WLV Heating Ltd Reviews 278

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and efficiency. Many appreciate the fair pricing and the high quality of work, often noting that the team goes above and beyond to resolve issues and ensure customer satisfaction. The customer service is frequently described as top-notch, with clear communication and timely appointments. However, some people mentioned issues with billing, where an additional charge was added without prior notice, and a few reviewers found the customer service to be rude when queried about pricing discrepancies.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Quality

Customers consistently report high satisfaction with the quality of work. Many reviewers praise the excellent... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the prompt, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the plumber(s) were lovely, stayed late to ensure that we wouldn’t be without water overnight and sorted the problem. Didn’t get the other guy’s name but big up the vegan plumbers! thank you Dave!... See more

Company replied

Rated 5 out of 5 stars

Had a gas pipe capped off by WLV heating, the whole process from booking the appointment to paying was 1st class. I was given a choice of dates, all within a week of contacting them. The lad who came... See more

Rated 5 out of 5 stars

I have recently found WLV to service my 2 gas fires, and after a problem with the kitchen sink waste pipe plumbing due to the original bad installation I contacted WLV. Leyton arrived as arranged to c... See more

Company replied

Rated 5 out of 5 stars

This company is outstanding. We had an emergency with a leak on our heating system, they came straight out for us and resolved the problem straight away, saving us a fortune in damage / insurance exc... See more


Company details

  1. Gas Engineer
  2. Gas Company
  3. Gas Installation Service

Written by the company

At WLV Heating LTD, we pride ourselves on our outstanding reputation in the local community as heating specialists. Owned by Ex British Gas engineers with over 45 years experience, we offer Boiler Installation, Services, Repairs, Landlord Gas Safety Certificates, Smart Controls, Power Flushing & Radiator Replacements


Contact info

4.9

Excellent

TrustScore 5 out of 5

278 reviews

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Rated 5 out of 5 stars

Absoulutly brilliant service great…

Absoulutly brilliant service great engineers who do everything they can to help you i have had them fit new radiators put me a hive in there amazing company wouldnt go any where else highley reccomend

1 May 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you for leaving us this great review!

Rated 5 out of 5 stars

Had a thermostat fitted

Had a thermostat fitted. came on time and was all done in no time. clean and tidy so thank you ozzy and thanks to Scott who then came back a few days later as I had touched the wrong button oops very pleased with this company and would recommend

24 April 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you for leaving us a review Rachel! That's what we are here for, always to help :)

Rated 5 out of 5 stars

I highly recommend WLV Heating Ltd.

I have recently found WLV to service my 2 gas fires, and after a problem with the kitchen sink waste pipe plumbing due to the original bad installation I contacted WLV. Leyton arrived as arranged to check what action was required and arranged to return with the necessary parts to correctly refit it and fix the external waste pipe. Leyton did an excellent job, the sink empties faster than ever. For the work completed on the gas fires and the plumbing I have no hesitation in highly recommending WLV Heating Ltd.

23 April 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you for the great review Sue! We will pass on the feedback to Leighton :)

Rated 5 out of 5 stars

lovely vegan plumbers

the plumber(s) were lovely, stayed late to ensure that we wouldn’t be without water overnight and sorted the problem.
Didn’t get the other guy’s name but big up the vegan plumbers! thank you Dave!
Went above and beyond to sort my problem which I really appreciate after 4 previous visits from other professionals that didn’t fix the problem fully.

21 April 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you for your review Amelia - We are pleased you was happy with the service & i will pass on the feedback to David :)

Rated 5 out of 5 stars

Boiler Service

Adam serviced my boiler and did an excellent job. He was polite, professional, and worked efficiently. Everything was explained clearly, and I felt confident in the work carried out. I’d definitely recommend his services.

15 April 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you Mandy for your review - We will pass this onto Adam!

Rated 5 out of 5 stars

Ben was so professional,

Ben was so professional,
He knew straight away what was wrong with the boiler
Popped out to get the part
Very happy with this service

20 April 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you Jane for the great review - We will pass on the feedback to Ben!

Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with WLV Plumbing & Heating. They supplied and fitted three new radiators for me and also provided a quote for a replacement boiler.

They arrived exactly when they said they would, which I really appreciated, and were friendly and easy to deal with throughout. I never felt like they were trying to oversell anything, which made the whole process feel honest and straightforward.

The pricing was fair, and the quality of the work was very good. Overall, I’d definitely recommend them to anyone looking for reliable and professional plumbing and heating services.

14 April 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you for your review Kerry! We appreciate your kind words

Rated 5 out of 5 stars

Yet again never fail to get my boiler…

Yet again never fail to get my boiler serviced & up and running . Great service
Great Lads thank you WLV plumbing & Heating services .

10 April 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you Debbie for your great review & using our services!

Rated 5 out of 5 stars

Reliable and Trustworthy

Have used this company for about 5 years and wouldn't go anywhere else. So reliable, trustworthy, respect your property and throughly good work. Staff are all friendly.

10 April 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for using our services & your loyalty to WLV! This is appreciated by us all.

Rated 3 out of 5 stars

Boiler service

Recently had my boiler serviced, job done quickly and efficiently,have used this company since they started with no problems, would recommend

8 April 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you Brian!

Rated 5 out of 5 stars

First time Customer

From my first telephone call to WLV, through to our boiler service, the Saff and Gas Engineer were both polite and friendly. Also received a message on the day to confirm if the appointment was still ok. Would definitely recommend to others.

9 April 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for using us Tracey, i am pleased you were happy with the service we provided.

Rated 5 out of 5 stars

Ozzy was wonderful!

I got WLV to come and do a boiler service for us, the man who arrived ozzy was so lovely and professional and just the right amount of chatty!! He did a full boiler service and replaced some of the parts that needed it. Their communication was also top tier and I would 100% reccomend to everyone.

9 April 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the great review - We will pass on this feedback to Ozzie!

Rated 5 out of 5 stars

Great communication

Great communication, good time keeping and always an honest and professional service

1 April 2026
Unprompted review
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Reply from WLV Heating Ltd

Thank you for your review!

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service, resolved all issues with my boiler & taps. Would recommend

1 April 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

I am pleased you was happy with the service we provided. Thank you for the great review.

Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with this heating and plumbing company and would highly recommend them.

Initially, I only asked them to come out and take a look at capping off some plumbing in a shed we’re planning to take down. From day one, they were helpful, genuine, and easy to talk to. After discussing things further with David, I ended up having them fit my new boiler as well.

I had originally planned to go through British Gas, mainly because it’s the more well-known and “easy” option. However, after speaking with David and asking lots of questions, I felt much more confident in going a different route. I sourced the boiler myself, and the team carried out the installation—and I’m really glad I did. If I hadn’t been able to outsource the boiler, I would have happily chosen this company over British Gas for both supply and fitting.

As someone who works from home, I’m usually the one dealing with quotes and visits, and it can sometimes feel quite pressuring. That definitely wasn’t the case here. David was patient, informative, and gave me the space I needed to go through everything properly with my partner before making a decision. I never felt rushed or pushed into anything.

Overall, a professional, trustworthy, and genuinely helpful service from start to finish. I wouldn’t hesitate to use them again or recommend them to others.

27 March 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you Bronee for this great review. We are so pleased you was happy with the service we provided. I will pass on the feedback to David. We look forward to seeing you again.

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