My experience with Wizzhosting has been genuinely smooth from start to finish. The setup process was straightforward, and when I ran into a couple of issues, Neil resolved them swiftly and professiona... See more
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See what reviewers are saying
I purchased a domain via coupon code and it was pending. I just opened a ticket. Neil resolved in ONE reply. Highly appreciate their service. I respect how they honoured their commitment even th... See more
We use them for business email, all outbound email was getting blocked due to the IP getting blacklisted. Raised a support ticket at 10am, not responded to until after midnight, still not resolved the... See more
I got coupon code to get free domain from Wizz Hosting and it was valid for 14 days. When I tried to register domain on 15th day, code was not working and I raised support ticket with Wizz. Mirko stra... See more
Company details
Information provided by various external sources
WizzHosting offers affordable web hosting, domain registration, virtual servers, VPS, reseller hosting and website builder. Our servers are based in London. We offer expert support 24x7 via online live chat, email and phone.
Contact info
Kemp House, 160 City Road, London, EC1V 2NX, London, United Kingdom
- info@wizzhosting.co.uk
- wizzhosting.co.uk
3.7
Average
317 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Had a query in regards to my order, I spoke to Michelle on the live chat, who was extremely fast in responding, and got my issue sorted right away! Fantastic support! Thanks Michell!
10 February 2022
Unprompted review
Excellent advice from Michelle
Excellent advice from Michelle - very simple to follow and very fast :-)
18 January 2022
Unprompted review
It's a very efficient service
It's a very efficient service, when I asked for help Michelle helped me and in less than 5 min I was able to purchase my domain name. I highly recommend it!
28 December 2021
Unprompted review
Absolutely dire service
Absolutely dire service; frequent service interruptions. Tech support are helpful to a degree on the webchat when there are technical problems, but time is not a consideration. You cannot get help on the phone and sales/billing do not respond. Complaints are not addressed and it is not easy to leave. Use any other provider from the very start.
20 December 2021
Unprompted review
Reply from Wizzhosting
We apologize for the inconvenience you may have experienced.
Kindly be advised that our Support Team is available via online chat (https://www.wizzhosting.co.uk/) and via email at support@wizzhosting.co.uk. 24x7
Phone support is available mon-fri , 9:00 AM to 5:00 PM
Chat support is really fast and easy to…
Chat support is really fast and easy to use, got a couple of bumps at the begginng but they helped me correct it incredibly fast.
10 November 2021
Unprompted review
Their support is amazing and I have…
Their support is amazing and I have faced no problem using their services. Thumbs up for Michelle specially.
1 November 2021
Unprompted review
terrible
terrible! for peace go else where
——
My review was left in October 2021 and today your asking what service I recieved. You can look up the cancellation ticket raised: [Ticket #916725]. Not interested in further communication from your company. Have a good day
13 October 2021
Unprompted review
Reply from Wizzhosting
What service did you order with us? We are unable to find you under that name
Very nice support from Michelle
Very nice support from Michelle. Very helpful. I recommend
13 October 2021
Unprompted review
Michelle was very nice and helpful
Michelle G was very helpful and made my registration process very simple.
12 October 2021
Unprompted review
Very kind gentle Lady
Very kind gentle Lady. Explained what I needed to do and gave me good direction. I am pleased.
6 October 2021
Unprompted review
Cheap. But you pay for what you get
I've used Wizzhosting for a couple of years now. It's been littered with issues of different nature. The primary theme seems to be cheap services, but poor process. They are cheap, no doubt. But between auto renew of domain names not working and lack of ownership of failure in internal processes it leaves the customer to manually check that each action is established and followed through on. In other words: You need to micromanage them.
They use technobabble to confuse customers in staying with them. I would chose someone else or understand that they are cheap, but you pay for what you get.
4 October 2021
Unprompted review
Reply from Wizzhosting
Hi Rem, Thanks for your feedback. Yes, there is an ongoing issue with Stripe which has been escalated which means that in some cases domains need to be manually renewed. We sincerely apolgise. If you could drop us a quick email with a link to this review we'll be happy to refund you for the domain reb=newal as a gesture of goodwill.
Terrible company , terrible support
None of the service work properly. Hosting is extremely slow. Lots of downtime. Totally incompetent support, both sales and tech. Stay away from Wizzhosting and save yourself time and money.
22 September 2021
Unprompted review
Reply from Wizzhosting
What service did you have with us?
very happy with there services
2 September 2021
Unprompted review
Michelle are awsome and help me very…
Michelle are awsome and help me very fast solutions
23 August 2021
Unprompted review
Domain renewal
Michelle have been fantastic in helping me sort out my domain renewal.
19 August 2021
Unprompted review
Michelle help me no end to find the…
Michelle help me no end to find the solution i was looking for
19 August 2021
Unprompted review
Excellent service
Excellent service from Michelle , very quick and responsive.
17 August 2021
Unprompted review
Very prompt service
26 July 2021
Unprompted review
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