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Wiggle 

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Bicycle Store
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See what reviewers are saying

Rated 3 out of 5 stars

Site works well except; as an Aussie targeted arm of CRC, showing whether a product is locally(Australia) stocked or not before purchase should be shown. The main reason to shop at Wiggle instead of C... See more

Rated 4 out of 5 stars

I ordered a dopper post and thats exactly what I got - happy with Wiggles service. Only four stars due to delivery stuff ups with local curier who obvoisly doesnt use Google. When things went wrong... See more

Rated 3 out of 5 stars

Have been dealing with Wiggle for many years and have always been satisfied with variety of products and brands, service and price. Availability of products has fallen off of late but put this down to... See more

Rated 5 out of 5 stars

Wow!! Ordered Friday...Arrived Tuesday afternoon. To regional country Australia from UK. Am I living in some kind of alternate universe?? It takes me a week to get a parcel or letter from the next tow... See more

Company details

  1. Bicycle Store
  2. Sporting Goods Store

About Wiggle

Written by the company

Having sold online bike parts and accessories for more than 10 years and having a deep history and passion for cycling, it's no wonder we are the one of the top global online cycle shops. Our expertise lies in offering incredible deals on a superb range of top quality road bikes, mountain bikes, bike parts and cycle accessories to buy, available with free delivery to Australia. You can direct your query by this form: http://www.wiggle.com.au/ContactUsForm.

Otherwise address any correspondence to our registered office address (There are no facilities for customer personal collections at this address.)
Wiggle Ltd
1000 Lakeside, Suite 310, Third Floor N E Wing Portsmouth
PO6 3EN

Contact info

  • 1000 Lakeside, Suite 310, Third Floor N E Wing, PO6 3EN, Portsmouth, United Kingdom

  • wiggle.com.au
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Have not received the item orders.

5 February 2023
Wiggle logo

Reply from Wiggle

Good Afternoon James, thanks for getting in touch with us.

We are sorry to hear you have not received your order. We would be happy to have this looked into further and to arrange a member of the team to reach out you to directly and help investigate this for you.

We apologies for any inconvenience this delay has caused you.

Kind Regards,
Your Wiggle Customer Service Team

Rated 5 out of 5 stars

I have purchased a number of things…

I have purchased a number of things from Wiggle, including a bike. Their service is exceptional and postage to Australia is always on time. My only criticism is that it seems to be a lucky dip if stock is available. I certainly recommended them. They are good!

2 February 2023
Unprompted review
Rated 1 out of 5 stars

ITEMS ORDERED HAVE NOT YET TURNED UP…

ITEMS ORDERED HAVE NOT YET TURNED UP AND TRACKING NUMBER IS VOID.

1 February 2023
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Reply from Wiggle

Good Morning Ian, thank you for taking the time to get in touch.

We are sorry to hear you have yet to receive your order and that the tracking is not working for you. We have arranged for a member of the team to reach out to you directly and help get this resolved as quickly as possible.

We apologise for any inconvenince this delay has caused you.

Kind Regards,
Your Wiggle Customer Service Team

Rated 2 out of 5 stars

Still waiting on delivery.

28 January 2023
Wiggle logo

Reply from Wiggle

Good Afternoon Phil, thanks for getting in touch.

We are sorry to hear your order was delayed and did not reach you in the expected timeframe, we understand how frustrating this must be and is not the level of service we expect for our customers. We will raise this further with the Courier. In the meantime, we can see the order was delivered to you today, as such we have processed a postage refund back to your original payment method. Please allow 3-5 working days for this to clear.

We apologise for any inconvenince caused.

Kind Regards,
Your Wiggle Customer Service Team

Rated 5 out of 5 stars

Excellent Service

Product was excellent and delivery was amazing, ordered shoes on a Saturday and were delivered to Perth West Australia on the following Thursday!

27 January 2023

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