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WizVape Reviews 

1,067
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, noting the easy ordering process and helpful staff who go above and beyond for their clients. People consistently find competitive pricing and a great selection of products, often describing them as the cheapest online with amazing deals. The delivery service is widely celebrated for being incredibly fast, with many orders arriving the next day or within 24 hours. However, some customers also noted occasional delays in delivery or dispatch, with orders sometimes taking longer than expected to arrive. Additionally, a few people experienced issues with incorrect, missing, or defective products received, or items not working as expected. Some reviewers also mentioned problems with items being out of stock after purchase or delays in receiving refunds.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Product

Users describe positive interactions with product, consistently praising the good quality, competitive... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency, speed, and... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great prices, competitive pricing,... See more

Order

Clients share positive opinions on order, frequently praising the easy ordering system and quick processing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good choice, great pricing mechanism for multi buy. Super easy to order and lightning fast tracked delivery! Very pleased with Wizvape having found them as an online search and therefore some c... See more

Company replied

Rated 5 out of 5 stars

Amazing deals, prices and can’t fault the delivery times. Always next day delivery and so quick and reliable. Costumer support is unreal. So helpful, caring, loving and giving with everything. B... See more

Company replied

Rated 5 out of 5 stars

Perfect sale as always thank you. Delivery next day is absolutely brilliant. Highly recommend this seller thank you. I will purchase again and again as I have been. Doing. Can't praise them enough... See more

Company replied

Rated 5 out of 5 stars

I ordered my products Monday morning and they arrived tuesday morning! If they don't have enough stock, I always get a phone call and we tweak my order a little (if needed, its very rare this happens)... See more

Company replied


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Tobacco Shop
  4. Vaporizer Store

About WizVape

Written by the company

WizVape offers premium vaping products at competitive prices. Our extensive collection includes the latest vape kits from all the best brands, over 2000 e-liquids in every flavour imaginable, prefilled pod kits, and nic salts from leading brands. We regularly feature exclusive deals and discounts across our entire range. Browse our online store for cheap prices and plenty of deals. Fast UK delivery available on all orders.

Shop by Category

Vape Kits E-Liquids Nic Salts Prefilled Pod Kits

Shop by Deals

5 for £40

Big puff prefilled pod kits from IVG, Lost Mary and more

5 for £50

Big puff prefilled pod kits from Hayati, Insta Max and more

5 for £11

Nic salt e-liquids from Elux, IVG and more

10 for £16

Nic salt e-liquids from Elfliq, Maryliq and more

Delivery Information

Royal Mail 24 Hour Tracked

1-2 Working Days

Enjoy tracked delivery with same day dispatch available Monday to Friday for orders made before 4pm (excluding Bank Holidays). £2.99 or FREE for orders over £25.

DPD Next Day

1 Working Day

DPD tracked delivery service with a convenient 1-hour time window. We offer same-day dispatch for orders placed before 3pm from Monday to Friday, ensuring delivery from Monday to Friday, excluding Bank Holidays. Terms apply*

Our shipping promise

Free shipping on orders over £25

Get same day dispatch up to 5PM with free delivery on orders over £25

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,067)

341 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Very good service! Very quick deliver
Very impress ! Thank you guys

27 March 2026
WizVape logo

Reply from WizVape

Dear Joaquim,

Thank you for your fantastic feedback. We’re thrilled to hear that you were impressed with our service and very quick delivery. Your support truly means a lot to us!

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

As always great products and very quick…

As always great products and very quick delivery. Would definitely recommend

24 March 2026
WizVape logo

Reply from WizVape

Dear Mark,

Thank you for your continued support and kind feedback. We’re delighted to hear that you’re consistently happy with our products and very quick delivery. Your recommendation truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, cheap price

22 March 2026
WizVape logo

Reply from WizVape

Dear Reece,

Thank you for your feedback. We’re delighted to hear that you were happy with our fast delivery and competitive pricing. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great service

Great service easy to use website and cheaper than anybody else would recommend

20 March 2026
WizVape logo

Reply from WizVape

Dear Ann,

Thank you for your wonderful feedback. We’re delighted to hear that you found our website easy to use and were happy with our competitive pricing. Your recommendation truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Top service and will be using again

Top service and will be using again

17 March 2026
WizVape logo

Reply from WizVape

Dear Christopher,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our service and that you’ll be using us again. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

The website is easy to use

The website is easy to use, they had everything I was looking for, and shipping was quick.

1 March 2026
WizVape logo

Reply from WizVape

Dear David,

Thank you for your wonderful feedback. We’re delighted to hear that you found our website easy to use, were able to find everything you were looking for, and that your order arrived quickly. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Nest day delivery great communication

Nest day delivery great communication

13 March 2026
WizVape logo

Reply from WizVape

Dear Carol,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our next-day delivery and great communication. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction, and fast delivery 👌

22 February 2026
WizVape logo

Reply from WizVape

Dear Cjon Dey,

Thank you for your kind feedback. We’re delighted to hear that you had a smooth transaction and fast delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Quick service

Quick service. Fast delivery. Would recommend

24 February 2026
WizVape logo

Reply from WizVape

Dear Kathryn,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our quick service and fast delivery. Your recommendation is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Very fast dispatch!

I ordered early evening and the parcel arrived early the next morning. Incredible service and great price too!

6 March 2026
WizVape logo

Reply from WizVape

Dear Gary,

Thank you for your fantastic feedback. We’re delighted to hear that your order arrived so quickly and that you were pleased with both our service and pricing. Your support truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 4 out of 5 stars

Price unbeatable

Price is unbelievable delivery great and tracking with great company yo order with.
Definitely recommend

6 March 2026
WizVape logo

Reply from WizVape

Dear Andrew,

Thank you for your fantastic feedback. We’re delighted to hear that you’re happy with our pricing, delivery, and tracking service. Your recommendation truly means a lot to us, and we appreciate your support.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Received super fast and well packaged

Received super fast and well packaged

18 February 2026
WizVape logo

Reply from WizVape

Dear Jason,

Thank you for your kind feedback. We’re delighted to hear that your order arrived super fast and was well packaged. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

I have to say that this is the only…

I have to say that this is the only company that I have had business with who are true to there word, they go above and beyond to help you and so polite and professional , tbh I don’t know how they put up with me constantly emailing them for advice they respond straight away.

3 March 2026
Unprompted review
WizVape logo

Reply from WizVape

Dear Maggie,

Thank you so much for your incredibly kind words. We’re truly grateful for your feedback and are delighted to hear that you feel supported and valued. Please don’t ever worry about reaching out, we’re always happy to help and provide advice whenever needed. Your trust and continued support mean the world to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great prices and great serve and quick…

Great prices and great serve and quick delivery would highly recommend

3 March 2026
Unprompted review
WizVape logo

Reply from WizVape

Dear Jon,

Thank you for your wonderful feedback. We’re delighted to hear that you’re happy with our pricing, service, and quick delivery. Your recommendation truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great price and quick delivery

Great price and quick delivery, would definitely purchase again

26 February 2026
WizVape logo

Reply from WizVape

Dear Melanie,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our pricing and quick delivery. We look forward to serving you again in the future.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery great deal value for money

22 February 2026
WizVape logo

Reply from WizVape

Dear Shirley,

Thank you for your feedback. We’re pleased to hear that you were happy with our very quick delivery. Your support is truly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Cost and prompt delivery

23 February 2026
WizVape logo

Reply from WizVape

Dear Peter,

Thank you for your feedback. We’re delighted to hear that you were happy with our pricing and prompt delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 2 out of 5 stars

I keep receiving emails for offers but…

I keep receiving emails for offers but when I search there is never an offer for the e-liquid I prefer nor do any discount codes work. I rang the site as I am a regular buyer, they advised that there was no offers on however they would see what they could do and call me back. No callback received which was disappointing. Still the service other than this is great and the prices are already very low

22 February 2026
WizVape logo

Reply from WizVape

Dear John,

Thank you for your honest feedback and for being a regular customer, we truly appreciate your continued support.

We would like to clarify that we only send discount codes when there is a specific offer running. If you receive a promotional email, the code included should be valid for the products included in that particular promotion. We’re sorry to hear that you did not receive a callback as advised, we completely understand how that could be disappointing.

If you ever receive a code that does not seem to be working, please feel free to email us at info@wizvape.co.uk
or message us on WhatsApp at 07450981838, and we will be more than happy to look into it and take care of it for you.

Thank you again for your feedback and support.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Very quick service

Very quick service

20 February 2026
WizVape logo

Reply from WizVape

Dear Karen,

Thank you for your feedback. We’re pleased to hear that you were happy with our very quick service. Your support is truly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Very good service and fast delivery

Very good service and fast delivery

20 February 2026
WizVape logo

Reply from WizVape

Dear Yvonne,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our service and fast delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

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