Wholesale Payments Reviews 

Unfortunately I would never recommend this company to anyone. We had them, and cancelled the service - returned ALL of their equipment and filled out their paperwork. What they never said - never contacted us about was that a part of the paperwork wasn’t filled out as they needed it…. So even after being told that we wanted to cancel, even after getting their equipment back…. They continued to charge us. After this was discovered we got absolutely NO help from their customer service even though they acknowledge that it should have been cancelled as we haven’t used the system in MONTHS.

Save yourself the grief and headache - find a company that has morals because this one does not

They were well versed with knowledge.

Nickloys Fix and Fab
Kiersten Young

Dennis and Kiersten were so nice and professional. They made the set up process for us here at Fisherman's Reef so easy! I love having easy access to help when I need it. No more hour long hold times!!

Wholesale Payments has been a great company to work with. Never any surprises with their processing.

Our experience with Gena Herrera was great. She was patient and explained our account at Christian Auto Service.

At Auto Recon llc we started using wholesale payments for processing. Precious Rowe helped me with some issues and I could tell she was concerned and honest. Great customer service from start to finish.

had a large credit card sale, larger than normal, they put our account on hold without notifing us for days. We are out 12,000.00, plus have held every transaction since. We are a small company and this is overwhelming - We sent, the invoice, client information, email, phone number, three months of our checking account statements. Clients Credit card company acknowledged the transaction was good. Lost a great customer because of this harrasement.

Gina me asistió con entender los cargos.

Martina
Bella Products
,

the lady that helped me was so kind and nice and very helpful

When a problem occurred regarding my tax document getting lost in the mail I contacted Wholesale Payments and they stepped up to the plate and scored a home run in customer service. I dealt with Support Agents Robin Gardner and Jordan Vandiver. Thank you both, Dave, The Wright Stuff

The way the help is best is that Adriana Pena helped me with what I needed in seconds. They know what they are doing with great customer service.

Bussniess Name : D TODO
Agents Name : Adriana Pena

Went above and beyond to help me figure out my problem, was present during the entire process and even getting me over to a couple of other departments to get my issues resolved.

Working with Zhane' Marshall was a true pleasure. I have emailed numerous times, called, and left messages for a rep to call me. Today I decided to go to tech support (which is not what I was looking for), and she never put me on hold. Resolved the questions I had and possible issues of why I wasn't getting responses through the e-mail. She is outstanding to work with. Thank you The Sawyers Law Group - 953700

Had some issues with my account. Contacted Wholesale Payments and was very fortunate to have Kiersten Young answer my call. Kiersten was very eager to resolve my problems and I'm extremely happy with her efforts. Kiersten Young is a true asset to Wholesale Payments.
Jim Morgan,
Jim Morgan Bail Bonds - 951803

My name is Justin with JUST IN TIME 010704 and the Support Agent Jordan Vandiver helped me today in a professional manner. Easy to understand and genuinely cared about solving my needs to her fullest. Thank you and two thumbs up for lowering my bill. 3 year customer here and happy as can be

Tabitha Brantley has been an amazing help, my company, Wise Automotive, has been a customer with them for years and have been always taken care of, especially by her!

They lie about "no fees". The representative came to my shop offering me the service saying that they don't change fees and there isn't cancellation fee. All lies, they charged me $45 monthly fee and the cancellation is $299. I don't know if the representative was desperate to sell or the service isn't good enough to sell without lie about it.

Called in and spoke with Robin Gardner about some statement questions. She was very helpful in answering our questions and when asked about another company calling us she was also able to help save us even more money based on our usage. We have been with this company for 3 years and have loved their service.