Wine Tourism Global Reviews 82

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Wine tourism linked me with a local group that I did not find online. The guide was wonderful and adjusted to our flight arriving an hour early. I will use Spanish tours again!

Rated 5 out of 5 stars

George Green did a wonderful job with his explanations of the history, geography and culture of of the western Cape wine regions. And he didn’t just drive, he knew the wineries, their history, their v... See more

Rated 5 out of 5 stars

We had an amazing wine tour with Winetourism.com. Everything was perfectly organized, and our guide Rodrigo made the day unforgettable — especially the thoughtful birthday surprise! The winery we visi... See more

Rated 5 out of 5 stars

the experience was AMAZING. From the original email enquiry to the actual tour. Responses to the initial enquiry were prompt and VERY helpful. Raphael our guide was great with his communication, sendi... See more

Company replied

Company details

Written by the company

The largest global online booking platform that offers a variety of tours and activities for wine lovers around the world. Wine Tourism. com started as an idea in 2018 to help wineries market their wine tourism experiences online. Many wineries offer great wine tastings, vineyard tours, and other fantastic activities and we make it easy for visitors to find these experiences. We offer wine experiences in over 40+ countries, including France, Italy, Spain, Germany, USA and South Africa. Head office in Stockholm with subsidiary offices around the globe.


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4.6

Excellent

TrustScore 4.5 out of 5

82 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Easy to use website

Easy to use website, very informative and great experience at the Nabal winery in Burgos, Spain. I can highly recommend. There was a problem with the time we chose but we were contacted the next day with alternative time so quickly sorted. Looking forward to our next vineyard.

27 July 2023
Unprompted review
Wine Tourism Global logo

Reply from Wine Tourism Global

Thank you very much for you kind review. We look forward to your next vineyard experience.

Rated 5 out of 5 stars

Amazing experience

We had an amazing experience in this tour. Our tour guide, Spyros, was helpful and really polite. We do recommend this tour. The selection of places to visit is just perfect.

26 July 2023
Unprompted review
Wine Tourism Global logo

Reply from Wine Tourism Global

Thank you for your great review.

Rated 5 out of 5 stars

I highly recommend this website…

I highly recommend this website for all wine travelers, they offer an amazing service and also had a wide range of experiences to choose from around the world. Really informative website that offers valuable information about the region and also gives a good insight into what to expect from your experience.

23 July 2023
Unprompted review
Wine Tourism Global logo

Reply from Wine Tourism Global

Thank you for your sincere review.

Rated 5 out of 5 stars

I love the support I had from the…

I love the support I had from the representatives. They way they choosing the right words or content, or helping to make the correct decision. Thank you

28 June 2023
Unprompted review
Wine Tourism Global logo

Reply from Wine Tourism Global

We are have to have been able to help you. We appreciate your review.

Rated 5 out of 5 stars

I always use this website

I always use WineTourism.com for my wine tour, easy fast and I don't have to worry, just enjoy the wine!

7 May 2023
Unprompted review
Wine Tourism Global logo

Reply from Wine Tourism Global

Thank you for your kind review. Here is to many more amazing wine experiences.

Rated 1 out of 5 stars

Winetourism.com advertises a tour of…

Winetourism.com advertises a tour of the Chateau Mukhrani Winery and Estate in Georgia on its site suggesting available slots without any advance notice (as close as the next day) for a price of 56Euros/ adult. Upon contacting and visiting the winery directly, they said they were full for the next month and that they have no provision for online bookings via winetourism. Beware of this website, folks - its credentials are questionable!

25 June 2023
Unprompted review
Wine Tourism Global logo

Reply from Wine Tourism Global

Dear Casti,

We appreciate this opportunity to clarify your doubts with regard to the booking you have made with us to Chateau Mukhrani.

To start with, we partner with 3000+ wineries & wine guides. Contrary to what you call "on its site suggesting available slots without any advance notice (as close as the next day)", we work with the most wineries based on "reservation upon prior confirmation" model meaning wineries indicate their typical schedule in their profile, however any booking request must be confirmed based on real time winery's availability. To assure you, we kindly invite you to read the content of the emails you received during the booking process and the Booking Terms on our website.

As in case of your reservation, Chateau Mukhrani was unavailable on the initially requested time and suggested you another time for the visit which you declined thus your booking request was canceled. The winery is fully aware of our partnership: once received your review, we immediately contacted the winery to figure out the case. The winery manager let us know that they have a big team and some team members might be not aware of the cooperation they have with us which is reasonable as we are in touch with the manager responsible for the cooperation with the travel platforms like ours.

In order to facilitate the fast booking process, we recommend to check our "Instantly Bookable" experiences - those that are immediately confirmed and don't need prior confirmation from the winery. For any other questions - we encourage you to get in touch with us at booking@winetourism.com - we are always happy to connect wine lovers with best wine discoveries around the world.

Rated 5 out of 5 stars

Good offering and service :)

Very good site to find out about high quality wine offers in various regions! Couldn't find any offers through my own research that weren't already present on the site anyway.

The service was also great! We reserved a wine tasting, which unfortunately was no longer available from the winery. Money was returned immediately, including a friendly reply with several alternative suggestions :)

17 May 2023
Unprompted review
Wine Tourism Global logo

Reply from Wine Tourism Global

Thank your for your kind words. We are sorry your preferred visit was not available at the time. We hope to provide better service in the future.

Rated 1 out of 5 stars

Failed to organise my tour...

Failed to organise the tour I had booked as they couldn't contact the winery... Then they waited 2 months until I chased them to check in on the booking (as I had not heard anything from them), until they let me know that it was cancelled.
Poor experience, safer options out there.

8 February 2023
Unprompted review
Wine Tourism Global logo

Reply from Wine Tourism Global

Hello Howard, we would like to apologize that you had a poor experience with us regarding your booking for visit at one of our partner wineries.

Although we try to make sure 100% of orders made through our site are completed, there are some cases where we due to some unforeseen circumstances, our partner wineries are unavailable, even for us to contact.

We work with new systems to make sure we do not have these cases at all, but it does happen sometimes, and we are really sorry that you had to face the inconvenience. We would like to offer you a virtual winery tour as a form of apology and if possible, we would also like to help you find a tour in a different winery nearby on the day you planned your visit.

Please contact us and give us a chance to make it up to you for the problems you have had to face.

Rated 5 out of 5 stars

winetourism.com is a wonderful site

winetourism.com is a wonderful site. If you want to visit any winery in Portugal, France and Spain then you have to check the winetourism.com before visiting these places . I always use winetourism.com to reserach details about new wine regions I visit. It's a really great resource for this and help me plan a lot of my trips around both Portugal and Spain.

1 January 2023
Unprompted review
Wine Tourism Global logo

Reply from Wine Tourism Global

Grateful for your review! Delighted to have assisted in planning your wine adventures.

Rated 5 out of 5 stars

Enthralling experience via winetourism.com

Seriously, winetourism.com was such a savior! Last month, I and my friends were on a Europe trip, and being a wine lover, "visiting one of the classic wineries" was one last thing on our bucket list. As we were short of time, we somehow came across winetourism.com. We were fascinated by the thousands of options that were placed before us by this platform. As we were navigating through the website, we were quite surprised by how easy it was to book an experience. Moreover, our visit confirmation was sent to us the same day by the team! Not to mention the fantastic tour and tasting experience that we had at the winery itself!

16 December 2022
Unprompted review
Wine Tourism Global logo

Reply from Wine Tourism Global

Thank you for your kind words! We're thrilled to have been a part of your memorable wine tour experience in Europe. Cheers to unforgettable journeys!

Rated 5 out of 5 stars

Great experience!

I recently booked visits at amazing wineries in Puglia with my friends. The customer service was great and the wine tasting and tours experiences was in line with my expectations even better.

16 January 2023
Unprompted review
Wine Tourism Global logo

Reply from Wine Tourism Global

We are glad to have helped you book wineries in Puglia. Thank you for reviewing us.

Rated 5 out of 5 stars

Great site for wine and travel lovers!

I always use winetourism.com to reserach details about new wine regions I visit. It's a really great resource for this and help me plan a lot of my trips around both Portugal and Spain.

15 January 2023
Unprompted review
Wine Tourism Global logo

Reply from Wine Tourism Global

Thank you for the great review, we are happy we could help.

Rated 5 out of 5 stars

Booked via Winetourism.com and had a…

Booked via Winetourism.com and had a great booking experience and a great visit at several Italian wineries. Next time i will log in since I noticed second time I booked that I can track my visits if I use the log in version interface.

28 October 2022
Unprompted review
Wine Tourism Global logo

Reply from Wine Tourism Global

Thank you for you kind review.

Rated 1 out of 5 stars

DO NOT USE WINETOURISM

DO NOT USE WINETOURISM. I booked and paid 30 Euros for a wine tasting and tour at a vinyard in Alsace. When we (3 persons) met up, the visit was not arranged and we did not receive a tour or introduction as paid for. The person in charge checked their emails etc. and made inqueries on a booking from Winetourism, and the conclusion stands firmly that the vinyardhad not received any message or order confirmation on the matter. I contacted WInetourism by email the same day, but I have still not received any response or got my payment refunded. I have also tried to pnone Winetourism, but rceived this message: "The dialed number does not exist".

Updated review per 6 December 2023: I was never contacted by Winetourism, although the company claims so in their repply. I shall be pleased to receive the refund and I will report on the future progress, if any.

28 October 2022
Unprompted review
Wine Tourism Global logo

Reply from Wine Tourism Global

Hello Ole, We are sorry for the terrible experience you had booking wine tours with us. We did review your situation a long time back and we did send you alternatives and also the refund was made after the cancellations. However, we never received a reply from you.

Your feedback has been helpful for our development and how we maintain communication with all our partner wineries to avoid the situation you faced. We do sincerely apologize for all the inconvenience caused to you.

Rated 5 out of 5 stars

Good company!

Good company! Booked a wine tour through them this July in Portugal. Booking was easy and efficient.
The representative of the company even called me to check if we received the confirmation in time.
The actual tour was amazing.

18 August 2022
Unprompted review
Wine Tourism Global logo

Reply from Wine Tourism Global

Thank you for your kind review.

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