Wholesale Payments Reviews 

855
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 292 reviews, reviewers overwhelmingly had a great overall experience with this company. Customers frequently praise the exceptionally helpful staff and dedicated support agents for making account setups and daily business transitions remarkably smooth and efficient. Consumers consistently highlight the exceptional customer service quality, noting that representatives are always highly knowledgeable, professional, and quick to resolve any questions or operational concerns. Some reviewers were not happy with unexpected charges, cancellation fees, and issues regarding contract terms. A few people also mentioned significant difficulties with initial commitments, communication barriers, poor support responses, and challenges regarding extra billing amounts.

What people talk about most

Staff

Clients share profound satisfaction with the staff, frequently highlighting helpful, professional... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising knowledgeable support agents... See more

Service

Customers had positive experiences with service, frequently highlighting professional and helpful... See more

Payment

Reviewers mention ambiguous feedback about payment, with some consumers praising the professional treatment... See more

User experience

Users describe positive interactions with user experience, noting that staff members are helpful and make the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although wholesale wasn’t compatible with MADAM VIBEZ LLC. I must appreciate the Support Agent Ashley Martinez for taken the time to go through my case and explaining what went wrong and fixing it. S... See more

Rated 5 out of 5 stars

I HAVE HAD NOTHING BUT PROFFESSIONAL AND COURTESE TREATMENT SINCE SWITCHING TO WHOLSALE PAYMENTS. KATELYN BAKER AND SCOTT HECK HAVE BEEN ABLE TO ANSWER EVERY QUESTION AND ELIMINATE EVERY CONCERN. MY T... See more

Rated 5 out of 5 stars

Candace Cisneros called to welcome us to Wholesale Payments. She was very pleasant to talk to & seemed eager to help us however might we need. She followed up by sending me an email with informati... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5 STARS AND BEYOND! Tabitha Brantley at Wholesale Payments was absolutely outstanding! She made switching FAITH DRIVEN MARKETING's banking from Regions to Bank of America incredibly easy... See more


Company details

  1. Payment Service

Written by the company

Wholesale Payments is a one-stop payment processing company that provides low processing rates, cutting-edge technology, and excellent customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

855 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(855)

286 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Company seemed fine and processing was…

Company seemed fine and processing was acceptable. Salesman neglected to be clear that it was a 3 year contract with little hope of leaving without an early termination charge. Once they got the equipment back, a charge was sucked out of our bank account with NO Notice of when it would happen. This resulted in yet another charge for overdraft. Stay away or read every word of the very long contract.

16 October 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!!!

Monica St. Clair made this experience a great one. She was very patient and helpful in getting my request handled. She was also very kind during the process. She provided great customer service.

19 October 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service

Although wholesale wasn’t compatible with MADAM VIBEZ LLC. I must appreciate the Support Agent Ashley Martinez for taken the time to go through my case and explaining what went wrong and fixing it. She gave me a solution instead of just leaving me in a contract where I couldn’t use their products. She made this experience so much better and I really appreciate her for that. Thank you Ashley! If you ever need assistance I recommend asking for her personally!

18 October 2026
Unprompted review
Rated 5 out of 5 stars

WE LOVE WHOLESALE PAYMENTS!

I HAVE HAD NOTHING BUT PROFFESSIONAL AND COURTESE TREATMENT SINCE SWITCHING TO WHOLSALE PAYMENTS. KATELYN BAKER AND SCOTT HECK HAVE BEEN ABLE TO ANSWER EVERY QUESTION AND ELIMINATE EVERY CONCERN. MY TEAM AT BRADLYS BODY SHOP ARE SO GLAD WE SWITCHED TO WPI!!!

16 October 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is great!

Customer service is great!! I really appreciate the support I received from support Agent Ashley Martinez her customer service is exceptional and comprehensive. I appreciate her politeness and attention to detail.

House of Naajee

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Easy to work with!

Business name: St Andrew Catholic Church Boy Scout Troop 34
Agent: Ashley Martinez

Very easy to work with. Understood our needs. Answered all of our questions.

6 October 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look