WJMTech LTD Reviews 442

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items like PCs and laptops are in excellent condition, sometimes even exceeding expectations for their grade. Many consumers highlight the prompt and efficient delivery service, with products arriving quickly and well-packaged. The value for money is also frequently mentioned, with people finding the refurbished items to be a worthwhile investment. However, some customers also noted issues such as receiving incorrect components, like a wrong case or a broken WiFi dongle. There were also occasional reports of PCs crashing or having operating system issues, and a few instances where delivery was delayed or items did not arrive as expected. A small number of people expressed concerns about the quality of certain internal components, such as RAM, motherboard, and PSU, suggesting they were lower-end options.

What people talk about most

Product

Clients share positive opinions on the product. Many reviewers are happy with the quality and performance of... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the excellent and high... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy and fast... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers found the products to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was not sure of refurbished before and so hesitant , having read bad reviews. However, Having discovered WJM tech LTD I discovered a gem . My transaction was ultra smooth, I was upgraded, and Jam... See more

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. This company really excels at customer service - everything was absolutely first rate. From help with placing the order, being flexible regardi... See more

Company replied

Rated 5 out of 5 stars

Recently purchased for teen. Teen report - Good laptop, decent quality, good price. Happy teen. My report - Easy order process, well packaged, works fine, good value for money. Pleased with process... See more

Rated 5 out of 5 stars

From beginning to end they've gone above and beyond for me, especially James who was really quick with responding and helping me out. My old address was used as I forgot to update my PayPal, but they... See more


Company details

  1. Computer Store

Information provided by various external sources

WJMTech is a top rated re-seller of refurbished computers, laptops and gaming PC's. We test each item carefully prior to dispatch which is always with DPD's Next Day Tracked service. We provide a 365 day Warranty as standard.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

442 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

WJMTech are the best of the bunch

Received some great advice on which build to consider. Once my order was placed, it arrived really quickly, even with the changes I had requested. The build quality is fantastic, with no mistakes that need fixing. It looks great & most importantly it runs like a dream. It's also good value for what you get.
I use games consoles to play the latest AAA games but this setup is great for playing PC exclusives from the last 10-15 years so I am very happy.
I've had terrible experiences with their competitors (looking at you B**R**k Computers) so if you're weighing up your options, I highly recommend WJMTech.

7 May 2026
Rated 5 out of 5 stars

Brilliant service

Brilliant service , highly efficient and professional. Perfect repair made get communication and really do appreciate extra effort made to get my machine back to me quickly.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Responsive

I bought a refurbished laptop from here for personal purposes, It arrived the next day and runs incredibly smooth. I had an issue with my charger being bent (Not to a dangerous extent), When I emailed about it on the website I recieved a responce on the same day and my new charger was delivered the day after. Top Notch Customer Service.

7 April 2026
Rated 5 out of 5 stars

Absolutely brilliant service from the start…

Absolutely brilliant service from start to finish. This company really excels at customer service - everything was absolutely first rate.
From help with placing the order, being flexible regarding despatch (at my request) so that the order was delivered when we were home and then promptly responding to a small issue we'd had on receipt.

The PC is excellent and high build quality.

Very highly recommended company.

8 April 2026
WJMTech LTD logo

Reply from WJMTech LTD

Hi Nick, Thank you for taking the time to leave us a review. Always happy to help in future if you have any questions.

Cheers

James
WJMTech

Rated 4 out of 5 stars

I received a very good laptop

I received a very good laptop. It had minor scratches on the body, which is expected for a used product, but the hardware is in great condition and runs fast and smoothly.

30 March 2026
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Reply from WJMTech LTD

Hi Pradeek,

Thank you for taking the time to leave a review, pleased to hear all is well with your Laptop!

Kind Regards

James
WJMTech

Rated 5 out of 5 stars

Great communication

Great communication, I’m a novice to all this as was a gift for my son’s birthday. Help was at hand to resolve the minor issues I encountered. Replacements sent out on next day delivery so that my son’s birthday went without a hitch to his knowledge. He is very happy

17 March 2026
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Reply from WJMTech LTD

Thank you so much for your kind review, Simone — we really appreciate it!

Delighted to hear he’s happy with it — hope he enjoys his new setup!

James
WJMTech

Rated 5 out of 5 stars

Bought a great pc at a low price

Bought a great pc at a low price - well packaged and speedy delivery

16 March 2026
WJMTech LTD logo

Reply from WJMTech LTD

Thank you for taking the time to leave us a review, Ed — we really appreciate it!

Glad to hear you're happy with your PC and that everything arrived quickly and well packaged.

Enjoy your new setup!

James
WJMTech

Rated 5 out of 5 stars

Good customer service

Excellent customer service

17 March 2026
WJMTech LTD logo

Reply from WJMTech LTD

Thank you for the review Peter - Its much appreciated!

James
WJMTech

Rated 4 out of 5 stars

WJM TECH review

Amazing condition the computer came in, Delivery time was a little bit slow but I believe that was the exception and not the rule.

28 February 2026
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Reply from WJMTech LTD

Thank you for taking the time to leave a review Nabel. Sorry about the slight delay with DPD, occasionally they take an extra day. Glad to hear you are happy with the PC!

James
WJMTech

Rated 5 out of 5 stars

Yet again a+++

Yet again, these guys pull it out of the bag. Had some teething issues with this purchase that could never have been avoided!... but they rallied and sorted it. Ive bought from them twice now, and my next 3 or 4 will be here too!! A+++

22 February 2026
WJMTech LTD logo

Reply from WJMTech LTD

Hi John,

Thank you so much for you continued business, and for taking the time to leave a review - Its really appreciated.

James
WJMTech.

Rated 5 out of 5 stars

Would recommend

Product so far so good.
Fast communication.
Daughter loves it.
Would recommend and buy again.

18 February 2026
Rated 5 out of 5 stars

Quality more than I expected

The laptop was shown as "Grade B", and the I bought it. But, the actual product I received is more than B, almost Grade A. I am happy with the well refurbished HP 820 G3 EliteBook.

22 February 2026
Rated 3 out of 5 stars

Okay Experience, some poor components

My main reason why I haven’t given higher is because the RAM, Motherboard and PSU are very cheap options. I understand this is where the company would make the profit, but to install a L310 motherboard with 2133hz RAM in 2026 without stating so in the product description I believe to be a misleading. Also the rear case fan wasn’t working on arrival so I had to troubleshoot the issue and got it sorted. Doesn’t seem like it was properly quality checked before shipping. However for the price and how quickly it arrived I am not disappointed, but I had hoped for slightly better components. Unfortunately without listing them on the website it makes it hard to know what you are getting.

29 January 2026
WJMTech LTD logo

Reply from WJMTech LTD

Hi Sam,

Thank you for taking the time to leave such a detailed review — we really appreciate the feedback.

I’m sorry to hear that one of the rear case fans wasn’t working on arrival. All systems are tested before dispatch, however connectors can occasionally come loose during transit. If you ever need assistance or a replacement part, please don’t hesitate to contact us and we’ll be happy to help.

Regarding the motherboard and RAM, the system is built around the advertised processor (in this case the i7-8700), which requires an 8th-generation compatible platform such as an H310 board. This chipset supports the processor fully, and using a different compatible 8th-gen motherboard would not change the real-world performance of the system.

We don’t list an exact motherboard model on each product page because component availability can vary between builds, but all parts used are fully compatible and selected to match the performance level as advertised. If you would ever like the exact component list prior to ordering, we are always happy to confirm this in advance.

We also offer fully custom builds for customers who would prefer specific branded components or upgraded parts such as higher-speed memory, different motherboards, or premium power supplies — just get in touch and we can tailor the system to your exact requirements.

Thank you again for your order and for sharing your experience.

Kind regards,
James

Rated 4 out of 5 stars

Ordered this and paid the express…

Even though DPD did not delivery this in time for xmas as they had some problems with a van that got impounded, WJM did all they could to retrieve the package, and eventually sent me a new product. Product was great, looked amazing, now have a happy son :)

21 December 2025

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