WJMTech LTD Reviews 442

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items like PCs and laptops are in excellent condition, sometimes even exceeding expectations for their grade. Many consumers highlight the prompt and efficient delivery service, with products arriving quickly and well-packaged. The value for money is also frequently mentioned, with people finding the refurbished items to be a worthwhile investment. However, some customers also noted issues such as receiving incorrect components, like a wrong case or a broken WiFi dongle. There were also occasional reports of PCs crashing or having operating system issues, and a few instances where delivery was delayed or items did not arrive as expected. A small number of people expressed concerns about the quality of certain internal components, such as RAM, motherboard, and PSU, suggesting they were lower-end options.

What people talk about most

Product

Clients share positive opinions on the product. Many reviewers are happy with the quality and performance of... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the excellent and high... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy and fast... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers found the products to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was not sure of refurbished before and so hesitant , having read bad reviews. However, Having discovered WJM tech LTD I discovered a gem . My transaction was ultra smooth, I was upgraded, and Jam... See more

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. This company really excels at customer service - everything was absolutely first rate. From help with placing the order, being flexible regardi... See more

Company replied

Rated 5 out of 5 stars

Recently purchased for teen. Teen report - Good laptop, decent quality, good price. Happy teen. My report - Easy order process, well packaged, works fine, good value for money. Pleased with process... See more

Rated 5 out of 5 stars

From beginning to end they've gone above and beyond for me, especially James who was really quick with responding and helping me out. My old address was used as I forgot to update my PayPal, but they... See more


Company details

  1. Computer Store

Information provided by various external sources

WJMTech is a top rated re-seller of refurbished computers, laptops and gaming PC's. We test each item carefully prior to dispatch which is always with DPD's Next Day Tracked service. We provide a 365 day Warranty as standard.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

442 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 4 out of 5 stars

Small things can go a long way.

I have given my purchase 4 stars which would have been closer to 5 stars had I not have had the issues which admittedly minor for me but could have potentially problematic for someone else without having knowledge in computers.

receiving the package very quickly since purchasing, I was a little concerned that there was no packaging inside the actual case to protect the components inside.

When I first booted up the system one of the front fans made a concerning noise, at first this could have been what I thought to be a bad bearing given it's a refurbished system. Upon further inspection it turns out that one of the power cables leading to the GPU was barely touching the fan blades.

This might have been avoided if there was packaging inside the case for transit, or possibly, this may have been there since it was built.

I actually received a better system than what I had paid for, with an upgrade in the CPU from an, I7 4700 - I7 6700, and GDDR 4 RAM sticks instead of GDDR3.

However looking further into the system, with the upgrade in the CPU and the GPU having GDDR6 VRAM speeds, the GDDR4 RAM running at 2133Mhz became a bottleneck for the system. To resolve this issue I suggest going for a higher speed RAM still within the same price bracket, being Crucial RAM GDDR4 that can run at 3800Mhz, whilst not impacting the price, in some cases possibly being cheaper.

I also had another issue which I believe would have been overlooked as it's not something you think about when setting up a system where windows would automatically install required system drivers.
I had to look and find the PCI memory controller drivers from intel, as these had not been installed, whether this is an oversite from the company or windows just not doing what it should, I don't know.

After using this system for roughly two weeks, I have not had any issues with it other than those mentioned above, and I appreciate the refurbishing of systems as this is a great way to sell to consumers at a lower price than MSRP.

In summary I would highly suggest WJM Tech as their prices are fair, the overall build quality is good, the parts are genuine (upon my own testing). Performance is very good minus that bottle neck of the RAM. I think for a good basis for "Starter" rigs you don't need to look much further.

Thank you for reading this, I hope my testing has been helpful and my rather trivial issues haven't been off putting. It's been a long review but when you're investing in a system you want to know what could happen.

28 May 2025
Rated 1 out of 5 stars

I received product I didn’t order

I received product I didn’t order, which shifted the onus on me to have to deal with returns which is an outrageous sales tactic. I will never use this service scan .

7 June 2025
WJMTech LTD logo

Reply from WJMTech LTD

Hi Boris,

We have tried to phone, text and email you to sort this out for you but have received no response? Can you please get in touch so we can help?

Kind Regards
James.

Rated 2 out of 5 stars

Unfortunately your delivery partner

Unfortunately your delivery partner, DPD. Showed there true colours as usual, when they failed to deliver twice they just said Sorry and nothing else. I made several phones calls to them to organise exactly when to deliver or if not in where to leave it, they couldn't even follow those basic requests.

18 March 2025
Rated 5 out of 5 stars

HP monitor

Ordered HP monitor. Received free upgrade to a better monitor which arrived 24 hours after it was ordered by free shipping.
Monitor in like new condition.

18 February 2025
Rated 5 out of 5 stars

a good copany do buy from

this is a really good company for refurbished PC. odored one day delivered the next , this my second pc from them, refurbished ones great to deal with, told them what i wanted, they got the job done for me, what more can i say

20 January 2025
Rated 1 out of 5 stars

JAMES MURRAY has canceled my order…

JAMES MURRAY has canceled my order without my permission

REPLY of 17/02/2025

PAY ATTENTION

be careful when talking about screenshots that COULD expose you and continue to make you look VERY BAD JM

11 November 2024
WJMTech LTD logo

Reply from WJMTech LTD

This customer demanded we reduce the price of a gaming PC, for no other reason other than threatening to leave us bad reviews if we do not comply.

After explaining that this is not possible, the customer used several very offensive profanities in multiple emails, so we had no choice but to block them.

Using bad ratings as blackmail should not be allowed on the Trustpilot platform. We have provided email screenshots to Trustpilot but they have been unable to remove this review.

Rated 5 out of 5 stars

Excellent Product

I received the product really good condition however a slight problem but it is fixable - awaiting for return address labels to send back for maintenance. No problems with this 5 star Very Happy

1 November 2024

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