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WizVape Reviews 

1,061
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, noting the easy ordering process and helpful staff who go above and beyond for their clients. People consistently find competitive pricing and a great selection of products, often describing them as the cheapest online with amazing deals. The delivery service is widely celebrated for being incredibly fast, with many orders arriving the next day or within 24 hours. However, some customers also noted occasional delays in delivery or dispatch, with orders sometimes taking longer than expected to arrive. Additionally, a few people experienced issues with incorrect, missing, or defective products received, or items not working as expected. Some reviewers also mentioned problems with items being out of stock after purchase or delays in receiving refunds.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Product

Users describe positive interactions with product, consistently praising the good quality, competitive... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency, speed, and... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great prices, competitive pricing,... See more

Order

Clients share positive opinions on order, frequently praising the easy ordering system and quick processing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good choice, great pricing mechanism for multi buy. Super easy to order and lightning fast tracked delivery! Very pleased with Wizvape having found them as an online search and therefore some c... See more

Company replied

Rated 5 out of 5 stars

Amazing deals, prices and can’t fault the delivery times. Always next day delivery and so quick and reliable. Costumer support is unreal. So helpful, caring, loving and giving with everything. B... See more

Company replied

Rated 5 out of 5 stars

Perfect sale as always thank you. Delivery next day is absolutely brilliant. Highly recommend this seller thank you. I will purchase again and again as I have been. Doing. Can't praise them enough... See more

Company replied

Rated 5 out of 5 stars

I ordered my products Monday morning and they arrived tuesday morning! If they don't have enough stock, I always get a phone call and we tweak my order a little (if needed, its very rare this happens)... See more

Company replied


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Tobacco Shop
  4. Vaporizer Store

About WizVape

Written by the company

WizVape offers premium vaping products at competitive prices. Our extensive collection includes the latest vape kits from all the best brands, over 2000 e-liquids in every flavour imaginable, prefilled pod kits, and nic salts from leading brands. We regularly feature exclusive deals and discounts across our entire range. Browse our online store for cheap prices and plenty of deals. Fast UK delivery available on all orders.

Shop by Category

Vape Kits E-Liquids Nic Salts Prefilled Pod Kits

Shop by Deals

5 for £40

Big puff prefilled pod kits from IVG, Lost Mary and more

5 for £50

Big puff prefilled pod kits from Hayati, Insta Max and more

5 for £11

Nic salt e-liquids from Elux, IVG and more

10 for £16

Nic salt e-liquids from Elfliq, Maryliq and more

Delivery Information

Royal Mail 24 Hour Tracked

1-2 Working Days

Enjoy tracked delivery with same day dispatch available Monday to Friday for orders made before 4pm (excluding Bank Holidays). £2.99 or FREE for orders over £25.

DPD Next Day

1 Working Day

DPD tracked delivery service with a convenient 1-hour time window. We offer same-day dispatch for orders placed before 3pm from Monday to Friday, ensuring delivery from Monday to Friday, excluding Bank Holidays. Terms apply*

Our shipping promise

Free shipping on orders over £25

Get same day dispatch up to 5PM with free delivery on orders over £25

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,061)

335 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery

8 February 2026
WizVape logo

Reply from WizVape

Dear Wood,

Thank you for your feedback. We’re delighted to hear that you were happy with our prompt delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

EXCELLENT SERVICE, EFFICIENT...DEFINITELY RETURNING

Easy ordering system....very quick to process.

Great comms.

Promised next day delivery.....
PROMISE KEPT.

EXCELLENT SERVICE

THANK YOU VERY MUCH 👍🏻👍🏻👍🏻💝

10 February 2026
WizVape logo

Reply from WizVape

Dear Cheryl,

Thank you for your amazing feedback. We’re delighted to hear that you found our ordering system easy, our communication clear, and that we delivered exactly as promised. Keeping our word is very important to us, and your kind words truly mean a lot.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Very understanding when my shipment got…

Very understanding when my shipment got lost and they have great deals/ prices

10 February 2026
Unprompted review
WizVape logo

Reply from WizVape

Dear Mollie,

Thank you for your kind feedback. We’re pleased to hear that you felt supported when your shipment was lost and that you’re happy with our deals and pricing. Customer satisfaction is very important to us, and we truly appreciate your support.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Super efficient company.

This company is brilliant, everytime i have used them the delivery arrives the day after, super efficient company with great prices, always well packed, low threshold for free delivery, love using this company i can highly recommend them to anyone.

9 February 2026
WizVape logo

Reply from WizVape

Dear Helena,

Thank you for your amazing feedback. We’re thrilled to hear that you consistently receive next-day delivery and are happy with our efficiency, pricing, packaging, and free delivery threshold. Your recommendation and continued support truly mean a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

this company,s customer service is excellent !!!

this company,s customer service is excellent. I ordered some vapes without ( stupidly ) checking if they were zero nicotine..i contacted WizVape and asked them if it wasnt too late and my ordered vapes contained nicotine could i please cancel the order and have a refund..It was absolutley no problem...I received a lovely email back stating that my order had been cancelled and my money refunded....HOWS THAT FOR BRILLIANT CUSTOMER SERVICE !!!

9 February 2026
Unprompted review
WizVape logo

Reply from WizVape

Dear Dave,

Thank you for your fantastic feedback. We’re delighted to hear that you were happy with our customer service and that your order was handled smoothly. Your kind words truly mean a lot to us!

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great service/fast dely/awesome juice

Great service/fast delivery/awesome juice

6 February 2026
WizVape logo

Reply from WizVape

Dear Darren,

Thank you for your kind feedback. We’re thrilled to hear that you’re happy with our service, fast delivery, and awesome juice. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Professional manner

Professional manner

6 February 2026
WizVape logo

Reply from WizVape

Dear Octay,

Thank you for your feedback. We’re pleased to hear that you found our service professional. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Went beyond getting my order.used a few…

Went beyond getting my order.used a few times and will continue very fast delivery.

3 February 2026
WizVape logo

Reply from WizVape

Dear Carly ,

Thank you for your wonderful feedback. We’re delighted to hear that you’ve had a great experience with us and that our fast delivery has kept you coming back. Your continued support truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars
WizVape logo

Reply from WizVape

Dear Natalie,

Thank you for your feedback. We’re delighted to hear that you received excellent service and that your order arrived the next day. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Excellent service quick delivery…

Excellent service quick delivery thankyou will be ordering again

1 February 2026
WizVape logo

Reply from WizVape

Dear Charlotte,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our service and quick delivery. We look forward to serving you again soon.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Reliable company

Great service next day delivery tracking available

27 January 2026
WizVape logo

Reply from WizVape

Dear Val,

Thank you for your feedback. We’re delighted to hear that you’re happy with our service, next-day delivery, and tracking availability. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Excellent service

My order was processed quickly...the website is easy to use and delivery of the vape liquid took 3 days. Excellent service

28 January 2026
WizVape logo

Reply from WizVape

Dear Barry,

Thank you for your kind feedback. We’re delighted to hear that you found our website easy to use, your order was processed quickly, and the vape liquid arrived promptly. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Purchased two vapes at a great price…

Purchased two vapes at a great price but didn't receive a confirmation email, so I dropped them a line and got a fast reply with full confirmation details. I was expecting the delivery in 3-4 days but I was pleasantly surprised to receive them the next day. Great customer service, highly recommended. Will purchase from them again.

29 January 2026
Unprompted review
WizVape logo

Reply from WizVape

Dear Kenny,

Thank you for your wonderful feedback. We’re delighted to hear that you were happy with our pricing, prompt response, and next-day delivery. Your kind words mean a lot to us, and we look forward to serving you again in the future.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great company …

Great as usual bit of effort to order and pay online but got there in the end !
This is a great company with great deals and my go to for vape salt

27 January 2026
WizVape logo

Reply from WizVape

Dear Richard,

Thank you for your continued support and feedback. We’re pleased to hear that you’re happy with our deals and that we remain your go-to for vape salt. Your loyalty truly means a lot to us. And apologies for the hassle with the ordering process. We will surely ensure that your next experience with us is smoother.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Got something I was struggling to find

Got something I was struggling to find. Very efficient delivery. Can’t complain at all.

25 January 2026
WizVape logo

Reply from WizVape

Dear Kev,

Thank you for your kind feedback. We’re pleased to hear that you were able to find the product! Your satisfaction means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Excellent product and excellent service

Excellent product and excellent service

11 January 2026
WizVape logo

Reply from WizVape

Dear John,

Thank you for your kind words! We’re delighted to hear you were happy with both the product and our service. Your support is greatly appreciated.

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Really good choice

Really good choice, great pricing mechanism for multi buy. Super easy to order and lightning fast tracked delivery! Very pleased with Wizvape having found them as an online search and therefore some concern. Internet shopping how it should be done! Great experience as a consumer

23 January 2026
Unprompted review
WizVape logo

Reply from WizVape

Dear Barton,

Thank you for your fantastic and detailed feedback. We’re delighted to hear that you were happy with our product range, multibuy pricing, ease of ordering, and lightning fast tracked delivery. It’s especially rewarding to know we exceeded your expectations and helped ease any concerns about shopping online. Your kind words truly mean a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Super prompt delivery

Super prompt delivery
Good prices on something I thought was made from unobtainium. Thanks, and I'll be using you again.

19 January 2026
WizVape logo

Reply from WizVape

Dear Rew,

Thank you for your wonderful feedback. We’re delighted to hear that you were happy with our super prompt delivery and competitive pricing. It’s great to know we could help you find something you thought was hard to obtain, and we look forward to serving you again.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars
WizVape logo

Reply from WizVape

Dear James,

Thank you for your feedback. We’re delighted to hear that you were happy with our quick delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 4 out of 5 stars

Very good and quick service/delivery

Very good and quick service/delivery. Products accurately described and very good value for money. Only slight fault was they were out of stock on my preferred colour of vape machine and had to send an alternative, but that's very trivial. Definitely a good experience dealing with this seller 👍

15 January 2026
WizVape logo

Reply from WizVape

Dear Kevin,

Thank you for your detailed and positive feedback. We’re delighted to hear that you were happy with our quick service, accurate product descriptions, and value for money. We appreciate your understanding regarding the colour availability and are glad it didn’t detract from your overall experience. Your kind words mean a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

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