Smooth and easy process for financing the car. I have just started the finance period so this rating is based on the finance process and not on the customer services after financing... as I don't have... See more
Company replied
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Review summary
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Wisr made the process of getting finance for my new car really simple and stress-free. The application was easy, communication was clear, and everything moved quickly. I felt supported the whole way t... See more
Company replied
My experience was flawless really I passed on what I was looking for any details required and asked for a few options to consider. I received options and advised of differences to think about b... See more
Company replied
Company details
- #21 of 28 best companies in Non-Bank Financial Service
Written by the company
Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.
Contact info
Level 9, 333 Kent Street, 2000, Sydney, Australia
- 1300992007
- contact@wisr.com.au
- wisr.com.au
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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I signed a loan contract for monthly…
I signed a loan contract for monthly repayments with the broker from horizon finance, and the wisr team set it up as a weekly repayment plan which has wisr violating there own contract. Wisr have not got back to.me or my broker if the matter is fixed. I changed in the wisr portal on advise from horizon. But this is a extremely poor effort from wisr and I will be recommending to people asking me that they don't use wisr
20 October 2025
Reply from Wisr Finance
Hi Scott,
Thank you for providing this feedback.
Customer experience is very important to us and we've noted your feedback. Once again, thank you for taking the time to provide your review.
Warm regards,
Team Wisr
Straight forward
Straight forward, easy platform for uploading documents, clear communication throughout the application and settlement process.
21 October 2025
Reply from Wisr Finance
Awesome, great to hear it.
From time of applying for the loan to…
From time of applying for the loan to being approved in a matter of a couple of days, was absolutely fantastic, would recommend you guys to other people.
10 October 2025
Reply from Wisr Finance
Thanks for your feedback Christopher. It's great to hear about your fast and easy experience.
Wisr made the pGreat experience financing my new carrocess of getting…
Wisr made the process of getting finance for my new car really simple and stress-free. The application was easy, communication was clear, and everything moved quickly. I felt supported the whole way through, and I really like how transparent and straightforward the process was. Highly recommend!
16 October 2025
Reply from Wisr Finance
Thanks, Codie. Great to hear we made it easy for you.
Reply from Wisr Finance
Thanks for the wonderful feedback, Peter. All the best.
Reply from Wisr Finance
Wow, we love to hear this feedback. Thanks for sharing your experience, Rose.
Reply from Wisr Finance
Thanks, Tracy. Great to hear we made it easy for you.
Thank you Wisr.
I found that Wisr was very helpful made it all come together easily. Give wisr a call you won't be disappointed.
9 October 2025
Reply from Wisr Finance
Thank you for sharing your experience. Happy to hear we could help.
WISR - great to deal with
Great and easy to deal with. Fantastic rates, saving over 12.5%
26 September 2025
Unprompted review
Reply from Wisr Finance
Nice one, Sandra! Thanks for sharing you experience.
Reply from Wisr Finance
Thanks, Adam. Great to hear we made it easy for you.
Quick & communicative
Great communication when trying to get everything sorted, and overall quick experience.
24 September 2025
Reply from Wisr Finance
Thanks for your feedback Adam. It's great to hear about your fast and easy experience.
Your rep was misleading in what the…
Your rep was misleading in what the offer what was, once I committed it was different. When I brought up the issue there was no admission to anything they could have done differently, which was mind blowing. Concerning.
24 September 2025
Reply from Wisr Finance
Hi Peter,
Sorry we weren't able to meet your expectations. If you’d like to chat about this further you can get in touch with us on 1300 992 007 or email us at contact@wisr.com.au Thank you for taking the time to provide this feedback.
Team Wisr.
I am a happy customer.
The process was thorough, quick and good for me as I was needing some finance to move my business forward, and Wisr were happy to help. They delivered on time and with options that when the business develops as quickly as I hope, I can also fulfil my obligations to them quickly. I am very happy!
18 September 2025
Reply from Wisr Finance
Thanks for the wonderful feedback, Paul. All the best.
From start to finish AWESOME
From start to finish AWESOME
And to the broker that put me onto you guys
Well done team
19 September 2025
Reply from Wisr Finance
Very happy to hear this, Nathan. Thanks for sharing.
Reply from Wisr Finance
Thanks Christopher. Great to hear about your experience.
Everything went so smoothly and quick
Everything went so smoothly and quick
Great Company to borrow from
19 September 2025
Reply from Wisr Finance
Thanks, Jason. Great to hear we made it easy for you.
Easy to use app
Very easy to send the documents needed. And once I had the app it is so easy to update any information and payments.
17 September 2025
Reply from Wisr Finance
Thanks, Gavin. Great to hear we made it easy for you.
Can not access my dashboard
Can not access my dashboard, ive sent email to ask for help.
12 September 2025
Mark was excellent in his customer…
Mark was excellent in his customer service, done great job in getting my finance in place
12 September 2025
Reply from Wisr Finance
Wow, we love to hear this feedback. Thanks for sharing your experience, Alexander.
Reply from Wisr Finance
Thanks Rachele!
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