Hi Let me start off by saying that our experience with Vivian was exceptional. The work done was great and we were walked through each step and believe me, we needed some guidance. We came by Wizfair... See more
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Company details
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Wizfair Travels Deals in Domestic & International Flights & Packages At Affordable Price.
Contact info
33 S Wood Ave, Suite-600, 08830, Iselin, United States
- 1-855-949-3247
- info@wizfairtravels.com
- wizfairvacation.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 3% of negative reviews
Typically replies within 24 hours
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Amazing Services and great Value for…
Amazing Services and great Value for Money. Customer Service was Superb. Tim was very patient and made sure that my issue gets resolved at the earliest. Great Experience
Spent the whole day trying to make that…
Spent the whole day trying to make that transaction go through with several different agents who wasn’t helpful. The whole day; from 8Am - 5pm I am going back and forth with these agents sending me the same payment link which was not working and they kept sending me the same link and accusing my bank. Until the best agent called me, I forgot her name, She is the best, she went straight to the point and sent me a good link which I was able to make the payment through. She was really helpful.
Nylah
Nylah,
Was my consultant she was absolutely great with all the support needed and she is the best with the work what she did to make my travel so comfortable.
Excellent Customer Service from Dean
I had to change my flight, and Dean was incredibly helpful throughout the process. He patiently answered all of my questions and assisted me with changing my flight.
SCAM COMPANY -- do not use under any circumstance.
Hidden $80 non-refundable fee they scam you with. Company is based out of India. Do not use them under any circumstance, you will pay more for a worse experience. This is a fake company designed to function as a pointless middleman between you and the airline where they weasel their way in to steal money from you.
Very helpful and had good booking…
Very helpful and had good booking experience with Elena .She helped me in making booking very easily
Great customer experience with Mandy!
Mandy helped me with my book…
Mandy helped me with booking my reservation when I had trouble with the payment. Thank you! Appreciate the great service!
Excellent Customer service
Excellent Customer service for flight booking.
Mandy provided great support
Mandy provided great support. The support was quick and effective
WARNING
WARNING: "FlexiFly Plus" is a deceptive trap. Do not buy!I am writing this to warn other travelers about Wizfair's $99 "FlexiFly Plus" (or Flexi Plus) add-on package. During the checkout process, the site uses misleading marketing to make you believe you are purchasing price-drop protection (reissuing your ticket if fares drop) and a $125 cash discount or waiver toward flight changes and cancellations. This is entirely false. This $99 fee ONLY waives Wizfair's internal, arbitrary customer service processing fees. It does absolutely nothing to cover or waive actual airline change fees, airline cancellation penalties, or ticket fare differences.When I realized the interface was intentionally misleading and requested a refund immediately after booking, customer service (agent "Billy") flatly refused, stating the $99 is strictly non-refundable under any circumstance. They pocket your money instantly for a service that provides zero actual airline protection. I have filed formal complaints with Consumer Protection Ontario, TICO, and am disputing the charge with my bank. Avoid this company and book directly with the airline instead!
My flight was canceled and Wizfair was a life saver!
At JFK and my flight was canceled at 1:00 in the morning. I called Wizfair where I booked my ticket and talked with Karl. He was able to get me on another flight the next day. He was so nice. There was no charge for rebooking. I really appreciate Karl working on my behalf. I would definitely use Wizfair again.
Elena was like good at handling my…
Elena was like good at handling my situation
Nylah was super helpful in sorting out…
Nylah was super helpful in sorting out a flight mixup and I was able to be helped in under 5 mins!
Mandy was very helpful and prfessional
Mandy was very helpful and prfessional. thanks
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