for remedying the issue so quickly and professionally and I have no hesitation whatsoever in recommending WLV Plumbing and Heating; I have already given your details to our team at Arch 13 such that yours will be the first and only number they call in the event of any further problems.

With grateful thanks and kind regards,

Chris Connolly

14 June 2025
Unprompted review
Rated 5 out of 5 stars

I’ve used David at WLV for a number of…

I’ve used David at WLV for a number of years now and he’s always been exceptionally reliable and efficient. I can rely on honest advice about the repairs and servicing required on my boiler to minimise future expenses.

16 June 2025
Unprompted review

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