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WizVape Reviews 

1,065
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, noting the easy ordering process and helpful staff who go above and beyond for their clients. People consistently find competitive pricing and a great selection of products, often describing them as the cheapest online with amazing deals. The delivery service is widely celebrated for being incredibly fast, with many orders arriving the next day or within 24 hours. However, some customers also noted occasional delays in delivery or dispatch, with orders sometimes taking longer than expected to arrive. Additionally, a few people experienced issues with incorrect, missing, or defective products received, or items not working as expected. Some reviewers also mentioned problems with items being out of stock after purchase or delays in receiving refunds.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Product

Users describe positive interactions with product, consistently praising the good quality, competitive... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency, speed, and... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great prices, competitive pricing,... See more

Order

Clients share positive opinions on order, frequently praising the easy ordering system and quick processing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good choice, great pricing mechanism for multi buy. Super easy to order and lightning fast tracked delivery! Very pleased with Wizvape having found them as an online search and therefore some c... See more

Company replied

Rated 5 out of 5 stars

Amazing deals, prices and can’t fault the delivery times. Always next day delivery and so quick and reliable. Costumer support is unreal. So helpful, caring, loving and giving with everything. B... See more

Company replied

Rated 5 out of 5 stars

Perfect sale as always thank you. Delivery next day is absolutely brilliant. Highly recommend this seller thank you. I will purchase again and again as I have been. Doing. Can't praise them enough... See more

Company replied

Rated 5 out of 5 stars

I ordered my products Monday morning and they arrived tuesday morning! If they don't have enough stock, I always get a phone call and we tweak my order a little (if needed, its very rare this happens)... See more

Company replied


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Tobacco Shop
  4. Vaporizer Store

About WizVape

Written by the company

WizVape offers premium vaping products at competitive prices. Our extensive collection includes the latest vape kits from all the best brands, over 2000 e-liquids in every flavour imaginable, prefilled pod kits, and nic salts from leading brands. We regularly feature exclusive deals and discounts across our entire range. Browse our online store for cheap prices and plenty of deals. Fast UK delivery available on all orders.

Shop by Category

Vape Kits E-Liquids Nic Salts Prefilled Pod Kits

Shop by Deals

5 for £40

Big puff prefilled pod kits from IVG, Lost Mary and more

5 for £50

Big puff prefilled pod kits from Hayati, Insta Max and more

5 for £11

Nic salt e-liquids from Elux, IVG and more

10 for £16

Nic salt e-liquids from Elfliq, Maryliq and more

Delivery Information

Royal Mail 24 Hour Tracked

1-2 Working Days

Enjoy tracked delivery with same day dispatch available Monday to Friday for orders made before 4pm (excluding Bank Holidays). £2.99 or FREE for orders over £25.

DPD Next Day

1 Working Day

DPD tracked delivery service with a convenient 1-hour time window. We offer same-day dispatch for orders placed before 3pm from Monday to Friday, ensuring delivery from Monday to Friday, excluding Bank Holidays. Terms apply*

Our shipping promise

Free shipping on orders over £25

Get same day dispatch up to 5PM with free delivery on orders over £25

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,065)

339 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent communication when I needed…

Excellent communication when I needed information before purchase, fast delivery, well packaged, would happily recommend.

29 December 2025
WizVape logo

Reply from WizVape

Dear Johnson,

Thank you for your wonderful feedback. We’re delighted to hear that our communication met your expectations and that your order arrived quickly and well packaged. Your recommendation truly means a lot to us and motivates our team to continue delivering great service.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

I really love the personal touch you…

I really love the personal touch you get from Wiz vape they will keep you informed with your order.

16 December 2025
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Reply from WizVape

Dear Graeme,

Thank you so much for your kind feedback! We’re really pleased to hear that you appreciate the personal touch and regular updates from our team. Keeping our customers informed and well looked after is something we truly value.

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Amazing customer service and range of products

I have made multiple orders over the past year with Wizvape and everytime I have had my order within a couple of days at the most. Customer service is excellent, when an item is ordered became out of stock I was contacted straight away to let me know and I was able to amend my order over the phone. I have recommended Wizvape to all of my friends who use vapes as I would not order from anywhere else.

31 December 2025
Unprompted review
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Reply from WizVape

Thank you, Gemma, for such a thoughtful review. I am really pleased to hear you have been happy with your orders over the past year and that they have always reached you quickly. It is good to know our customer service has been helpful, especially when we contacted you straight away about an out of stock item and were able to sort it over the phone.

Your recommendation to your friends means a lot to us, and we truly appreciate your trust and continued support. We are always here if you need anything.

Warm regards,
Kandi

Rated 5 out of 5 stars

Ordered a voopoo vinci 5ml tank

Ordered a voopoo vinci 5ml tank, delivery was quick, perfect for my needs. Excellent experience all round.

29 December 2025
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Reply from WizVape

Thank you, Sue, for your kind review. I am really pleased to hear the VooPoo Vinci 5ml tank was perfect for your needs and that delivery was quick. It is great to know you had a good experience all round. If you ever need any help or parts for it, I am always happy to help.

Warm regards,
Kandi

Rated 5 out of 5 stars

Amazing service

Amazing service, great range of flavours and products. Fast shipping.

18 December 2025
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Reply from WizVape

Thank you, Claire, for your lovely review. I am really pleased to hear you are happy with our service, the range of flavours and products, and the fast shipping. We work hard to keep a good selection in stock and get orders out quickly, so it is great to know you noticed. Thank you for choosing us, and I am always here if you need anything.

Warm regards,
Kandi

Rated 5 out of 5 stars

Great coils

11 December 2025
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Reply from WizVape

Thank you, Solomon, for your review. I am glad to hear you are happy with the coils. We always try to stock reliable products that work well and last. If you ever need help choosing coils or anything else, I am always happy to help.

Warm regards,
Kandi

Rated 5 out of 5 stars

I keep buying the Nord C because it's…

I keep buying the Nord C because it's extremely lightweight and always loved the RPM2 coils, great price too!

8 December 2025
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Reply from WizVape

Thank you, David, for your review. I am really pleased to hear you keep coming back to the Nord C and that you like how lightweight it is. The RPM2 coils are a solid choice, so it is good to know they work well for you. I am also glad you are happy with the price. Thank you for your continued support, it is much appreciated.

Warm regards,
Kandi

Rated 5 out of 5 stars

Always buy bucks in salt nic bannana

Always buy bucks in salt nic bannana, very fast delivery as well. Thank you

23 December 2025
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Reply from WizVape

Thank you, Paul, for your kind review. I am really pleased to hear you always come back for the Bucks Banana salt nic and that delivery has been fast for you. It is great to know you have found a flavour you enjoy and can rely on us to get it to you quickly. Thank you for your continued support.

Warm regards,
Kandi

Rated 5 out of 5 stars

Delivery next day

Delivery next day, outstanding service thank you.

23 December 2025
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Reply from WizVape

Thank you, Andrew, for your review. I am really pleased to hear your order arrived next day and that you were happy with the service. We always do our best to get orders out quickly, so it is great to know it worked well for you. Thank you for choosing us.

Warm regards,
Kandi

Rated 5 out of 5 stars

Next day as promised

Next day as promised

21 December 2025
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Reply from WizVape

Thank you, Hoyden, for your review. I am really pleased to hear your order arrived next day as promised. We always do our best to keep deliveries quick and reliable, so it is good to know it worked exactly as expected. Thank you for choosing us, and if you ever need anything, I am always happy to help.

Warm regards,
Kandi

Rated 5 out of 5 stars

As all ways very good deals and speedy…

As all ways very good deals and speedy delivery iv used for number of years and will continue to do so

5 December 2025
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Reply from WizVape

Thank you, Mr Yeaman, for your kind review. I am really pleased to hear you are happy with the deals and the speedy delivery. It means a lot to us that you have been using our service for so many years and plan to continue. We truly appreciate your loyalty and support.

Warm regards,
Kandi

Rated 5 out of 5 stars

Always receive my order within 2 days…

Always receive my order within 2 days excellent service and not to expensive 🙌

16 December 2025
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Reply from WizVape

Thank you, Amanda, for your lovely review. I am really pleased to hear your orders always arrive within two days and that you are happy with our service and prices. We always try to keep things quick and affordable. If you ever need anything, I am always happy to help.

Warm regards,
Kandi

Rated 5 out of 5 stars

Very happy with my order

Very happy with my order

14 December 2025
WizVape logo

Reply from WizVape

Thank you, Mr Carvalho, for your review. I am very pleased to hear you are happy with your order. We really appreciate you taking the time to leave feedback. If you ever need anything else, I am always happy to help.

Warm regards,
Kandi

Rated 5 out of 5 stars

Quick Delivery and Excellent Customer service

I put in an order for some Vape Coils that are now obsolete. I contacted the Customer services as they had a problem locating them. They were quick to respond and found them the following day. I was offered the last few packs which I took advantage of as I wouldn't be able to get hold of them again, they said they would throw an Eliquid in aswell, but I haven't received that yet. I think it is in a separate package with Royal mail caught up in the Christmas mail. The Coils were delivered the next day which seemed very quick for this time of Year.

9 December 2025
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Reply from WizVape

Thank you, Scott, for your detailed review. I am glad we were able to find the coils for you, especially as they are now hard to get hold of. It is good to hear the delivery reached you so quickly, even at this busy time of year.

Regarding the free eliquid, you are right that Royal Mail can be slower around Christmas. If it does not arrive soon, please let me know and I will look into it for you. Thank you again for your patience and your kind words about our customer service.

Warm regards,
Kandi

Rated 5 out of 5 stars

Fantastic

Fantastic, speedy service and very helpful people to deal with.

9 December 2025
Unprompted review
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Reply from WizVape

Thank you, Ken, for your lovely 5-star review. I’m really glad to hear you were happy with our service. We always try to be as quick and helpful as possible, so it means a lot to know you had a good experience with us. If you ever need anything at all, we’re always here to help.

Warm regards,
Kandi

Rated 5 out of 5 stars

The company is really good they sell…

The company is really good they sell everything and they put your order through quickly and its gets to you within 1 to 2 days highy recomend

5 December 2025
WizVape logo

Reply from WizVape

Thank you, Ian, for your lovely 5-star review. I’m really pleased to hear you’re happy with the range of products we offer and that your orders always reach you quickly. We work hard to keep everything well stocked and to get parcels out within a day, so it’s great to know you’re seeing that on your end. Thank you as well for the recommendation — it really means a lot.

Warm regards,
Kandi

Rated 5 out of 5 stars

great vape ice and neat

great vape nice and neat

23 November 2025
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Reply from WizVape

Thank you, Mary, for your lovely review. I’m really glad to hear you’re happy with the vape and that you find it nice and neat. We always aim to offer products that are easy to use and reliable, so it’s great to know it suits you well. If you ever need help or have any questions, we’re here for you.

Warm regards,
Kandi

Rated 4 out of 5 stars
WizVape logo

Reply from WizVape

Thank you, Sofia, for taking the time to leave your review. I’m glad to hear you’re happy with the product, but I’m sorry it took longer than usual to reach you. We always try to keep our delivery times as quick and reliable as possible, and I appreciate your patience. If you ever need anything or have any questions, we’re here to help.

Warm regards,
Kandi

Rated 5 out of 5 stars

I have been getting my liquid

I have been getting my liquid, from this company, for awhile now.
I order my stuff and its here, in 3 days.

4 December 2025
Unprompted review
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Reply from WizVape

Thank you, Margaret, for your lovely review and for sticking with us for so long. It means a lot to hear that your liquids always reach you within a few days and that you can rely on us each time you order. We really appreciate your continued support. If you ever need anything at all, we’re always here to help.

Warm regards,
Kandi

Rated 5 out of 5 stars
WizVape logo

Reply from WizVape

Dear Mark

Thank you so much for your kind feedback! 😊

We're glad to hear that you are happy with our delivery. If you ever need anything else, we’re always here to help.

Wizvape customer service team

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