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WizVape Reviews 

1,064
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, noting the easy ordering process and helpful staff who go above and beyond for their clients. People consistently find competitive pricing and a great selection of products, often describing them as the cheapest online with amazing deals. The delivery service is widely celebrated for being incredibly fast, with many orders arriving the next day or within 24 hours. However, some customers also noted occasional delays in delivery or dispatch, with orders sometimes taking longer than expected to arrive. Additionally, a few people experienced issues with incorrect, missing, or defective products received, or items not working as expected. Some reviewers also mentioned problems with items being out of stock after purchase or delays in receiving refunds.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Product

Users describe positive interactions with product, consistently praising the good quality, competitive... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency, speed, and... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great prices, competitive pricing,... See more

Order

Clients share positive opinions on order, frequently praising the easy ordering system and quick processing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good choice, great pricing mechanism for multi buy. Super easy to order and lightning fast tracked delivery! Very pleased with Wizvape having found them as an online search and therefore some c... See more

Company replied

Rated 5 out of 5 stars

Amazing deals, prices and can’t fault the delivery times. Always next day delivery and so quick and reliable. Costumer support is unreal. So helpful, caring, loving and giving with everything. B... See more

Company replied

Rated 5 out of 5 stars

Perfect sale as always thank you. Delivery next day is absolutely brilliant. Highly recommend this seller thank you. I will purchase again and again as I have been. Doing. Can't praise them enough... See more

Company replied

Rated 5 out of 5 stars

I ordered my products Monday morning and they arrived tuesday morning! If they don't have enough stock, I always get a phone call and we tweak my order a little (if needed, its very rare this happens)... See more

Company replied


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Tobacco Shop
  4. Vaporizer Store

About WizVape

Written by the company

WizVape offers premium vaping products at competitive prices. Our extensive collection includes the latest vape kits from all the best brands, over 2000 e-liquids in every flavour imaginable, prefilled pod kits, and nic salts from leading brands. We regularly feature exclusive deals and discounts across our entire range. Browse our online store for cheap prices and plenty of deals. Fast UK delivery available on all orders.

Shop by Category

Vape Kits E-Liquids Nic Salts Prefilled Pod Kits

Shop by Deals

5 for £40

Big puff prefilled pod kits from IVG, Lost Mary and more

5 for £50

Big puff prefilled pod kits from Hayati, Insta Max and more

5 for £11

Nic salt e-liquids from Elux, IVG and more

10 for £16

Nic salt e-liquids from Elfliq, Maryliq and more

Delivery Information

Royal Mail 24 Hour Tracked

1-2 Working Days

Enjoy tracked delivery with same day dispatch available Monday to Friday for orders made before 4pm (excluding Bank Holidays). £2.99 or FREE for orders over £25.

DPD Next Day

1 Working Day

DPD tracked delivery service with a convenient 1-hour time window. We offer same-day dispatch for orders placed before 3pm from Monday to Friday, ensuring delivery from Monday to Friday, excluding Bank Holidays. Terms apply*

Our shipping promise

Free shipping on orders over £25

Get same day dispatch up to 5PM with free delivery on orders over £25

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,064)

337 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super prompt delivery

Super prompt delivery
Good prices on something I thought was made from unobtainium. Thanks, and I'll be using you again.

19 January 2026
WizVape logo

Reply from WizVape

Dear Rew,

Thank you for your wonderful feedback. We’re delighted to hear that you were happy with our super prompt delivery and competitive pricing. It’s great to know we could help you find something you thought was hard to obtain, and we look forward to serving you again.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars
WizVape logo

Reply from WizVape

Dear James,

Thank you for your feedback. We’re delighted to hear that you were happy with our quick delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 4 out of 5 stars

Very good and quick service/delivery

Very good and quick service/delivery. Products accurately described and very good value for money. Only slight fault was they were out of stock on my preferred colour of vape machine and had to send an alternative, but that's very trivial. Definitely a good experience dealing with this seller 👍

15 January 2026
WizVape logo

Reply from WizVape

Dear Kevin,

Thank you for your detailed and positive feedback. We’re delighted to hear that you were happy with our quick service, accurate product descriptions, and value for money. We appreciate your understanding regarding the colour availability and are glad it didn’t detract from your overall experience. Your kind words mean a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

as described

As described

16 January 2026
WizVape logo

Reply from WizVape

Dear Christopher,

Thank you for your feedback. We’re pleased to hear that your order arrived exactly as described. Your support is much appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars
WizVape logo

Reply from WizVape

Dear Wayne,

Thank you for your kind feedback. We’re delighted to hear that you’re happy with our pricing and delivery service. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Customer service

I apparently ordered refills that were out of stock, so they sent me 2 complete units. Thankyou so much

12 January 2026
Unprompted review
WizVape logo

Reply from WizVape

Dear June,

Thank you for your kind feedback. We’re pleased to hear that we were able to provide a suitable alternative when the refills were out of stock, and that you were happy with the complete units sent. Your appreciation means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Excellent choice of products and the…

Excellent choice of products and the prices were really good

30 December 2025
WizVape logo

Reply from WizVape

Dear Marcus,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our wide choice of products and competitive pricing. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Excellent service

Excellent service

12 January 2026
WizVape logo

Reply from WizVape

Dear Janet,

Thank you for your feedback. We’re delighted to hear that you’re happy with our service. Your support means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great price and quick delivery

Great price and quick delivery

11 January 2026
WizVape logo

Reply from WizVape

Dear Denise,

Thank you for your kind feedback. We’re delighted to hear you’re happy with our great prices and quick delivery. Your support is truly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Outstanding customer service and great…

Outstanding customer service and great product with quick delivery would 100% recommend

9 January 2026
WizVape logo

Reply from WizVape

Dear Emma,

Thank you for your wonderful feedback. We’re thrilled to hear you’re happy with our customer service, products, and quick delivery. Your recommendation means a lot to us and encourages our team to keep delivering excellence.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Best prices online superfast delivery…

Best prices online superfast delivery can't asked for any more.

8 January 2026
WizVape logo

Reply from WizVape

Dear Mark,

Thank you for your fantastic feedback. We’re delighted to hear you’re happy with our prices and superfast delivery. Your support motivates us to continue providing the best service possible.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Thank you for completing my order 😊

Thank you for completing my order 😊

8 January 2026
WizVape logo

Reply from WizVape

Dear Shaun,

Thank you for your kind feedback. We’re glad we could complete your order smoothly and make your experience a positive one. Your support means a lot to us!

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

I order once a month

I order once a month and guarantee they will be delivered 2 days later if you order mon-Fri. Easy to order very quick delivery

4 January 2026
WizVape logo

Reply from WizVape

Dear Michelle,

Thank you for your wonderful feedback. We’re thrilled to hear that you find ordering easy and that your monthly orders are delivered promptly. Your satisfaction is our priority, and we truly appreciate your continued support.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service , plenty of stock to choose from and cheaper than other stockists

7 January 2026
WizVape logo

Reply from WizVape

Dear Christopher,

Thank you for your fantastic feedback. We’re delighted to hear that you enjoyed our fast and efficient service, wide product selection, and competitive pricing. Your support encourages us to keep providing the best experience for our customers.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Highly recommended.

Easy to order, quick delivery and had parts for my old vape that no one else did.

6 January 2026
WizVape logo

Reply from WizVape

Dear Anthony,

Thank you for your wonderful feedback. We’re delighted to hear that ordering was easy, delivery was quick, and that we could provide parts for your old vape. Your satisfaction is our priority, and your support means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Fast delivery and nice packaging

Fast delivery and nice packaging, thank you.

30 December 2025
WizVape logo

Reply from WizVape

Dear Omer,

Thank you for your kind feedback. We’re glad to hear your order arrived quickly and was nicely packaged. Your satisfaction is very important to us, and we truly appreciate your support.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great service and excellent price

Great service and excellent price, far cheaper than supermarkets and vape shops. Free postage and always received my orders promptly, highly recommended!

18 December 2025
WizVape logo

Reply from WizVape

Dear Kristina,

Thank you for your fantastic review. We’re thrilled to hear you’re happy with our service, pricing, and prompt delivery. Your recommendation means a lot to us and motivates our team to continue providing the best value to our customers.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Ease of finding my favourite product

Ease of finding my favourite product, easy and straightforward to order, fast delivery.

17 December 2025
WizVape logo

Reply from WizVape

Dear Sharon,

Thank you for sharing your experience. We’re delighted to hear that finding and ordering your favorite product was easy and that your delivery was fast. Your feedback encourages us to keep making shopping simple and enjoyable for all our customers.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great service and prices

Really quick service and a very reasonable price, customer service was quick and there recommendation was excellent

24 December 2025
WizVape logo

Reply from WizVape

Dear Thomas,

Thank you for your kind words. We’re thrilled to hear that you enjoyed our quick service, reasonable pricing, and helpful recommendations. Your feedback inspires us to keep providing the best experience for all our customers.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Excellent communication when I needed…

Excellent communication when I needed information before purchase, fast delivery, well packaged, would happily recommend.

29 December 2025
WizVape logo

Reply from WizVape

Dear Johnson,

Thank you for your wonderful feedback. We’re delighted to hear that our communication met your expectations and that your order arrived quickly and well packaged. Your recommendation truly means a lot to us and motivates our team to continue delivering great service.

Regards,
Kandi
Wizvape Customer Services Team

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