Bought a pretty much mint version of a powerful machine needed for future work purposes. Excellent customer service, replied to my questions even on a Sunday, laptop was sent via DPD by Tuesday @ 9.0... See more
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GreenGreen Store is a UK-based online retailer that offers quality refurbished products at reasonable prices. We are focused on providing our customers with great value, quality products & the service to match.
First Floor, 2 Providence Square, ST1 2LQ, Stoke-on-Trent, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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I had an issue with a fan on my laptop. After some communication, I sent it back, and the fan was replaced, thermal paste was applied, and it is now working perfectly. 2nd purchase from them and I will buy from them again.
Bought a laptop in October, it had stopped working in April, less than 6 months later. Must have only used it less than 20 times and had 2 programs on it. No internet use.
Spoke to them and they offered no real help. Apart from take it to a local PC repair shop, which I did.
So, to be fair they can’t expect me to recommend them to anyone. Which I will not.

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This is the second laptop I've bought from GreenGreen Store, and so far it's working perfectly

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Monitor was delivered as expected. No issue encounter so process of purchasing and receiving the item was good.
The monitor is yet to be used so can't comment or rate it at the moment.
I purchased an HP Fury a month ago and am very happy with it.
I'd been let down elsewhere for the same device but when it arrived, the specs weren't as advertised, so I phoned GreenGreen Store to check with them before purchasing this one, which was actually better and less expensive. The gentleman was very helpful and checked that it was as advertised. I ordered it, and it arrived a few days later via tracked delivery.
I've been using it for a month now and love it. I've experienced no issues and would definitely recommend GreenGreen Store to any of my friends for refurbished laptops.

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The laptop itself was of excellent quality and very well priced. When I later needed some troubleshooting support, the follow-up correspondence was handled exceptionally well; the response was quick, detailed, and genuinely helpful.

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Needed a refund for a large purchase. Michael came in person to collect on the same day, refund landed in account the week after. Very quick and helpful.

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Incredible service and brilliant customer support. Bought a thinkpad T14 Gen 3 for a competitive price, was shipped and delivered within a day. Customer support was par none, emails were replied to extremely fast and with detailed and useful help and tips. Couldn't recommend more.

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Very good service. Laptop sent very quick in a perfect condition. Thank you very much.

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Easy, quick, laptop looks better than I thought it might and so far works just like it said it would. And for me most importantly the delivery came when it said it would I had trouble with another refurb PC company's delivery service, just never came when they said they would. Would recommend.

Reply from GreenGreen Store
After extensive research for a specific high-end Dell laptop (Pro Max 18 Plus), I came across GreenGreen Store. Not only did they have the exact model I was looking for, but the price was exceptionally reasonable compared to every other listing in the UK for these specific specs. Before purchasing, I called their customer service team, and the representative was incredibly helpful. They answered all my questions, put my mind at ease, and gave me complete confidence in my purchase.
I placed my order and was thrilled to receive next-day delivery. Upon unboxing, I was absolutely over the moon! The laptop significantly exceeded my expectations. Even though it was listed as a Grade A refurbished device, it looks and performs exactly like a brand-new machine. The battery health is at a perfect 100%, the RAM is flawless, and the GPU delivers extreme power. I even ran multiple high-level benchmark tests, and the outstanding results confirmed the pristine condition of the device.
Thank you so much, GreenGreen Store! This has been my best purchasing experience by far. I will definitely be buying from you again and won't hesitate to recommend your store to anyone.

Reply from GreenGreen Store
"We have been purchasing all of our computer towers and laptops from GreenGreen Store, and the experience is consistently excellent. Michael is incredibly responsive and knowledgeable; he takes the time to truly understand our requirements and always offers the best options to fit our budget. It’s rare to find such attentive service where you feel your needs are a genuine priority. Highly recommend Michael and the team for anyone looking for quality tech and honest advice."
Ordered a B grade Thinkpad X1 Carbon Gen 9. It came quickly and was immaculate. I don't know how it was B grade. Couldn't be happier.

Reply from GreenGreen Store
Delivery was very quick. They used more generous packaging than the original manufacturers packaging but also sent the original packaging. The laptop was as described and in immaculate condition. Very happy.

Reply from GreenGreen Store
Bought a pretty much mint version of a powerful machine needed for future work purposes. Excellent customer service, replied to my questions even on a Sunday, laptop was sent via DPD by Tuesday @ 9.00AM., robustly packaged.
Perfect experience, I will definitely use GreenGreen Store again, thank you.

Reply from GreenGreen Store
Quick and efficient service
Bought the laptop refurbished on the Sunday night. It was here by Tuesday. Asked for an upgrade to the laptop too.
Laptop works like a dream and any minor cosmetic damage to the laptop is unnoticeable to me. All previous detailed too so no surprises.
Price was very reasonable even with the upgrade.
I would definitely recommend.

Reply from GreenGreen Store
Highly professional and reliable company with outstanding customer service. I recently bought a refurbished laptop, with two upgrades, from GreenGreen. The next working day my laptop was ready, and a courteous gentleman phoned me to discuss the delivery date. I then received a beautiful machine in condition which I cannot distinguish from brand new. The price was the best that I could find on any comparable model. I saved a fortune, the purchase was stress-free, my new laptop is top quality, and I'm delighted to recommend them.

Reply from GreenGreen Store
After getting fed up with consumer level laptops that break just out of warranty, I opted to buy a refurbished professional grade machine from these guys. I have not been disappointed, the laptop was exactly as advertised. It was labelled grade ‘B’, the grading system was absolutely trustworthy; the laptop had a few very minor marks, less than I expected, and was spotlessly clean.
A great option to get a used high performance machine.

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So far, the item has been excellent and their description of it was spot on. Great store, would use again.

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