Wholesale Payments Reviews 

859
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 292 reviews, reviewers overwhelmingly had a great overall experience with this company. Customers frequently praise the exceptionally helpful staff and dedicated support agents for making account setups and daily business transitions remarkably smooth and efficient. Consumers consistently highlight the exceptional customer service quality, noting that representatives are always highly knowledgeable, professional, and quick to resolve any questions or operational concerns. Some reviewers were not happy with unexpected charges, cancellation fees, and issues regarding contract terms. A few people also mentioned significant difficulties with initial commitments, communication barriers, poor support responses, and challenges regarding extra billing amounts.

What people talk about most

Staff

Clients share profound satisfaction with the staff, frequently highlighting helpful, professional... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising knowledgeable support agents... See more

Service

Customers had positive experiences with service, frequently highlighting professional and helpful... See more

Payment

Reviewers mention ambiguous feedback about payment, with some consumers praising the professional treatment... See more

User experience

Users describe positive interactions with user experience, noting that staff members are helpful and make the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although wholesale wasn’t compatible with MADAM VIBEZ LLC. I must appreciate the Support Agent Ashley Martinez for taken the time to go through my case and explaining what went wrong and fixing it. S... See more

Rated 5 out of 5 stars

I HAVE HAD NOTHING BUT PROFFESSIONAL AND COURTESE TREATMENT SINCE SWITCHING TO WHOLSALE PAYMENTS. KATELYN BAKER AND SCOTT HECK HAVE BEEN ABLE TO ANSWER EVERY QUESTION AND ELIMINATE EVERY CONCERN. MY T... See more

Rated 5 out of 5 stars

Candace Cisneros called to welcome us to Wholesale Payments. She was very pleasant to talk to & seemed eager to help us however might we need. She followed up by sending me an email with informati... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5 STARS AND BEYOND! Tabitha Brantley at Wholesale Payments was absolutely outstanding! She made switching FAITH DRIVEN MARKETING's banking from Regions to Bank of America incredibly easy... See more


Company details

  1. Payment Service

Written by the company

Wholesale Payments is a one-stop payment processing company that provides low processing rates, cutting-edge technology, and excellent customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

859 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(859)

289 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

In a very frustrating situation…

In a very frustrating situation allencia hurd was able to handle my complaint with grace an professionalism making a very hard situation alot more tolerable and ultimatly resolved my problem i really appreciate it and her

30 March 2026
Unprompted review
Rated 5 out of 5 stars

My transition was great

My transition was great! My support again Tabitha Brantley and my local contact person Moses was right on top of everything. They both kept me up to date and informed with each step! Stellar service!!

20 March 2026
Unprompted review
Rated 4 out of 5 stars

Great customer service!!

The support specialist was very patient and understanding. Hailey had great communication skills and went beyond expectations by making sure our card readers were updated before she left us. The technicians were very helpful as well.
Business Name: PREMIUM APPLIANCE & MORE-SALES - 504181 and the Support Agent's name: Haley Hill

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Tabatha is the best

Tabatha is the best
She was very helpful and got the situation cleared up in a couple of hour after we had been trying for 3 weeks to get it taken care of. She made things happen quickly.
Thank God

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Tabitha Brantley

Mrs. Brantley has been amazing through this entire experience. She makes sure my account gets taking care of proper. She is professional and kind. I recommend her for all your wholesale disputes

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Amanda demonstrated exceptional…

Amanda demonstrated exceptional professionalism and effectively resolved my issue in a timely manner. Despite a few hiccups with our connection, she quickly re-established communication and completed the task at hand without any delays.

12 March 2026
Unprompted review

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