Smooth and easy process for financing the car. I have just started the finance period so this rating is based on the finance process and not on the customer services after financing... as I don't have... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wisr made the process of getting finance for my new car really simple and stress-free. The application was easy, communication was clear, and everything moved quickly. I felt supported the whole way t... See more
Company replied
My experience was flawless really I passed on what I was looking for any details required and asked for a few options to consider. I received options and advised of differences to think about b... See more
Company replied
Company details
- #21 of 28 best companies in Non-Bank Financial Service
Written by the company
Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.
Contact info
Level 9, 333 Kent Street, 2000, Sydney, Australia
- 1300992007
- contact@wisr.com.au
- wisr.com.au
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to deal with and prompt…
Easy to deal with and prompt communication. Able to speak to a real person throughout the application too.
1 December 2025
Reply from Wisr Finance
Thanks, Mick. Great to hear we made it easy for you.
Effortless to arrange loan
Effortless to arrange loan
Prompt and clear advice , great customer service
11 November 2025
Reply from Wisr Finance
Thanks for the wonderful feedback, David. All the best.
Reply from Wisr Finance
So glad to hear you're making the most of Wisr App! Thanks.
The loan was processed very fast
The loan was processed very fast, and the service was extremely professional and friendly. WISR understood my circumstances providing me with all options available providing an affordable loan. Thank you very much
18 November 2025
Reply from Wisr Finance
Thanks for your feedback Trevor. It's great to hear about your fast and easy experience.
Reply from Wisr Finance
Thanks for the review, David.
Reply from Wisr Finance
Thanks, Joshua. Great to hear we made it easy for you.
Reply from Wisr Finance
Thanks for your feedback natalie. It's great to hear about your fast and easy experience.
Reply from Wisr Finance
Awesome, great to hear it Karen.
No mucking around straight foward
No mucking around straight foward
They do what they say
13 November 2025
Reply from Wisr Finance
Thanks Wayne. Great to hear about your experience.
Online and prompt
Online and prompt. Impresssed by the online certification and signing process
9 November 2025
Reply from Wisr Finance
Thanks for the wonderful feedback, Rod. All the best.
Wisr is a really good company and…
Wisr is a really good company and choice In my eyes it’s has been very successful for me although still trying to figure the app out
6 November 2025
Reply from Wisr Finance
Awesome, great to hear it Kaleb.
Reply from Wisr Finance
Happy to hear we could help. Thanks for sharing your experience.
Excellent experience very helpful and…
Excellent experience very helpful and professional staff and service vary Happy customer,Thank you Wisr
3 November 2025
Reply from Wisr Finance
Thanks for your review, Raymond. Great to hear about your experience with our team. They love helping.
Easy contact and response was fast and…
Easy contact and response was fast and professional very satisfied
31 October 2025
Reply from Wisr Finance
Thanks, Grant. Great to hear we made it easy for you.
Great experience very easy with Shadi…
Great experience very easy with Shadi working for me.Highly recommend
28 October 2025
Reply from Wisr Finance
Happy to hear we could help. Thanks for sharing your experience.
Overall a good process
Overall a good process. I went through a broker so it was easier but ended up quite lengthy, made by the banks and their slow response to requests.
28 October 2025
Reply from Wisr Finance
Thanks for your review Trang!
Wisr was quick to respond and made the…
Wisr was quick to respond and made the process easy
28 October 2025
Reply from Wisr Finance
Thanks, Andrea. Great to hear we made it easy for you.
Reply from Wisr Finance
Thanks for your feedback Timothy. It's great to hear about your fast and easy experience.
Quick and easy process
Funds were released within 48hrs of application allowing us to secure the purchase of our Caravan. Would recommend Wisr as a finance company.
16 October 2025
Reply from Wisr Finance
Very happy to hear this, David. Thanks for sharing.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.