Wine Tourism Global Reviews 82

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Wine tourism linked me with a local group that I did not find online. The guide was wonderful and adjusted to our flight arriving an hour early. I will use Spanish tours again!

Rated 5 out of 5 stars

George Green did a wonderful job with his explanations of the history, geography and culture of of the western Cape wine regions. And he didn’t just drive, he knew the wineries, their history, their v... See more

Rated 5 out of 5 stars

We had an amazing wine tour with Winetourism.com. Everything was perfectly organized, and our guide Rodrigo made the day unforgettable — especially the thoughtful birthday surprise! The winery we visi... See more

Rated 5 out of 5 stars

the experience was AMAZING. From the original email enquiry to the actual tour. Responses to the initial enquiry were prompt and VERY helpful. Raphael our guide was great with his communication, sendi... See more

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Company details

Written by the company

The largest global online booking platform that offers a variety of tours and activities for wine lovers around the world. Wine Tourism. com started as an idea in 2018 to help wineries market their wine tourism experiences online. Many wineries offer great wine tastings, vineyard tours, and other fantastic activities and we make it easy for visitors to find these experiences. We offer wine experiences in over 40+ countries, including France, Italy, Spain, Germany, USA and South Africa. Head office in Stockholm with subsidiary offices around the globe.


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4.6

Excellent

TrustScore 4.5 out of 5

82 reviews

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Rated 5 out of 5 stars

the experience was AMAZING

the experience was AMAZING. From the original email enquiry to the actual tour. Responses to the initial enquiry were prompt and VERY helpful. Raphael our guide was great with his communication, sending through his list of places for lunch and pick up times etc. He confirmed a couple of times our tour details. He was friendly and attentive, and we felt valued. We enjoyed the information he gave as he drove around. He made a very special treat for us even more special. WE are still talking about since arriving home.

15 November 2024
Unprompted review
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Reply from Wine Tourism Global

Thank you for your wonderful feedback! We’re happy you had an amazing experience. We hope to be able to help you in the future as well.

Rated 1 out of 5 stars

We had booked a private tour in Croatia.

We had booked a private tour in Croatia, it was confirmed Mar 5th.

1 week from departure we received a whatsapp message from the guide asking if we would be ok with 2 more couples being added to our private tour.

When we replied we would prefer to keep our tour private as booked over 5 months ago.

The guide just cancelled our booking. WineTourism called the cancelation due to unforeseen circumstances....more like ditching a confirmed booking for a last minute opportunity.

Now we are less than 1 week out from our trip without a tour for the day.

Nice way to treat customers.

27 August 2024
Unprompted review
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Reply from Wine Tourism Global

Dear Craig,

Thank you for taking the time to provide your feedback regarding your recent experience with WineTourism.com. I want to sincerely apologize for the inconvenience you faced with your private tour booking in Croatia.

This situation is highly unusual for us, and after thoroughly reviewing the case, I found that the issue arose from the guide's mismanagement of your booking. We understand that your tour was confirmed over five months ago as a private experience, and your expectation to keep it as such is completely valid. We regret that the guide's proposal to add more couples, followed by the sudden cancellation, caused such disappointment, especially so close to your departure date.

At WineTourism.com, we prioritize clear communication and fairness with our customers, and this situation does not reflect the level of service we strive to provide. The cancellation was indeed unfortunate, and we understand how frustrating it must have been to have your plans disrupted in this manner. We’ve followed up with the guide and have already disabled the booking widget, to prevent such cases in future.

Please know that we are committed to making things right. We have a range of partner tours that we would be happy to offer you as alternatives, and I would be glad to personally assist you in finding an option that best suits your preferences.

Once again, we deeply regret the inconvenience caused and appreciate your understanding.

WineTourism.com Customer Support Team

Rated 5 out of 5 stars

Great 2 day experience

Great 2 day experience, I had 2 days with different guides with 1 day in between. Visits included 5 wineries and the surrounding areas including viewpoint, monestary and restaurants.
My first visit in Galicia, and really enjoyed the tours by Carmela and Juanjo.
Booking via email was easy and they really helped with finding an agenda that worked.

14 August 2024
Unprompted review
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Reply from Wine Tourism Global

Thank you for your kind review! It’s great to hear that the itinerary and experiences met your expectations. We’re delighted to help make your first visit to Galicia so memorable.

Rated 1 out of 5 stars

Don’t waste your vacation

We booked a wineyard visit while traveling i Spain. The wineyard had open slots for the following day, so we expected this would be possible although it is clearly stated that a confirmation is necessary. But since there were open slots available for booked, we did not research any further. The following day - the day we were supposed to go to the wineyard at 16.00 - we still had not received a confirmation. So we called the support number. It turned out that the wineyard was NOT available!!! But WHY do they advertise free slots??? The alternatives suggested by winetourism.com were useless - we were travelling and dates kind of matter. And who would know whether the next available slot advertised, would also be turned down?

In the reservation it is stated that they reserve the money on your card. I told the support team, that I in turn need to know more than 2 hours in advance whether my reservation is confirmed. Had I not followed up myself, we would have wasted a day of our vacation on waiting for this borderline sham - and with them having the option of withdrawing money for it on a very short notice.

Needless to say, we will never attempt to book anything through this company again.

18 July 2024
Unprompted review
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Reply from Wine Tourism Global

Dear Kristine,

Thank you for your feedback regarding your booking. I am Momish, a customer support specialist at WineTourism.com.

On behalf of our team, I would like to apologize for the trouble you experienced with the booking request. This situation is not typical for us - after investigating the matter, I discovered that it occurred due to winery's outdated calendar.

We always encourage our partner wineries to keep their profiles up to date, including descriptions, locations, prices, and availability. Whereas the open slots in the calendar indicate the typical visit hours of the winery, we make it clear to our visitors at every step of the booking process that wineries must first confirm booking request. Typically, wineries need some time to respond to booking requests, and in case, when they are unable to accommodate the initial date, they may suggest an alternative - just as it happened with your booking request, we sincerely regret the disruption it caused to your travel plans. Alternatively, we do have partner wineries that work with instant availability meaning no waiting time for the visit confirmation is needed.

As for the pre-charge, you were fully refunded once the visit was canceled. We take your concern seriously and have already ensured that the availability for this winery is updated. From now on, booking requests for this winery are available with minimum 48 hours notice time.

Thank you for bringing this to the attention.

Rated 5 out of 5 stars

Incredibly easy and helpful and really…

Incredibly easy and helpful and really made our stay in Mosel wine country extroadinary. I would highly recommend this company to anyone traveling and interested in wine. I will certain use them again. I asked for a wine tasting and dinner one night and then two wine tastings another day and all were excellent and little bit different. My fellow travelers were impressed with my plans.

19 July 2024
Unprompted review
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Reply from Wine Tourism Global

Thank you for your kind words! We’re happy to have helped make your Mosel wine country experience excellent.

Rated 5 out of 5 stars

The entire booking and experience in…

The entire booking and experience in Bourdeaux was great from the booking process with Tamta, to the actual tour. I wanted a private tour for my party of 4 with wine tasting and lunch and Tamta crafted the perfect itinerary. She sent me a detailed itinerary and followed up with me until the day of my arrival. The tour itself with Cecilia and Emmanuel was fantastic. From the moment she arrived she was warm and welcoming and the vintage cars were so cute! Her knowledge of the region and information on all our questions helpful plus she spoke very good English. We had a full day tour and Cecilia was very accommodating to our needs and made sure we had time for everything we wanted.
I recommend their services and attention to detail and will use them again for future trips.

16 June 2024
Unprompted review
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Reply from Wine Tourism Global

Thank you for your wonderful review and we hope to assist you for future tours as well!

Rated 5 out of 5 stars

An amazing goldmine for people looking for wine tours!

I have been visiting winetourism.com for a few months now, and have had multiple interactions with their team members. Every single person I have interacted with has been a pleasure to deal with.

I can confidently say that winetourism.com is made up of a team with high integrity, where every member seems to be genuinely interested in ensuring that their customers have the best possible experience both in terms of the service they receive from winetourism.com and during the visits they make to any of the wineries that have signed up to be part of the network.

I can only imagine the massive effort that the winetourism.com team might have gone to that have chosen to become a part of their immensely vast network. The founders’ vision and mission are laudable in that they are bringing hardworking, passionate viticulturists and wine connoisseurs — wannabe and discerning & experienced — and nature lovers together in such a convenient and reliable manners. Whats off to the leaders for setting such a positive and service focused tone for their entire team.

The website is a rich assembly of quality vineyards, located in almost any nook and cranny of the world that a tourist might choose to go to. The choices are immense! I look forward to the day in the near future when I have the opportunity to create an entire trip for my family and me to one of the wine-countries of the world … maybe Italy or Spain or France or Austria … solely through winetoursim.com.

Keep up the good work, team!

4 June 2024
Unprompted review
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Reply from Wine Tourism Global

Thank you for your incredible review! We’re thrilled to hear such kind words about our team and our services. It’s truly rewarding to know our efforts to have made such a positive impression.

Rated 5 out of 5 stars

What a perfectly planned day

What a perfectly planned day! Before our tour even began we were emailed a detailed literary and map of the places we would be visiting and details about our tour guide and each vineyard. The tour was focused around us and what we wanted and we didn’t feel rushed and got to see and do more than I expected. Jerome our guide was also a wine maker and so he had extensive knowledge about the area and the wines we were tasting. He took all the wine we purchased and shipped to the US for us. It was wonderful to not have to worry about it. I think we bought 55 bottles. I would do it again the next time we visit France!

8 April 2024
Unprompted review
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Reply from Wine Tourism Global

Thank you for sharing your amazing experience! We’d be thrilled to assist you again on your next trip to France.

Rated 5 out of 5 stars

Remarkable Wine Tour Planning Platform!

I recently had the pleasure of using this platform to plan a wine tour, and I couldn't be happier with the experience. The tourism guides' content is simply outstanding – filled with insightful information about wineries, regions, and more. It made my trip planning a breeze, ensuring I could make the most of my vineyard visits.The guides provided an in-depth understanding of each winery's offerings, allowing me to tailor my visits to match my preferences perfectly
I highly recommend this platform to fellow wine enthusiasts and travelers.

16 December 2023
Unprompted review
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Reply from Wine Tourism Global

Thank you for your kind review!

Rated 1 out of 5 stars

Bad experience with them

Bad experience with them. They try to get as much money from you as possible. Try to reach out to winery directly if possible.

2 December 2023
Unprompted review
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Reply from Wine Tourism Global

Dear Primoz,

We appreciate your feedback and would like to take a moment to address your concerns. WineTourism.com operates as a marketplace where service providers set their prices, whereas we charge a service fee, which is a standard practice in many marketplaces across various industries.  

Our pricing structure allows us to connect wine lovers with a wide range of wineries across the world, offering different experiences and services. We aim to provide transparency in our pricing so that you can make informed choices that align with your preferences and budget. 

Additionally, it's important to note, our cancellation policy is publicly available on our website. We understand that circumstances can change, and plans may need to be adjusted. However, please keep in mind that our service providers invest time, effort, and resources in preparing for your visit. Therefore, in the event of a no-show or late cancellation, the payment is retained by the winery to cover these logistical costs. Moreover, from our side, we always try to negotiate with service provider if more flexible conditions for our customers could be applied but we do respect the decision of the wineries who subscribe to delivering the service in exchange for the guarantees of being remunerated respectively.

We value your feedback as it helps us improve our services. If you have any further questions or would like to discuss your specific experience, please don't hesitate to reach out to our team.

Warm regards,
WineTourism.com Team

Rated 5 out of 5 stars

Delicious Wine and Beautiful Ambiente

The Wine Tasting very nice! We booked it for our team of 20 people. Our guides were super friendly and explained some backgrounds before the tasting. The wine and antipasti were very tasty. Also the location was nice - a modern house including the wine manufacture and with a nice view over the wine yards. The hosts were super friendly as well - thanks for having us! Best wishes for the future!

21 October 2023
Unprompted review
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Reply from Wine Tourism Global

Thank you for the review of our partner guides!

Rated 5 out of 5 stars

Warm, welcoming & wonderful.

La Fábrica de Hojalata-Vineyard. Booked via WineTourism.com. This is definitely an isolated location, so maybe not the fastest route to a wine tasting, but well worth the effort. The history attached to the property is fascinating. The location itself; well, it is the fantasy location for so many people who aspire to own a rural vineyard. We all agreed that the host is exceptional. He made us feel so welcome, so relaxed and comfortable. I know he has done this many times, with many visitors, but really, it doesn't feel like that. It won't matter if you know a little or a lot (or nothing!) about wine, you will be welcome here. All the wines are natural and the property has been incredibly sensitively restored. We will remember this experience with great pleasure.

6 October 2023
Unprompted review
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Reply from Wine Tourism Global

Thank you a great review!

Rated 5 out of 5 stars

We were in southwest France trying to decide where to try wines!

We were in southwest France trying to determine what wineries to visit out of the hundreds around when I stumbled on Wine Tourism online. It made our choice so easy and was easy to book. We ended up bookin two tours through them. Wine Tourism made all the communication with the winery, too. Both tours we did were excellent and unique in their own way. We plan to use Wine Tourism again in the future.

11 October 2023
Unprompted review
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Reply from Wine Tourism Global

Thank you for your wonderful review!

Rated 5 out of 5 stars

Winetourism.com great help

Winetourism.com gave us excellent personal service when the first winery we tried to book failed to reply in a timely way. They intervened to get a definite answer, and helped us find an alternative.
One of their suggestions was Elena Fucci, which turned out wonderfully. Ms. Fucci is making superb Aglianico, and personally took us around the production site. Very knowledgeable, enthusiastic, and generous with her time. Thank you, winetourism.com.

17 September 2023
Unprompted review
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Reply from Wine Tourism Global

Thank you for a great review!

Rated 5 out of 5 stars

Great and reliable site for wine tours!

Excellent and reliable site for greatcwine tours! I recently booked two wine tours in Spain from this site and was very happy with both. They were quickly confirmed (timing of the second one was moved slightly later, but with that I got to be part of a fun group of 4 other wine enthusiasts which was great). Highly recommend this, and will use it myself in the futire also for other regions!

19 September 2023
Unprompted review
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Reply from Wine Tourism Global

Thank you for your kind review and recommendation!

Rated 5 out of 5 stars

Great recommendation, great wines!

We found some great recommendations from the Wine Tourism website including the amazing tour round the Maucoil vineyard which was really informative with a super tasty tasting afterwards! We also booked Château Fortia after seeing the advert on the site for them which was also a great 30 min tasting. Would highly recommend checking out Wine Tourism to arrange your day!

16 September 2023
Unprompted review
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Reply from Wine Tourism Global

Thank you for your wonderful review!

Rated 5 out of 5 stars

An educational and fun tour & tasting at Azienda…

Booked for tour & tasting at Azienda Agricola La Vinarte in Lanciano Abruzzo. We had a fantastic afternoon with a friendly, patient host for whom no question was silly.
The experience was incredibly educational and interesting and the wine superb.
We’ll be back to buy more

18 September 2023
Unprompted review
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Reply from Wine Tourism Global

Thank you for your kind review.

Rated 5 out of 5 stars

Very nice guided tour

Very nice guided tour. Interesting insight in their wine making. Super nice tasting.

15 September 2023
Unprompted review
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Reply from Wine Tourism Global

Thank you for your kind review.

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