Wizfair Travel Reviews 

1,237
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 543 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their exceptional helpfulness, professionalism, and efficiency in resolving issues. Many people highlight the ease and seamlessness of the booking process, appreciating the clear explanations and responsive customer support for a stress-free experience. However, some customers also noted significant issues with their bookings, including flights changed without consent, leading to longer travel times. A few people reported misleading interfaces or fees, and some found customer support unhelpful when trying to resolve booking problems, sometimes resulting in invalid bookings or higher prices.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, patience, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting quick responses and... See more

Service

Reviewers highlight positive aspects of service, often praising the speed, efficiency, and helpfulness of the... See more

Booking process

Customers had positive experiences with the booking process, often highlighting the ease and... See more

User experience

People report positive experiences with the user experience, with many finding the process smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Let me start off by saying that our experience with Vivian was exceptional. The work done was great and we were walked through each step and believe me, we needed some guidance. We came by Wizfair... See more

Rated 5 out of 5 stars

Excellent post-sale support. Will helped me tremendously and handled everything with great professionalism and efficiency. Thanks to his support, I was able to arrive on time without any issues. He... See more

Rated 5 out of 5 stars

What I liked most was that the call was picked up and answered on a Sunday afternoon within 5 rings and attended to by Mr Daikho Moore very courteously . Did a quick cross check of my credentials and... See more

Rated 5 out of 5 stars

I had a great experience using this company.,Specially Daiko Moore was very helpful.The booking process was simple and straightforward, and everything was clearly explained. Customer service was respo... See more


Company details

  1. Travel Agency

Written by the company

Wizfair Travels Deals in Domestic & International Flights & Packages At Affordable Price.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,237)

526 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service, Mandy did great making sure my ticket was booked and gave me the confirmation and make sure the flight was sorted. Thank you Mandy for your help

13 July 2026
Unprompted review
Rated 5 out of 5 stars

The experience was really good

The experience was really good, Mandy helped me sort out getting my boarding pass sorted in a expedited manner and processed my payment to not miss my flight after missing my flight with another airline.

12 July 2026
Unprompted review
Rated 4 out of 5 stars

Helpful Service from Dexter

Dexter was helpful in assisting me change my flight. I experienced other issues with this transaction and experience that were not his fault, which is the reasoning for my lowered rating, but he did everything he could and I appreciate him.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I had an excellent experience with this company while resolving an issue with my ticket. A special thank you to Daikho, who spent hours helping me work through everything with incredible patience, kindness, and professionalism. He was gentle, understanding, and even managed to make me laugh during what could have been a very frustrating situation. His dedication to helping me find a solution did not go unnoticed. Thank you, Daikho, for going above and beyond!

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Dexter was extremely helpful

Dexter was extremely helpful. Stayed on call till the problem was fixed. I even wrote the wrong email and he realized it was spelled wrong because it had my name in it and then fixed it

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Mandy was great

Mandy was great, he assured me that if we can not get on with our Carryon suitcases as it says on the ticket I can pay and they will refund me back the cost. Very fast service, and very helpful!

10 July 2026
Unprompted review
Rated 1 out of 5 stars

Bait and switch FRAUD!

Bait and switched ticket to a different departure airline without my permission, then sent an email stating that the "schedule" changed. This was after they had aggressively canceled my first order and tried to change my second ticket purchase by harassing me over the phone numerous times a day to get me to pay $500 more for a different ticket. Said that my original flight was no longer available when it still was. Scammers, fraudsters and very manipulative harassment tactics. Stay away!!

8 July 2026
Unprompted review

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